Dreams Puerto Morelos Resort & Spa - All Inclusive

4.5 star property
All-inclusive property in Puerto Morelos with spa and free water park

Choose dates to view prices

Located on a tranquil beach, Hyatt Ziva Riviera Cancun - All Inclusive offers an array of activities like Pilates and kayaking. Relax in style with 10 on-site restaurants, free water park access, and a rejuvenating spa featuring deep-tissue massages. Guests rave about the family-friendly amenities and pool.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 10 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 9 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour health club
  • Sauna
  • Children's pool
  • Waterslide
  • Swim-up bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Premium TV channels
The current price is ₹22,586
₹28,106 total
includes taxes & fees
16 Aug - 17 Aug

Why we love this property

Seaside bliss
Dive into seaside fun at this all-inclusive resort on a white sand beach. Paddleboarding, kayaking, and relaxation await with beach towels and umbrellas.
Beach work paradise
Tackle tasks at laptop workstations, then indulge in spa treatments and massages. Conference spaces meet beachfront bliss at this work-play haven.
Dining heaven
This hotel offers 10 restaurants with Asian and French cuisine, 5 bars, and a cafe. Free buffet breakfast and private dining options add foodie appeal.

Room options

Available filters for rooms
Showing 14 of 14 rooms

Suite Junior with Garden View

  • Garden view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite Junior with Garden View

  • Garden view
  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite Junior with Ocean View

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(37 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite Tropical View King

8.0 out of 10
Very good
(23 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Preferred Club Junior Suite Ocean View Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Preferred Club Junior Suite Ocean View King

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite Pool View Double

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Preferred Club Junior Suite Ocean Front Double

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Preferred Club Junior Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite Water Park View Double

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite Water Park View King

7.6 out of 10
Good
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.6 km
  • Crococun Zoo - 9 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km

Restaurants

  • ‪Bistro El Beso - ‬17 min drive
  • ‪Afthonia - ‬19 min drive
  • ‪Swim Up Bar - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Miyako - ‬19 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

  • Dreams Puerto Morelos Resort & Spa - All Inclusive features a free water park and a free children's club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Miyako, one of 10 restaurants, serves Asian cuisine. Other highlights at this luxurious property include 9 outdoor pools, a 24-hour health club and a 24-hour fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Children's club

Lessons/classes/games

    • Aerobics
    • Bartending
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 436 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • Fitness classes
  • Yoga classes
  • Evening entertainment
  • Ecotours nearby

Working away

  • 5 meeting rooms
  • Conference space (51000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 9 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • Wine tasting room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Low-height counter/sink
  • Low-height bed
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar. Open select days.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open select days.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open select days.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open select days.
World Cafe - This buffet restaurant specializes in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1300 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does Dreams Puerto Morelos Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Dreams Puerto Morelos Resort & Spa - All Inclusive and nearby?

Onsite recreation at Dreams Puerto Morelos Resort & Spa - All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 9 outdoor swimming pools. Dreams Puerto Morelos Resort & Spa - All Inclusive also has 2 poolside bars, 5 bars, and a 24-hour health club, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 10 onsite restaurants, featuring Asian cuisine.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Dreams Puerto Morelos Resort & Spa - All Inclusive like?

Dreams Puerto Morelos Resort & Spa - All Inclusive is located a short 1-minute walk from Petempich Bay. Travelers say this property is in a good location.

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Reviews

Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.6

Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities

Popular mentions

Food
Service staff
Beach
Room
Restaurant
Children
Family friendly
Drinks
Recreation
Entertainment

Reviews

Verified

10/10 Exceptional

Wonderful and very helpful staff! Great variety of activities and amenities. We had an amazing time!
Colby, 5-night trip
Verified

10/10 Exceptional

Staff is outstanding
Erik, 4-night trip
Verified

8/10 Very good

Kids Friendly
NABIN, 4-night trip
Verified

10/10 Exceptional

I love the energy of the staff there! Good food good service drinks everywhere! Will definitely come back
Zoe Karen, 4-night trip
Verified

10/10 Exceptional

The staff were incredibly helpful and friendly. Angel made our drinks every night and was the best! We would go back here just to visit him. We got engaged this trip and the concierge took the best care of us. Highly recommend for a family friendly resort!
Ellyana, 5-night trip
Verified

10/10 Exceptional

Beautiful! Great food, and weather, but lots of kids!
Akilah, 4-night trip
Verified

10/10 Exceptional

Food was great and kids club was awesome.
Alexander, 7-night trip
Verified

10/10 Exceptional

Ecerything was amazing!! The staff, cleanliness, loved the caramel cappuccino!! I would go back again. Waking up to the ocean view was the best.
Syreeta, 3-night trip
Verified

10/10 Exceptional

Staff was very friendly and respectful.
Frank M, 5-night trip
Verified

8/10 Very good

Nice property, good food, great service, rooms are spacious, in good condition, walkable property - not too large. Disappointing that there was real beach on property, the ocean was unswimmable at the resort which was not conveyed in the resort information. Resort was very family friendly with nightly entertainment mostly geared towards entertaining the children, that was great fun!
Kaelan, 5-night trip
Verified

10/10 Exceptional

The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better.
Chantel, 3-night trip
Verified

8/10 Very good

We had a really great stay overall and would definitely consider coming back. The resort was beautiful, clean, and well maintained. The rooms were comfortable, the pool areas were great, and the food offered good variety. Staff were friendly and helpful throughout our stay. A couple of areas could be improved. The bars felt understaffed in the evenings, leading to long wait times for drinks. Also, not being able to book specialty restaurants on the app was frustrating. I Overall, a very enjoyable experience with just a few operational tweaks needed to make it even better.
Keegan, 5-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, awesome bar, great food, excellent service
Navneet, 6-night trip
Verified

6/10 Good

No beach. This is an oceanfront proprty with plenty of pools. Pool side and oceanside chairs are hard to find even during less busy season. Property is old and so is the room furniture. Staff is very friendly and service is very quick. Onsite spa services are extremely pricy, it's cheaper to get those in usa.
Aziz, 4-night trip
Verified

10/10 Exceptional

Resort was amazing! So many options for pools that it never felt crowded. The food at the restaurants were outstanding and the service was always amazing by all the staff. We will definitely be back and recommend to friend's and family!
Darcy, 6-night trip
Verified

10/10 Exceptional

The staff was amazing!
Rhonda, 4-night trip
Verified

8/10 Very good

Enjoyed my stay here ! Huge shoutout goes to Astrid and Sergio for making this stay great ! Had a wonderful room and enjoy room service. Food options were good but restaurants got packed really quickly so sometimes you will be stuck with trying to figure out what to eat .
Olivia, 3-night trip
Verified

10/10 Exceptional

The staff is wonderful, they really go above any other resorts we have been to.
Rebecca, 7-night trip
Verified

10/10 Exceptional

It was a relaxing vacation
brittany, 4-night trip
Verified

8/10 Very good

This hotel is clean and quiet,staff so nice and polite.
yoke yee, 3-night trip
Verified

6/10 Good

Great view, although the butler for the oceanfront preferred room was non existent and gave us the wrong restaurant info on the final day which was souring. I was also injured on Slide #1, avoid it, it’s a broken foot waiting to happen.
Gregory, 5-night trip
Verified

8/10 Very good

They have 5 different restaurants and food was good.
Liah, 4-night trip
Verified

10/10 Exceptional

We just returned from a wonderful 4-night stay with our family of four, and it was such a relaxing, memorable experience. One of the highlights was the pool area. Renting a cabana for our stay made all the difference, as lounge chairs filled up quickly. It gave us a comfortable, stress-free spot to relax at each day. The service throughout the resort was truly exceptional. A special shout-out to Eduardo and Emmanuel at the Breeze Bar in the evenings. They went above and beyond to make our nights fun and enjoyable. Miguel at the Italian restaurant also stood out for his fantastic service. The dining options were a big win for our family. We especially loved the sushi at the Asian restaurant. Overall, this was a fantastic getaway with great service, relaxing amenities, and good food. We’re already looking forward to coming back!
Joseph Anthony, 4-night trip
Verified

10/10 Exceptional

Excellent services, staffs so friendly and restaurant with so many choice of food.
BINH, 4-night trip
Verified

10/10 Exceptional

A best option with kids to stay.
Micael, 6-night trip