The Fairmont Sonoma Mission Inn & Spa - Sonoma

Nice hotel on a pretty property. Won't be headed back; overall a negative experience. I'm exhausted afterwards. My recommendation: spend less money on a hotel elsewhere, and go to the spa separately. Pros: - outstanding staff - helpful gracious people - good spa with mineral pools, sauna, steam room, etc. - pretty property - comfortable rooms and beds, good room service Cons: THEIR CLIENTELE AND NOISE! While I appreciate that Well-to-Do Wino Barbie and Mid-Life Crisis Ken need getaways too, they regress to imitating spring break college students, despite being at a Fairmont resort billed as a good relaxation spot for grown-ups. You will have obnoxious drunken guests shouting and singing at top volume in the middle of the night, pounding on doors of friends for fun or due to their forgotten keys, or smoking right outside your door while yammering loudly - and yes, that's all at 2am. Security and hotel staff do nothing about it, and you will NOT get a good night's sleep the entire time you're there. Considering they are one of the most expensive hotels in either valley, the ROI is negative. Again, lovely staff and a nice spa; overall a negative experience when lack of sleep offsets a lot of money on spa treatments.

While I thought the hotel was very clean and friendly, my 2 issues were big ones. At 5am Sunday morning, loud work started outside of our room in the back lot - not construction, just basic daily hotel prep stuff - rattling carts, engines, loud voices. Even with the window closed, it was still too loud to rest comfortably. So we got up earlier than we had intended because of the noise and went to breakfast at Santi, the upscale restaurant on property. Service was poor, basic egg dishes took almost 40 minutes, and they were received cold. $500+ per night for a room that I couldn't sleep in, and $50 for cold eggs and toast the next morning are my reasons for disappointment. Spa was on point though and staff was friendly.

Wonderful service and attention! Everyone from the valet parking, front desk and entire staff made us feel right at home. Lots of smiles and wonderful personalities. Rooms were clean, grounds well kept and we liked the location to coffee shops, restaurants etc. We will come again...

5 stars

Grounds are beautiful and we were met with champagne already poured. Rooms are a little small, but overall it was a great experience.