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Hard Rock Hotel Madrid

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Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Rock Star Suite | Terrace/patio
Terrace/patio

Overview of Hard Rock Hotel Madrid

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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with restaurant, connected to a rail/subway station, near El Retiro Park

9.4/10 Exceptional

426 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹14,274
Price available on 04/12/2022
Map
Ronda de Atocha 17, Madrid, 28012

Room options

About this area

What's nearby

  • In Arganzuela
  • El Retiro Park - 10 min walk
  • Prado Museum - 14 min walk
  • Puerta del Sol - 20 min walk
  • Gran Via Street - 20 min walk
  • Plaza Mayor - 21 min walk
  • Royal Palace of Madrid - 28 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 7 min drive
  • Puerta de Alcala - 12 min drive
  • WiZink Center - 14 min drive
  • Casa de Campo - 16 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Atocha Cercanías Station - 9 min walk
  • Madrid Atocha Station - 9 min walk
  • Estación del Arte - 5 min walk
  • Lavapies Station - 7 min walk
  • Palos de la Frontera Station - 9 min walk

Restaurants

  • O Pazo de Lugo - 3 min walk
  • La Libre - 3 min walk
  • El Pedal - 4 min walk
  • Hong - 4 min walk
  • El Brillante - 4 min walk

About this property

Hard Rock Hotel Madrid

When you stay at Hard Rock Hotel Madrid, you'll be within a 15-minute walk of El Retiro Park and Prado Museum. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a seasonal outdoor pool, and a terrace. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Designer stores on site

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2022 to April 1 2023 (dates subject to change):
  • Swimming pool

Pets

  • Pets are allowed for an extra charge of EUR 50 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The outdoor pool closes for the season in September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid offer free cancellation for a full refund?
Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Madrid?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 4 December 2022 start from ₹14,274, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM. The pool will be unavailable from October 25 2022 to April 1 2023 (dates subject to change).
Are pets allowed at Hard Rock Hotel Madrid?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per day. Food and water bowls are available.
What are the check-in and check-out times at Hard Rock Hotel Madrid?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Hard Rock Hotel Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) is nearby.
What is there to do at Hard Rock Hotel Madrid and nearby?
Hard Rock Hotel Madrid has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hard Rock Hotel Madrid?
Yes, Sessions offers alfresco dining and garden views. Nearby restaurants include El Pedal (4-min walk), Hong (4-min walk), and El Brillante (4-min walk).
What's the area around Hard Rock Hotel Madrid like?
Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 20 minutes' walk from Puerta del Sol.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location, clean and comfortable
Very clean and nice hotel near the greatest museums and parks of Madrid! Great food and the outstanding service you expect from a Hard Rock hotel
Guillermo, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cute & Fun Hotel
It was a real cool hotel, about 20-30 minute walking distance to all the major sites of Madrid. Hotel staff was very friendly and helpful. Only hick up was housekeeping forgot to refresh my coffee and leave kleenex.
Christopher, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Karlha, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not a 4 star hotel
Employees actitud in general is the best thing that this hotel has. The area is NOT NICE, the rooms are very small , the sink is at the room and the toilet is a few meters from the bed. TV not working and electricity went on and off
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rafael M, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not recommended
My mistake.. to loud, managed by kids, disorganized.. awfull check out.. terrible!! close to the train station.. but terrible location
JUAN, 1-night trip
Verified Hotels.com guest review