Wengener Hof Hotel

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Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Wengener Hof Hotel

Wengener Hof Hotel

4.0 star property
4-star ski hotel with ski shuttle, near Mannlichen Mountain

9.2/10 Superb

193 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Lounge area
Map
Im Gruebi 1440, Lauterbrunnen, BE, 3823
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Ski passes
  • Sauna
  • Room service
  • Airport shuttle
  • Ski shuttle
  • Terrace
  • Garden
  • Library
  • Computer station
For families
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Jungfraujoch - 10 min drive
  • Jungfrau - 15 min drive
  • Eiger - 34 min drive
  • Mystery Rooms - 16 min drive
  • Lake Thun - 15 min drive
  • Lake Brienz - 22 min drive
  • First - 39 min drive
  • Kleine Scheidegg - 84 min drive

Getting around

  • Bern (BRN-Belp) - 52 min drive
  • Lauterbrunnen Station - 2 min drive
  • Wengen Station - 6 min walk
  • Interlaken West Station - 17 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Wengener Hof Hotel

Wengener Hof Hotel features snow tubing, snowmobiling, and ice skating. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Other highlights at this upscale hotel include a terrace and a garden. Skiers will appreciate the ski shuttle, along with access to ski passes and storage. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:30 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 8:00 AM to 10:30 PM*

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Mini golf

What to do

  • Mini golf
  • Ice skating
  • Shopping
  • Access to nearby health club
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1898
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Sauna

Accessibility

  • Elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing
  • Snowmobiling
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Onsite venue - This restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 700 per person (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for CHF 15.0 per night
  • Airport shuttle service for children costs CHF 400 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Wengener Hof
Wengener Hof
Wengener Hof Hotel

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Great place! So cute and comfortable
Nmita, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location right across from train station but very quiet. View of the Jungfrau from our balcony was breathtaking! Everything you could require was provided.
Patricia, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

FRANK, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful location, but underwhelming experience
The hotel has an amazing location, and rooms facing South benefit from a stunning view of the Alps. That view alone saved our overall experience, because in many other aspects the hotel underperforms. We came in with very high expectations, and had chosen the hotel because it offered special VIP benefits to Hotels.com members. Unfortunately, this status was never proactively acknowledged. Our breakfast table was changed to a much worse location after the first night (even when other clients got to keep theirs), also without acknowledging, and we were met with resistance when asking for a better placement (which we got in the end). We had also booked the special 5 course New Year's dinner with live music... only to be forgotten by service staff, and made to wait for about one hour and a half for the second course, which arrived cold. We felt at most times as second- class customers, with everyone else being a priority, and had to reclaim basic services more times than we're used to/ liked to have done. Not to have our New Year's eve ruined we left their restaurant, and thankfully the main host saved the night a bit for us with his attentions, but we were quite disappointed by this hotel overall. Room (small) and amenities: as frequent travellers, we'll say the hotel is mostly a 3 star rather than 4. Spa and fitness are offered by a sister hotel. Also the condition and cleaning of the room was not thorough at most times (but maybe this was due to the Covid situation)
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
We stayed at its sister hotel, Silberhorn, because Wengener Hof had to push back its opening date for the winter. We had great rooms with balcony facing Jungfrau. They have excellent facilities - we used their outdoor whirlpool, we ate daily at their dining room that served buffet breakfast and 4-course dinner, it is a minute walk to the Wengen rail station, it is next to Coop supermarket, and they have a very accommodating staff who helped us with everything. They even lent me a hiking stick. We bought our Jungfrau Corona pass from them and there was no question they did not answer. We will definitely choose to stay with them if we decide to go back to Wengen.
Noreen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really good service and friendly staff. Will go there again
10-night trip
Verified Expedia guest review

8/10 Very good

Charming hotel. Mixture of old world and contemporary in different areas. Very hospitable staff. Would be delighted to stay again. Very good breakfast.
5-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel with good service
Stayed in June - good customer service and a nice hotel with a great view x
1-night family trip
Verified Hotels.com guest review