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All properties in Virginia Beach, Virginia, United States of America
1 room, 2 adults

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Boat tours nearby
  • Free WiFi
  • Microwave
1307 Atlantic Ave, Virginia Beach, VA, 23451, United States of America

Beach hotel with bar/lounge, near Virginia Beach Boardwalk
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Boat tours nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was good, but I booked there because they said they had a indoor pool, and continental…Sep 14, 2020
  • Sheets felt like they had sand on them. Floor was really sandy the toilet was very loose…Sep 13, 2020

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

from Rs6,806
  • Standard Room, 2 Double Beds, Balcony, Partial Ocean View
  • Standard Room, 1 King Bed, Balcony, Oceanfront
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Rooftop, No Balcony, No Sofabed)
  • Suite, 1 King Bed, Balcony, Oceanfront
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Oceanfront
  • Standard Room, 2 Queen Beds, Balcony, Oceanfront
  • Standard Room, Multiple Beds, Balcony, Oceanfront (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

What’s around Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

Landmarks

  • In Northeast Virginia Beach
  • Virginia Beach Boardwalk - 1 min walk
  • Virginia Beach Convention Center - 22 min walk
  • Neptune Statue - 26 min walk
  • Virginia Aquarium and Marine Science Center - 33 min walk
  • Seabreeze Beach - 1 min walk
  • Pacific Avenue - 1 min walk
  • Atlantic Wildfowl Heritage Museum - 2 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 21 min drive
  • Norfolk Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking* on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Oceans 14 Restaurant - This restaurant serves lunch and dinner.

Onsite venue #2 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America’s small print

Also known as

  • Best Western Plus Sandcastle
  • Best Western Plus Sandcastle Beachfront Hotel
  • Plus Sandcastle Beachfront
  • Best Western Plus Sandcastle Beachfront Hotel Hotel
  • Best Western Plus Sandcastle Beachfront Hotel Virginia Beach
  • Best Western Plus Sandcastle Beachfront
  • Sandcastle Resort Va Beach
  • Best Western Plus Sandcastle Beachfront Hotel Virginia Beach
  • Best Western Plus Sandcastle Beachfront Virginia Beach
  • Best Western Sandcastle
  • Best Western Sandcastle Beachfront Hotel
  • Sandcastle Beachfront Hotel
  • Sandcastle Oceanfront Hotel Virginia Beach

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 10 per accommodation, per night

Resort fee inclusions:

  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 10 per night with in/out privileges

Rollaway beds are available for USD 10.0 per night

Safes in guestrooms can be used for USD 2.12 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

  • Does Best Western Plus Sandcastle Beachfront Hotel offer free cancellation for a full refund?
    Yes, Best Western Plus Sandcastle Beachfront Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Sandcastle Beachfront Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Sandcastle Beachfront Hotel?
    Yes. Self parking costs USD 10 per night. Parking spots may be limited.
  • Are pets allowed at Best Western Plus Sandcastle Beachfront Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Best Western Plus Sandcastle Beachfront Hotel?
    You can check in from 4:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Best Western Plus Sandcastle Beachfront Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Ocean Eddies Seafood Restaut (4-min walk), El Giardino Ristorante (4-min walk), and Planet Pizza (6-min walk).

Recent reviews

Good 7.6 From 815 reviews

Very good 8.0
The bathroom had mold in tile in shower also the cieling in shower was bad from a leak love the hotel it self but rooms could be cleaner coffe was on wall i cleaned the mold and coffee off the wall i ran to walmart to get cleaner and a mop
LINDA, us3 night trip
Very good 8.0
Loved the location. was close to shopping and also the beach.
Francisco, us1 night family trip
Fair 4.0
Good customer service even though ad to move rooms twice. Mold in one and bed bugs in the other
us2 night trip
Very good 8.0
Great service!
We enjoyed our stay at the hotel and the room and amenities were good for a stay of this type of hotel. We initially lost our car keys and had to stay an extra day, which we booked with a slight discount. Hours before our original checkout we found the car keys. Went to the front desk to explain the situation and they allowed us to check out the original time/day and also credited my credit card for the extra day we did not need. Also, we had a spare car key FedEx overnight and it did not arrive in time, but the front desk was more than happy to hold the envelope for us to pick up later in the morning. We really appreciate the hotel under tour situation and making us feel we made a good choice with the stay and service.
Virath, us3 night family trip
Poor 2.0
Was very dirty wall need repair and hall way smelled would never stay there again
Martin, us4 night trip
Good 6.0
Couldve been better!
Overall, my stay was ok. Checkin service was average. I was not expecting to have to pay for a parking pass to park in their garage.The room was clean. The pool wasnt open I guess due to covid, but wasnt mentioned when booking. Had to call the next morning to get clean towels, but was instructed to go get them from the front desk because housekeeping was behind. Expected some sort of hot breakfast as advertised, but got a bagged breakfast with a vending machine muffin, apple and a warm bottle of water. The ice container was dirty and there was not a bag for the ice container so we used a ziploc bag we brought from home. The ice machine on the floor we stayed on was broken and we were not aware until we went to get ice, so we had to go to another floor. At night, when trying to watch TV, we kept losing signal so couldnt watch anything. I booked my stay for a family of 4, but the table in the room only had a table with two chairs so 2 of us had to eat on the bed. Other than that, the stay was ok, but we will not stay here again.
us1 night family trip
Very good 8.0
Nice place only thing to complain about really is that pool was not opened and other properties had there pools open and no communication before hand that it was closed
Brittany, us4 night family trip
Fair 4.0
dirty room
There was dust everywhere in the room. The floors were dirty. It seemed the room was cleaned months ago, had not been used or recleaned before it was rented out. I understand no room service because of Covid 19 but there was no clean wash cloths.
Rodney, us3 night trip
Very good 8.0
good stay.
It’s Covid time and I understand limit amount of room service and breakfast, so I won’t get upset about it. The hotel is nice but it really need remodeling. The price was right and the staffing hospitality was very good. The ocean view was so relaxing and the restaurant downstairs was great. Really hope BW fix the lighting and get some good remodeling. I’ll stay there again.
Mugabe, us3 night family trip
Poor 2.0
Worst vacation ever
My first vacaction in over 18 years the staff was rude unaccommadating. Me and my sister got ate up by some kind of bug in the bed. Have oictures. Went to change the sheets there were dirty urine and blood stained mattress cover under a clean mattreas cover It was horrible. We are still waiting fir the general manager ti call back. Our last day of our trio was completely ruined. Bc we finally got to move rooms 12midniggt. And by time finished washing and drying our clothez it was 7 am.
Jessica, us3 night trip with friends

Best Western Plus Sandcastle Beachfront Hotel, Virginia Beach, United States of America

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