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All properties in St. Catharines, Ontario, Canada

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly St. Catharines hotel with indoor pool, connected to the convention center

  • Free WiFi and free parking
From
Rs7,391

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  • Hotel Bar
  • Hotel Bar
  • Indoor Pool
  • Indoor Spa Tub
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1 / 54Hotel Bar
327 Ontario St, St. Catharines, L2R5L3, ON, Canada
8.2.Very good.
  • It was a nice hotel.

    Sep 19, 2021

  • We were given the wrong room initially, we had booked a room with a king be and were…

    Sep 12, 2021

See all 392 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 181 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In York - Haig
  • FirstOntario Performing Arts Centre - 33 min walk
  • Meridian Centre - 34 min walk
  • Lakeside Park Beach - 2.5 mi / 4.1 km
  • Port Dalhousie Range Lighthouses - 2.6 mi / 4.3 km
  • Lake Ontario - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible (Wheelchair)
  • Suite, 1 King Bed, Jetted Tub
  • Standard Room
  • Suite, 1 Bedroom
  • Standard Room, 2 Queen Beds
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Accessible (Wheelchair)
  • Suite, 1 Bedroom, Accessible (Wheelchair)
  • Suite, 1 Bedroom

What’s around

Landmarks

  • In York - Haig
  • FirstOntario Performing Arts Centre - 33 min walk
  • Meridian Centre - 34 min walk
  • Lakeside Park Beach - 2.5 mi / 4.1 km
  • Port Dalhousie Range Lighthouses - 2.6 mi / 4.3 km
  • Lake Ontario - 2.9 mi / 4.6 km
  • The Pen Centre - 4.1 mi / 6.5 km
  • Welland Canal Lock 7 - 6.3 mi / 10.1 km
  • Niagara College Niagara-on-the-Lake Campus - 6.4 mi / 10.2 km
  • Brock University - 6.6 mi / 10.6 km
  • Outlet Collection at Niagara - 6.8 mi / 11 km

Getting around

  • Pearson Intl. Airport (YYZ) - 70 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 30 min drive
  • St. Catharines Station - 8 min drive
  • Grimsby Station - 17 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 17 min drive
map
See on map
327 Ontario St, St. Catharines, L2R5L3, ON, Canada

At a glance

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Bowling alley on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ski equipment rental shops nearby
  • Skydiving nearby
  • Sledding nearby
  • Snorkeling nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1800
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1970
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JJ Kapps Backyard BBQ and - This restaurant specializes in barbecue and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Timothys World Coffee - Onsite coffee shop.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Bowling alley on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ski equipment rental shops nearby
  • Skydiving nearby
  • Sledding nearby
  • Snorkeling nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Breakfast costs between CAD 5 and CAD 15 per person (approximately)
  • Late check-out can be arranged for an extra charge of CAD 69.00 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for CAD 15.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of CAD 35.00 per accommodation, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche.

Also known as

  • Holiday Inn Hotel St. Catharines
  • Holiday Inn St. Catharines
  • Holiday Inn Hotel Suites St. Catharines Conference Center

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of CAD 35.00 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 69.00 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, JJ Kapps Backyard BBQ and offers barbecue. Nearby restaurants include Johnny Pastrami's Breakfast & Lunch (3-min walk), The Upper Deck (2.1 mi), and Antipastos (2.2 mi).
  • No, this hotel doesn't have a casino, but Casino Niagara (17-min drive) and Fallsview Casino (17-min drive) are both nearby.
  • Have fun with nearby winter activities like sledding, skiing, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes bowling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel also has a fitness center and an arcade, as well as a garden.
8.2.Very good.
  • 8.0.Very good

    A little pricey for the quality

    It was a little pricey for the room but it did the trick but that may be because it is in the Niagara area and wine tour season! The bathroom was a bit cramped and the lighting not great but the room was comfortable and clean and quiet overnight. The hotel had quite a nice bar on the roof but the view was limited given it is surrounded by roads, parking lots and plazas.

    Sharon, 1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Horrible stay, would not recommend!

    Zero service at desk, dirty room, 3 hours for sheets to arrive for pull out bed, extremely loud with lots of parties. Would never stay here again!

    Bruce, 1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Stay was ok but not great

    The room was decent but did have some flaws. When attempting to use the sink in the main room, the handle instantly fell off and water sprayed all over until I could attach the handle back on (it was missing a screw). There was a large hole in the ceiling of the bedroom where a vent cover was placed over top, it was clear that this was a quick repair job and was never finished. In addition to this, there was food still under the couch (popcorn) and a straw under one of the beds. Being from out of town and this being the only place big enough to accommodate us all under such short notice, unfortunately we had to stay. Reception and service however was lovely and the lounge was exceptional. The luggage carts could use a renovation or replacement.

    1 night trip with friends, Sep 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good 2 Nights!

    The stay was good. The hotel was decent. It’s a bit dated. Could use some updating but otherwise it’s kept clean and the beds are quite comfortable.

    Terry, 2 night business trip, Sep 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not here

    Staff, bar and restaurant were really good. Rest of the property is in awful condition. Needs a major capital upgrade.

    Peter, 9 night trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Bang for your " Buck "

    Best value in St.Catharines . The room is like a Luxury apartment !

    Mark, 2 night business trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Fine for 1 night stay

    No bath towels in room or soap. Would have rated lower but due to pandemic was more understanding. Room a bit dated but we had our dog so we were on ground floor in wheel chair accessible room. Door to bathroom quite awkwardly situated. Perhaps sliding door more appropriate.

    Susan, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The rooms are always clean and fresh. One issue. 2nd time if noted this problem. A door is continually left propped with a rock from the garden.(front/north side) 1 security issue 2 people smoke right at this door/stairway leaving the corridors ( I was on 2nd floor) smelling of cigarette smoke. My only complaint but a reoccurring problem

    Brian, 2 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Enjoyable

    Excellent accommodations and service.

    Chris, 1 night family trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great central location!!

    Very good overall. One very minor complaint; room not supplied with enough shampoo or TP for 4 people. But that was easily fixed with a call. Otherwise great location and hotel!!!

    Elizabeth, 3 night family trip, Aug 22, 2021

    Verified Hotels.com guest review

See all 392 reviews