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All properties in Cuernavaca, Morelos, Mexico

Holiday Inn Cuernavaca

3.5-star hotel in Cuernavaca with outdoor pool and restaurant

  • Free WiFi and free parking
From
Rs4,070

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Pool
  • Pool
Pool. Image 1 of 113.
1 / 113Pool
8.4.Very good.
  • No hay medidas de seguridad para Covid-19 como tal, no todos los empleados usan…

    Oct 2, 2020

  • They had a strike, I lost a business meeting, we has to check out earlier and walk very…

    Mar 1, 2020

See all 225 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 6 min walk
  • Juan Soriano Museum - 25 min walk
  • Cuernavaca Golf Club - 27 min walk
  • Palace of Cortes Museum - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking, Pool View
  • Suite, 1 King Bed, Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

Location

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 6 min walk

What’s around

Landmarks

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 6 min walk
  • Juan Soriano Museum - 25 min walk
  • Cuernavaca Golf Club - 27 min walk
  • Palace of Cortes Museum - 28 min walk
  • Artisanal Market - 28 min walk
  • Tabachines Golf Club - 29 min walk
  • Teopanzolco Archaeological Zone - 29 min walk
  • Robert Brady Museum - 29 min walk
  • Plaza de Armas - 30 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 71 min drive

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Playground on site

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 28406
  • Conference space size (meters) - 2640

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Las Cascadas - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Holiday Inn Cuernavaca
  • Holiday Inn Cuernavaca Hotel
  • Holiday Inn Cuernavaca Cuernavaca
  • Holiday Inn Cuernavaca an IHG Hotel
  • Holiday Inn Cuernavaca Hotel Cuernavaca
  • Holiday Inn Hotel Cuernavaca
  • Holiday Inn Cuernavaca Hotel
  • Cuernavaca Holiday Inn

Optional extras

Rollaway beds are available for MXN 570.0 per night

Buffet breakfast is offered for an extra charge of MXN 240 for adults and MXN 120 for children (approximately)

Pets are allowed for an extra charge of MXN 982.5 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Cuernavaca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of MXN 982.5 per pet, per night.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, Las Cascadas offers garden views. Nearby restaurants include Don Atilio (5-min walk), Gusto Cuernavaca (10-min walk), and Leños Pizza (11-min walk).
  • Holiday Inn Cuernavaca has an outdoor pool and a fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Muy limpio y su staff muy amable, las instalaciones muy bonitas, adecuadamente ubicado, a solo unos minutos del centro de la ciudad y de todas las atracciones.

    Alejandro, 2 night romance trip, Dec 7, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The most disappointing thing was, at last day, they changed our room because we have our cat, they charged 3000 pesos for our pet, and when we were taking a nap, they start banging on door so strong, to wake us up, just for a letter where we were asked to pay for the cat. Last year we did not have problem at all with cat, this year at last day the made a drama. Never again in that hotel and i dont advise anyone to book a room there.

    Aracely, 3 night romance trip, Nov 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Excellent service. Good value for the price.

    Jose, 1 night business trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quiet, well located, nice room, excellent food. it has two excellent areas with swimming pools.

    Visitor, 1 night trip, Oct 3, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very good hotel close to everything the I was doing for my business & great stuff. Thanks

    Hector, 2 night business trip, Sep 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great service

    PEOPLE IS GREAT, RESTAURANT BAR BY THE POOL GOOD SERVICE

    JOHAN, 1 night trip with friends, Aug 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hidden Gem

    Very nice property with extraordinary service. Staff is outstanding. Great food at ridiculously low prices

    Michael, 4 night trip, Aug 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hidden Gem

    A very beautiful property with excellent service. Food was outstanding and reasonable. One of the best hotels I have stayed in at a reasonable price

    Michael, 5 night trip, Aug 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place is always very welcoming, the staff is always Curtíos and ready to rend service. I would definitely and recommend to other visitors.

    HildaB, 1 night romance trip, Jun 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay

    The place was really nice and clean. Check in and check out very quickly and the city was amazing and the weather unbeatable

    Adrián, 1 night romance trip, Mar 2, 2019

    Verified Hotels.com guest review

See all 225 reviews