Dorint Hotel am Heumarkt Köln

Photo gallery for Dorint Hotel am Heumarkt Köln

Primary image
Indoor pool
View from room
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Dorint Hotel am Heumarkt Köln

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Dorint Hotel am Heumarkt Köln

5.0 star property
Riverfront hotel with spa, near Wallraf-Richartz-Museum

8.4/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Pipinstrasse 1, Cologne, NW, 50667
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • 24-hour business center
  • Limo/town car service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innenstadt
  • Cologne Cathedral - 8 min walk
  • LANXESS Arena - 25 min walk
  • Chocolate Museum - 6 min drive
  • Cologne Trade Fair Grounds - 10 min drive
  • Claudius Therme - 11 min drive
  • RheinEnergieStadion - 29 min drive
  • Phantasialand - 35 min drive

Getting around

  • Cologne - Bonn Airport (CGN) - 13 min drive
  • Duesseldorf International Airport (DUS) - 51 min drive
  • Köln Dom/Central Station (tief) - 13 min walk
  • Cologne Central Station - 14 min walk
  • Cologne (QKL-Cologne Central Train Station) - 14 min walk
  • Heumarkt U-Bahn - 3 min walk
  • Neumarkt U-Bahn - 8 min walk
  • Severinstrasse U-Bahn - 10 min walk

About this property

Dorint Hotel am Heumarkt Köln

Dorint Hotel am Heumarkt Köln puts you 0.4 mi (0.6 km) from Cologne Cathedral and 1.3 mi (2.1 km) from LANXESS Arena. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness center, a sauna, and a steam room. Fellow travelers love the location and comfortable guestrooms. Public transportation is just a short walk: Heumarkt U-Bahn is 3 minutes and Neumarkt U-Bahn is 8 minutes.

Languages

Dutch, English, French, German, Italian, Polish, Portuguese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Access to nearby indoor pool
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holmes Place (Extern). The spa is equipped with a sauna.

The spa is open daily.

Dining

Harry’s New-York Bar - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)
  • Spa access is available for an extra charge of EUR 16 per day

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per accommodation, per night

Parking

  • Self parking costs EUR 29 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 16 per person, per day
  • Pool access is available for an extra charge of EUR 16 per day
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

am Heumarkt Köln
Dorint Hotel am Heumarkt Köln
Dorint am Heumarkt Hotel Köln
Dorint am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln Cologne
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Köln Hotel am Heumarkt
Dorint am Heumarkt Köln
Dorint Am Heumarkt Koln
Dorint Hotel am Heumarkt Köln Hotel
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Dorint Hotel am Heumarkt Köln Hotel Cologne

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very good

Formerly an Intercontinental hotel … so huge lobby, big breakfast area, etc. …. and large rooms! Elevator to subway just outside front door. Two stops to main train station … location hard to beat. Tram stop a couple of minutes along the street. Great breakfast including the best omelettes I’ve had recently! Really only one thing not great … A/C didn’t seem able to cope with 37C temperatures in room on top floor.
Gregory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

KONRAD, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Fernanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magiel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal for a concert at RheinEnergie Stadion
Lovely hotel, well located, brilliant room, good price, excellent breakfast
douglas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Giorgio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointing
This is not a 5 star hotel. The listing on hotels.com is deceitful - there is not a gym, spa or sauna on the property- you can access one next door for an additional 16 euros per day per person. They bury it in the T&Cs but make it look like they are included. The room itself is large but very average, and the beds and pillows are incredibly uncomfortable. Avoid at all costs!
Suzannah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jatori, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lovely room and helpful staff
Stairs inaccessible without staff assistance (for anyone who struggles with lifts/elevators). Staff very helpful in providing access however. Lovely comfortable room otherwise. Very close to the Rhine as well as bars and restaurants.
Ruth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in a great location, clean and tidy. Some staff are more helpful and friendly than others. We felt mislead by the advertisement of the SPA, pool and fitness center as they are not part of the room rate, there is a 16eur/pp/day additional fee to pay.
2-night trip
Verified Hotels.com guest review