Guests
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Westin Kuala Lumpur

Luxury hotel with outdoor pool, near Pavilion Kuala Lumpur

  • Free WiFi in lobby
From
Rs5,726

Image gallery

  • Room, 1 King Bed, Non Smoking - Guest Room View
  • Room, 1 King Bed, Non Smoking - Guest Room View
  • Pool
  • Living Area
  • Room, 1 King Bed, Non Smoking - Guest Room View
Room, 1 King Bed, Non Smoking - Guest Room View. Image 1 of 69.
1 / 69Room, 1 King Bed, Non Smoking - Guest Room View
199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia
8.6.Fabulous.
  • Wonderful by all the means.

    Oct 11, 2019

  • SUPER AWESOME EXPERIENCE, WELL CONNECTED & IN THE HEART OF THE CITY, FANTASTIC FOOD,…

    Jun 21, 2019

See all 389 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Safe

The following facilities or services will be unavailable from November 12 2021 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 443 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate bathtub and shower

    What’s around

    • In Kuala Lumpur City Centre
    • Pavilion Kuala Lumpur - 4 min walk
    • Berjaya Times Square - 12 min walk
    • Kuala Lumpur Convention Centre - 13 min walk
    • KLCC Park - 16 min walk
    • Suria KLCC Shopping Centre - 19 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed, Non Smoking
    • Room, 2 Twin Beds, Non Smoking
    • Premium Room, 1 King Bed, City View
    • Club Room, 1 King Bed
    • Club Room, 2 Twin Beds
    • Deluxe Room, 1 King Bed
    • Room, 2 Twin Beds, Non Smoking
    • Club Apartment, 1 Bedroom, Non Smoking
    • Club Apartment, 2 Bedrooms, Non Smoking
    • Westin, Executive Suite, 1 Bedroom, Non Smoking
    • Presidential Suite, 1 Bedroom, Non Smoking
    • Club Suite, 1 Bedroom, Non Smoking
    • Room, 1 King Bed, Non Smoking

    What’s around

    Landmarks

    • In Kuala Lumpur City Centre
    • Pavilion Kuala Lumpur - 4 min walk
    • Berjaya Times Square - 12 min walk
    • Kuala Lumpur Convention Centre - 13 min walk
    • KLCC Park - 16 min walk
    • Suria KLCC Shopping Centre - 19 min walk
    • Petronas Twin Towers - 20 min walk
    • Kuala Lumpur Tower - 22 min walk
    • Petaling Street - 29 min walk
    • Merdeka Square - 34 min walk
    • Lot 10 Shopping Centre - 5 min walk

    Getting around

    • Kuala Lumpur International Airport (KUL) - 43 min drive
    • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive
    • Kuala Lumpur Masjid Jamek Station - 3 min drive
    • Kuala Lumpur Pasar Seni Station - 3 min drive
    • Kuala Lumpur Sultan Ismail Station - 4 min drive
    • Bukit Bintang Station - 7 min walk
    • Raja Chulan Station - 10 min walk
    • Imbi Station - 13 min walk
    map
    See on map
    199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia

    At a glance

    Hotel size

    • This hotel has 443 rooms
    • This hotel is arranged over 35 floors

    Arriving/leaving

    • Check-in time 3:00 PM-4:30 AM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a record of full COVID-19 vaccination

    Special check-in instructions

    This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Covered onsite self parking (MYR 5 per day)
    • Onsite valet parking (MYR 40 per day)
    • Wheelchair-accessible parking and van parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • 24-hour fitness facilities
    • Fitness classes on site
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Pool sun loungers
    • Fitness facilities
    • Pool umbrellas

    Working away

    • Business center
    • Number of meeting rooms - 20
    • Conference space
    • Conference space size (feet) - 5554
    • Conference space size (meters) - 516
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2003
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Raised toilet seat
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Transfer shower
    • Lever door handles

    Languages Spoken

    • Arabic
    • English
    • French
    • Japanese
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LED TV
    • Satellite TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Special features

    Dining

    The Living Room - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

    Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

    443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Happy hour is offered. Reservations are required. Open daily.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: MYR 200 per night

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of MYR 80 for adults and MYR 44 for children (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for MYR 40.0 per day

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered self parking costs MYR 5 per day
    • Valet parking costs MYR 40 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 5:00 AM to midnight

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    At check-in, guests must provide a record of full COVID-19 vaccination.

    COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Kuala Lumpur Westin
    • Westin Hotel Kuala Lumpur
    • Westin Kuala Lumpur
    • Westin Kuala Lumpur Hotel
    • The Westin Kuala Lumpur Hotel Kuala Lumpur
    • The Westin Kuala Lumpur Hotel
    • The Westin Kuala Lumpur Kuala Lumpur
    • The Westin Kuala Lumpur Hotel Kuala Lumpur

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Westin Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 40 per day.
    • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - 4:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
    • Yes, The Living Room offers international cuisine. Nearby restaurants include Dolly Dim Sum (3-min walk), Newens Tea House (3-min walk), and Qba Latin Bar & Grill (3-min walk).
    • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. The Westin Kuala Lumpur also has a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      Spacious room, great stay, staff were good too and responsive to requests.

      Wei Leong, 1 night family trip, Dec 17, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Check in was not good experience where the room I booked have to wait (after 3pm). I couldn’t get extra late checkout (till 3pm) after 2 nights stay.

      Choon Ming, 2 night family trip, Dec 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Pleasant stay. Friendly staffs.

      Overall pleasant stay. Friendly and helpful staffs. Only issues I had was in the toilet....brownish water from bathtub tap when first turned on and the toilet water tank was leaking and overflowed after each flush. I stayed for one night only so it didn't bother me too much. I reported the issues at check out.

      1 night trip, Nov 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A+

      The staff were simply lovely, warm and caring. Would stay there again in a heartbeat.

      Steven, 2 night trip, Nov 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good

      Very good

      Florian, 3 night business trip, Oct 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Not a practical/comfortable 5-star room

      Design and arrangement in the room looks good but not practical, nor making staying comfortable, especially lighting is my biggest complaint, it's very dim. Though not big deal, there is no body wash in bathroom which I need to call to send some after check in, the guy that sent over thought we need extra simply told there is no more we need to wait for the next day, it seems to me there is no at least basic check after room cleaning been done.

      HON SING, 1 night trip, Apr 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Totally Worth it to stay.

      1 night family trip, Apr 8, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Location & spacious clean room.. Breakfast was good & friendly staff

      2 night trip with friends, Mar 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The receptionist (Tengku) is extremely polite and helpful. Seamless check in. He upgrade us from duluxe to apartment which is so spacious and well equipped. Making my children so happy running around all night. The view of pavillion entrance is amazing. Property is very clean.

      1 night trip, Feb 28, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Good stay

      It was great stay, but toilet bowl in my room was clogged and they came to fix around 11ish pm. I was expecting they change my room because its too late already.

      Hamdan Hafiz, 1 night trip, Jan 9, 2021

      Verified Hotels.com guest review

    See all 389 reviews