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Hotel Santa Maria Novella

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Overview of Hotel Santa Maria Novella

VIP Access

Hotel Santa Maria Novella

4.0 star property
4-star hotel with spa, near Historic Center - Downtown

9.4/10 Exceptional

995 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is ₹11,215
Price available on 12/12/2022
Piazza Santa Maria Novella 1, Florence, FI, 50123
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Rooftop terrace
  • Health club
  • Sauna
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Car rentals on site
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Santa Maria Novella
  • Historic Center - Downtown - 1 min walk
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • Ponte Vecchio - 7 min walk
  • Uffizi Gallery - 12 min walk
  • Piazza di Santa Maria Novella - 1 min drive
  • Piazza della Signoria - 1 min drive
  • Pitti Palace - 4 min drive
  • Piazza del Duomo - 7 min drive
  • Palazzo Vecchio - 8 min drive

Getting around

  • Florence Airport, Peretola (FLR) - 22 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 16 min walk
  • Cascine Station - 22 min walk


  • Trattoria La Madia - 2 min walk
  • La Spada - 2 min walk
  • La Martinicca - 2 min walk
  • Osteria Pastella - 3 min walk
  • Trattoria Marione - 3 min walk

About this property

Hotel Santa Maria Novella

Located 4.3 mi (7 km) from the airport, Hotel Santa Maria Novella features a rooftop terrace and puts you just a 5-minute drive from Historic Center - Downtown. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff and location.


English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 6 floors


  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (EUR 35 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room
  • Conference space


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Full-service spa
  • Sauna


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk


  • English
  • French
  • Italian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.


Onsite venue - This rooftop bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Self parking costs EUR 35 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Does Hotel Santa Maria Novella offer free cancellation for a full refund?
Yes, Hotel Santa Maria Novella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Santa Maria Novella?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santa Maria Novella?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santa Maria Novella?
Yes. Self parking costs EUR 35 per night.
What are the check-in and check-out times at Hotel Santa Maria Novella?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Santa Maria Novella and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club.
Are there restaurants at or near Hotel Santa Maria Novella?
Yes. Nearby restaurants include "Il Latini" Restaurant (3-min walk), Ciro & sons (3-min walk), and Osteria dei Centopoveri (3-min walk).
What's the area around Hotel Santa Maria Novella like?
Hotel Santa Maria Novella is in Santa Maria Novella, a short 5-minute walk from Florence (ZMS-Santa Maria Novella Train Station) and 6 minutes' walk from Cathedral of Santa Maria del Fiore. The local area is considered central as well as being good for public transport.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

I highly recommend this hotel . The staff was friendly and accommodating. Breakfast was very clean and a great location!
Gina, 5-night family trip
Verified guest review

10/10 Exceptional

Loved the Stay
An excellent hotel in an easily accessible location from the train station and most local attractions
2-night trip
Verified guest review

8/10 Very good

LEE LIAN, 2-night trip
Verified guest review

10/10 Exceptional

Perfect location and fantastic hotel
We had a wonderful stay at Hotel Santa Maria Novella in Florence. We took the train from Rome to Florence, stayed there for 2 nights, then took the train again to Venice. The location is perfect for all our train trips as we only had to walk from the train station to the hotel. It was only a 5-minute walk! The staff were very helpful, you couldn’t ask for better service. The breakfast every morning were excellent. Will be staying here again next time we are in Florence!!!
2-night trip
Verified guest review

4/10 Fair

Our room is not ready hat I expected. The selection I made in booking had a city view. Our room is on the 2nd floor overlooking building mechanicals. When I shared the picture of what I thought we booked Lawrence at front desk said that was not the room. The only other option was 109 Eur
Kathleen, 1-night trip
Verified guest review

8/10 Very good

The location of the hotel was amazing. It was close to train station and site seeing. The staff were friendly, but they used so much air freshener / cleaning spray in the room and the scent was so strong that I couldn't breath. I had to go and complain to reception, but they didn't change a room. They just came and clean again. The smell got better but not completely .
Bahareh, 2-night family trip
Verified guest review

10/10 Exceptional

A gem
Loved this hotel. 5 minutes from Il Duomo but in it is own quiet, secluded piazza. Great attention to detail in every service.
Zaida, 4-night trip
Verified guest review

10/10 Exceptional

Fei, 2-night trip
Verified guest review

10/10 Exceptional

Wendy, 2-night trip
Verified guest review

10/10 Exceptional

Very nice property. Large rooms, awesome bathroom and very classy service. Lively bar scene at night. Walkable to everything. Did not need a taxi. Train was a very short walk. Always felt safe. Excellent value.
Chris, 4-night family trip
Verified Expedia guest review