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1 room, 2 adults
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Castle Hilo Hawaiian Hotel - Hilo

3.5 stars
71 Banyan DrHiloHI96720United States of America
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Good3.7 / 5
Location
Great location
Food
Delicious food
Value for money
Fairly good value for money
WiFi
Bad internet service
799See all 799 Hotels.com reviews
From 1,521 reviewsTripAdvisor Traveller Rating

Castle Hilo Hawaiian Hotel - Hilo

from Rs10,465
  • Suite, 1 Bedroom, Ocean View (Newly Renovated)
  • Standard Room (Newly Renovated)
  • Suite, 1 Bedroom (Newly Renovated)
  • Junior Suite (Newly Renovated)
  • Deluxe Room, Ocean View (Newly Renovated)
  • Standard Room - Newly Renovated
  • Superior Room (Newly Renovated)
  • Superior Room - Newly Renovated

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Free self parking

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20 per day

WiFi is available in guestrooms for USD 10.66 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10.66 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Tennis on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Lanai
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Massages and beauty services available.

Dining

Queens Court Restaurant - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Tennis on site
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Skydiving nearby

Castle Hilo Hawaiian Hotel - Hilo’s small print

Also known as

  • Castle Hawaiian
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 30 per day

Buffet breakfast is offered for an extra charge of USD 23 per person (approximately)

Cribs/Infant beds are available for USD 20 per day

WiFi is available in guestrooms for USD 10.66 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 10.66 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 799 reviews

Castle Hilo Hawaiian Hotel - Hilo
Excellent4.0 / 5
Over all a good hotel to stay at while in Hilo. Ocean view was great with a view of Coconut Island. Restaurant was good with plenty of wine selection and specialty drinks. We will definately visit this hotel again.
3 night business trip
Castle Hilo Hawaiian Hotel - Hilo
Excellent4.0 / 5
Nice place
1 night business trip
Castle Hilo Hawaiian Hotel - Hilo
Good3.0 / 5
The hotel was ok but the breakfast "situation" was pretty bad. Wa had what looked like a coupon for a $5 breakfast which turned out to be a $5 off breakfast. Each breakfast is $26 for just coffee toast and average fruits. We ended up paying $41 for just such a lame breakfast.
1 night romance trip
Castle Hilo Hawaiian Hotel - Hilo
Excellent4.0 / 5
Reasonably happy with everything
Apart from a surly "welcome", everything went well. 3 nights, but often heard guests laughing and shouting in the hall. Decor needs updating but everything works. Beds were good, as was food and drinks. Beautiful location.
3 night romance trip
Castle Hilo Hawaiian Hotel - Hilo
Excellent4.0 / 5
Happy in Hilo
The check-in process was very easy and the staff was welcoming. The location of the hotel was convenient for sight seeing and the airport. The park area and water view around the hotel were also very nice. The room itself was clean and neat. The balcony was also a nice feature even though we did not use it. Parking was rather limited. We always managed to get a spot but sometimes had to circle the hotel more than once. Would consider staying here again if I came back to this island.
2 night family trip

See all reviews

Castle Hilo Hawaiian Hotel - Hilo

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