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All properties in Cologne, North Rhine-Westphalia, Germany
1 room, 2 adults

Dorint Hotel am Heumarkt Köln

5-star5 stars
Pipinstrasse 1, Cologne, NW, 50667, Germany

Luxury hotel with spa, near Wallraf-Richartz-Museum
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Wonderful stay. Shall visit next time. Great location. Lovely breakfast. Staff is…Jan 15, 2019
  • First of all I want to thank the hotel for being open during corona and for doing a great…Jan 27, 2021

Dorint Hotel am Heumarkt Köln

from Rs8,391
  • Standard Room
  • Comfort Room (Cathedral view)
  • Superior Room
  • Deluxe Suite
  • Presidential Suite
  • Comfort Suite
  • Standard Twin Room

What’s around Dorint Hotel am Heumarkt Köln

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 8 min walk
  • LANXESS Arena - 25 min walk
  • Alter Markt - 5 min walk
  • Wallraf-Richartz-Museum - 4 min walk
  • City Hall - 6 min walk
  • Romano-Germanic Museum - 8 min walk
  • Great St. Martin Church - 9 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 13 min drive
  • Duesseldorf International Airport (DUS) - 47 min drive
  • Cologne (QKL-Cologne Central Train Station) - 13 min walk
  • Cologne Central Station - 13 min walk
  • Cologne Messe-Deutz Station - 20 min walk
  • Heumarkt U-Bahn - 3 min walk
  • Neumarkt U-Bahn - 8 min walk
  • Severinstrasse U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 28 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service
Things to do
  • Use of nearby fitness center (discount)
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HOLMES PLACE HEALTH CLUB (nicht kostenfrei). The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Harry’s New-York Bar - Onsite bar.

Dorint Hotel am Heumarkt Köln’s small print

Also known as

  • am Heumarkt Köln
  • Köln Dorint Hotel am Heumarkt
  • Köln Hotel am Heumarkt
  • Dorint am Heumarkt Köln
  • Dorint Am Heumarkt Koln
  • Dorint Hotel am Heumarkt Köln Hotel
  • Dorint Hotel am Heumarkt Köln Cologne
  • Dorint Hotel am Heumarkt Köln
  • Dorint Hotel am Heumarkt Köln Hotel Cologne
  • Dorint am Heumarkt Hotel Köln
  • Dorint am Heumarkt Köln Cologne
  • Dorint Hotel am Heumarkt Köln Cologne
  • Dorint Hotel Köln am Heumarkt
  • Heumarkt Hotel Köln
  • Heumarkt Köln Hotel
  • Hotel Köln Heumarkt

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Facility access costs EUR 15 per person, per day. Facilities include fitness facilities, a sauna, a spa, a spa tub, and a swimming pool.

Self parking costs EUR 28 per day with in/out privileges

Rollaway beds are available for EUR 35.0 per night

Buffet breakfast is offered for an extra charge of EUR 17.50 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dorint Hotel am Heumarkt Köln

  • Does Dorint Hotel am Heumarkt Köln offer free cancellation for a full refund?
    Yes, Dorint Hotel am Heumarkt Köln does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Dorint Hotel am Heumarkt Köln?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dorint Hotel am Heumarkt Köln?
    Yes. Self parking costs EUR 28 per day.
  • Are pets allowed at Dorint Hotel am Heumarkt Köln?
    Yes, pets are welcome. There's a charge of EUR 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Dorint Hotel am Heumarkt Köln?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Dorint Hotel am Heumarkt Köln?
    Yes, there's an onsite restaurant, Harry’s New-York Bar. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Zimt & Sünde (3-min walk), The Coffee Bean & Tea Leaf (3-min walk), and Craftbeer Corner Coeln (3-min walk).
  • What is there to do at Dorint Hotel am Heumarkt Köln and nearby?
    Dorint Hotel am Heumarkt Köln has a spa and a steam room, as well as access to a nearby health club.

Recent reviews

Very good 8.4 From 741 reviews

Good 6.0
The hotel is considered 5 star, but that’s more based on the facilities than anything else. The rooms are nice in terms of size, and the shower has a nice pressure, but the mattresses are way too soft and the pillows basically do not exist. I asked for an extra pillow, and even then I slept on the mattress as if there was no pillow. So it wasn’t a good hotel but not a bad hotel either. 3 stars for me
Jules, gb2 night trip with friends
Fair 4.0
The hotel has amazing location and friendly staff. However, the rooms aren’t clean and they are too dark and sombre. The hallways and common areas are very dark as well. But the rooms desperately need a deep cleaning. I can see stains that look like have been there for years. It’s ok for a quick night stay but no longer.
Lucas, gb3 night family trip
Poor 2.0
The reception was very unfriendly. I came to my room and the A/C was on freeze, even it was very fresh outside. I turned it of and ask the reception to have a look that the A/C is really off. At the late evening I came back to my room and it was horrible cold. I went to bed with my clothes and checked out next morning and lost 4 nights I paid for. Better then to get a cold. The breakfast for 17 Euros was poor. Coffee maker was not working, the coffee holder for used coffee was full. After they empty it , I went for another Cappuccino and the milk exploded all over me, the milk container was empty. Difficult to understand that bad service, because they had no much guests. The front desk was not friendly at all , they just don’t care!!! I can’t recommend that hotel!!!
AndreasHotelier, us5 night trip
Exceptional 10.0
Nice, friendly staff, great location. Only slight issue was my room being really hot, despite setting the thermostat to the coolest setting...
gb2 night business trip
Very good 8.0
The location is excellent being in the city and with a U-Bahn station on the doorstep. The breakfast was good and with sufficient choices. The system for having the room cleaned relied on responding to a message which popped up on the in-room tablet when we were in. If you chose the 'wrong' response, the room did not get cleaned. Please be aware of this!!!! Front desk staff attitudes varied from no interest to very helpful and pleasant.
gb4 night romance trip
Fair 4.0
Good location, clean Basic amenities, no use of spa facilities.
gb2 night trip with friends
Exceptional 10.0
Very good and spacious rooms. Good views. Breakfast perfectly fine without being top-rate. Great location.
gb1 night business trip
Exceptional 10.0
The location is excellent. The staff is helpful. The rooms are nice and as a Dorint member I get a nice room
us1 night family trip
Exceptional 10.0
Grear stay
Highly recommend....beautiful hotel...cosy and spacious rooms...well thought
us1 night business trip
Very good 8.0
Lovely hotel, but no pool!
The positives, the room was a large twin (as booked) and the room and bathroom were very nice, clean and well maintained. Additionally, the separate shower was powerful and good. Housekeeping rang the bell (apparently, I was still fast asleep!) and then let themselves in moments later so that wasn’t a great start. Also, we paid extra for a hotel with a pool, there’s simply an attached gym with a pool that you have to pay €15 a visit for! Don’t pay extra for the hotel because you think it has a a pool!
Miss, gb2 night trip with friends

Dorint Hotel am Heumarkt Köln