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All properties in Gatlinburg, Tennessee, United States of America
1 room, 2 adults

Quality Inn Creekside - Downtown Gatlinburg

2.5-star2.5 stars
125 Leconte Creek Rd, Gatlinburg, TN, 37738, United States of America

Mountain hotel with outdoor pool, connected to the convention center, near Gatlinburg SkyLift Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It's at a good location & convenience for shopping & dinning. It should be remodeled…Apr 27, 2021
  • Had to walk up and down a steep hill multiple times because the elevator wasn’t working.…Apr 20, 2021

Quality Inn Creekside - Downtown Gatlinburg

from Rs4,337
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking, Balcony
  • Premium Room, 2 Queen Beds, Non Smoking, Fireplace
  • Room, 1 King Bed, Non Smoking, Jetted Tub
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)
  • Room, 1 King Bed, Accessible, Non Smoking

What’s around Quality Inn Creekside - Downtown Gatlinburg

Landmarks

  • Gatlinburg SkyLift Park - 6 min walk
  • Great Smoky Mountains National Park - 7 min walk
  • Gatlinburg Convention Center - 11 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Ole Smoky Moonshine Distillery - 4 min walk
  • Gatlinburg Space Needle - 5 min walk
  • Ripley's Believe It Or Not Museum - 6 min walk
  • Smoky Mountain Brewery - 1 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Hiking/biking trails on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Quality Inn Creekside - Downtown Gatlinburg’s small print

Also known as

  • Quality Creekside
  • Quality Creekside Gatlinburg
  • Quality Inn Creekside - Downtown Gatlinburg Hotel
  • Quality Inn Creekside - Downtown Gatlinburg Gatlinburg
  • Quality Inn Creekside - Downtown Gatlinburg Hotel Gatlinburg
  • Quality Creekside Gatlinburg
  • Quality Inn Creekside
  • Quality Inn Creekside Gatlinburg
  • Gatlinburg Quality Inn
  • Quality Inn Creekside Hotel Gatlinburg
  • Quality Inn Gatlinburg
  • Quality Inn Creekside Downtown Gatlinburg
  • Quality Creekside Downtown Gatlinburg

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Safes in guestrooms can be used for USD 2 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Quality Inn Creekside - Downtown Gatlinburg

  • Does Quality Inn Creekside - Downtown Gatlinburg offer free cancellation for a full refund?
    Yes, Quality Inn Creekside - Downtown Gatlinburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Quality Inn Creekside - Downtown Gatlinburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Quality Inn Creekside - Downtown Gatlinburg?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Quality Inn Creekside - Downtown Gatlinburg?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Quality Inn Creekside - Downtown Gatlinburg?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Quality Inn Creekside - Downtown Gatlinburg?
    You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Quality Inn Creekside - Downtown Gatlinburg?
    Yes. Nearby restaurants include Big Daddy's Pizzeria (3-min walk), The Park Grill (3-min walk), and Bennett's Pit Bar-B-Q (3-min walk).
  • What is there to do at Quality Inn Creekside - Downtown Gatlinburg and nearby?
    Have fun during the warmer months with activities such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a picnic area.

Recent reviews

Good 6.8 From 995 reviews

Exceptional 10.0
For it to be an older location I was very pleased with the updating. The beds were a little to soft for me but other than that it was a great stay! I would definitely stay here again! And everything is walking distance! Major plus.
Brittany, us1 night trip
Fair 4.0
Fireplace didn’t work. “Deep soaking tub” is just a regular tub, not the one pictured in the premium listing. Don’t bother spending the extra money and just get the standard room.
patrick, us1 night trip
Very good 8.0
Was here for a 1 night stay with my children, the room was clean, beds were comfortable. However, the pool was absolutely disgusting. The filter that was supposed to be in the ground was sitting out, they must have cleaned out the pool and dumped all the junk right next to the side of the pool, and the bottom was gross, all kinds of stuff floating around in it.
us1 night family trip
Fair 4.0
Don’t do it! Spend the money for a nice hotel!
Hotel is dirty, smelled like a bag of farts and cigarettes so much so that they blast a fan with air freshener in your face at every entrance and elevator. The elevators are janky and leave you feeling like you may die or get stuck in them. The FIRST room we got had no electric that worked on one side of the entire room, had a old broken fridge sitting on the balcony with a broken light and a fridge sitting on the floor because they couldn’t bother to fit it in the space it belonged. We moved to another room because other hotels were sold out. Don’t look at the trim and corners or you may want to vomit, it was like walking into a gross Chinese restaurant on the bad side of town, never once cleaned the room beyond the main surface...if that. Thankfully we didn’t have bedbugs like many other hotels in the area, from what I heard. Trust me...spend the money on a nicer hotel, you won’t regret it.
Lauren, us3 night family trip
Exceptional 10.0
Family Vacation
Had a wonderful 4 night stay at the Creekside Quality Inn. Walking distance to all stores and most activities. Only complaint I have was we were in the Hilltop Building and my chunky self struggled up the hill from our walk. After adventuring around the hotel, I found an elevator to bypass the hill, but its a few steps out of the way. All and all, we'll stay here again!!
Morgan, us4 night family trip
Fair 4.0
The door was broken and the bathroom smelled like pee.
Matt, us1 night family trip
Exceptional 10.0
This hotel was perfect for our getaway. The rooms were extremely clean and it was in the perfect location close and walkable to everything. The free breakfast was super convenient, even though the choices were a bit limited. I would 100% stay here again. The views on the mountainside were beautiful and everyone pretty much kept to themselves.
Alyssa, us3 night trip
Exceptional 10.0
The first staff member we encountered was not friendly at, I got two rooms and as I have in the past got them adjoining or at least on the same hall. This guy told us it would be in two seperate hotels..and that Hotels.Com messed it up . I seriously doubt it was Hotels.com as I have always had great service. we did our paperwork but it was too early to check in so we came back later and there was a different staff member working, we explained our problem to him and he said no problem and put us in the same hotel just a few doors down. He was awesome. I have stayed in this hotel about 4 times now and this was the first problem I have had. The cleaning staff was great too!!
Kathy, us4 night trip with friends
Very good 8.0
One night stay on the fly . . .
Great location. Easy parking. Room was decent size but you could tell it was dated. Clean though.
Crystal, us1 night trip
Good 6.0
Not worth the price.
Room was OK but pricey for the look of the room. TV did not work and desk man was not able to get it to work. Had to do without, bummer. Overpriced.
Susan, us1 night trip with friends

Quality Inn Creekside - Downtown Gatlinburg