Lotte Hotel Saigon

Photo gallery for Lotte Hotel Saigon

Exterior
Poolside bar
Garden
Deluxe Suite, River View | View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Lotte Hotel Saigon

VIP Access

Lotte Hotel Saigon

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Nguyen Hue Walking Street
9.2 out of 10 Superb
9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, 70000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In District 1
  • Dong Khoi Street - 8 min walk
  • Saigon Square - 15 min walk
  • Saigon Zoo and Botanic Garden - 19 min walk
  • Ben Thanh Market - 22 min walk
  • Pham Ngu Lao Backpacker Area - 24 min walk
  • Bui Vien Walking Street - 24 min walk
  • Vincom Center Shopping Mall - 1 min drive
  • Opera House - 1 min drive
  • Ho Chi Minh City Hall - 1 min drive
  • Saigon Central Post Office - 2 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 22 min drive
  • Saigon Railway Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Legend Lounge @ Legend Hotel Saigon - 1 min walk
  • Latest Recipe - 2 min walk
  • Le Méridien Club Lounge - 2 min walk
  • Vesper's - 1 min walk
  • Guta Cafe - 1 min walk
Map

About this property

Lotte Hotel Saigon

Lotte Hotel Saigon is just 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours) for VND 1527500 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and The Canvas, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 AM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.
  • Early check-in is allowed based on room availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (7535 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

The Canvas - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Crystal Jade Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Yoshino - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Ottimo House Trattoria - Onsite restaurant. Open daily.
Legend Lounge - This lobby lounge serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 588000 for adults and VND 290000 for children
  • Airport shuttle service is offered for an extra charge of VND 1527500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from May 8 2023 to September 15 2023 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for VND 1390000.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Guests under 10 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Legend Saigon
Legend Hotel Saigon
Lotte Hotel Saigon
Lotte Legend
Lotte Legend Hotel Saigon
Lotte Legend Hotel Saigon Ho Chi Minh City
Lotte Legend Saigon
Lotte Legend Saigon Ho Chi Minh City
Lotte Saigon Hotel
Saigon Legend Hotel
Lotte Hotel Saigon Hotel
Lotte Legend Hotel Saigon
Lotte Hotel Saigon Ho Chi Minh City
Lotte Hotel Saigon Hotel Ho Chi Minh City

Frequently asked questions

Does Lotte Hotel Saigon offer free cancellation for a full refund?
Yes, Lotte Hotel Saigon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lotte Hotel Saigon?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lotte Hotel Saigon?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Lotte Hotel Saigon?
Sorry, pets aren't allowed.
Is parking offered on site at Lotte Hotel Saigon?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Lotte Hotel Saigon?
Yes, an airport shuttle is available. The charge is VND 1527500 per vehicle one-way.
What are the check-in and check-out times at Lotte Hotel Saigon?
You can check in from 2:00 PM - 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Lotte Hotel Saigon and nearby?
Lotte Hotel Saigon has 2 bars, a spa, and an outdoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Lotte Hotel Saigon?
Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.
What's the area around Lotte Hotel Saigon like?
Lotte Hotel Saigon is in District 1, a short 8-minute walk from Dong Khoi Street and 9 minutes' walk from Nguyen Hue Walking Street. Travelers say this hotel is in a good location.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Great 5* hotel
Fabulous hotel, very centrally located (walking distance) to major attractions. Super fast check-in/out. Excellent food choices/restaurants. The best buffet breakfast of entire Vietnam trip. Room very spacious with views (request upper floors). Unfortunately pool was under renovation which I was not aware of when booking but I'm sure will be fabulous when complete. Would definitely recommend.
Sarndra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great business trip.
Business trip. Beds, pillows, room temp and internet were all great. If you have the option, prepay for the breakfast buffet.. it is well worth it. The staff were all amazing and so was the spa. I would stay here again.
sheila, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

maureen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good but definitely better elsewhere
Lovely stay but would probably stay elsewhere if in HCMC. Hotel was a bit impersonal. Service was good but at times patchy especially when trying to get a drink at the pool as the pool bar was closed for renovations Just a bit bland. Breakfast was good but not wow. We had drinks at the Myst Dong Khoi and if back in HCMC would stay there. I had booked a river view room (hence why we didn’t book the Myst) but tbh the view is of a dirty quayside and a murky river. Overall was comfortable, decent if not great service at times but not what five stars might be elsewhere
steven, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Customer Care
The best thing about our stay was the staff, who are so friendly and helpful - when there was a small problem with our room, they worked very quickly to resolve this. The hotel is well-located and the pool area is fantastic. The public areas and restaurant are also very nice. The bedrooms are a little dated, but reasonable for the price paid. Overall, an excellent stay, and I would recommend Lotte Saigon!
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gottfried Walkam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

AWESOME
It was amazing. Room was cozy and well equipped. We got a River view room overseeing the sun rise. Breakfast spread was well diversified and delicious. Service was impeccable! We were welcome with icey cold watermelon juice and lifted our tired spirits from the heat. Ordered grabfood and the service staff helped bring it up to our rooms. Will return again!
3-night trip
Verified Hotels.com guest review

8/10 Very good

They don’t serve ala carte in the coffee shop. They don’t serve sandwiches in the lounge. Makes business meetings troublesome
Florence, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet retreat on the Sai Gon River
The lotte is a great choice in Ho Chi Minh City (HCMC), its on the river with easy access to the city. We tried walking--it's almost impossible because of the motorcycles--even on the sidewalks. Taxis are cheap and easy to find at hotels all over town. The breakfast buffet is vast--western style or Asian. The hotel has a great pool that is very refreshing. You can walk out the back way to the night market which has amazing food in stalls and all kinds of merchandise. There are also day markets and street markets to satisfy all shopping needs/wants. Hotel staff were extremely helpful & service was excellent. Easy to recommend.
Jack, 2-night trip
Verified Hotels.com guest review