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4-star hotel in Torreon with indoor pool and restaurant
Staff is very cordial, cleaning crew is excellent, comfortable bedding. Food is not good…
Dec 15, 2020
Staff they’re very professional and very friendly also very clean place , we’re very much…
Nov 12, 2020
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Buffet breakfast is offered for an extra charge of MXN 235 per person (approximately)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Over all my boyfriend and I were happy great service one one thing when we ask for a blow dryer and fridge they took long time to get it to the room my boyfriend had to called and requested again other that I’m was happy
2 night trip, Sep 8, 2020
Verified Expedia guest review
The hotel was in good condition and clean. They have antibacterial gel all over the place and rooms are sanitized before each guest arrival. Unfortunately, Due to the pandemic it was like a ghost hotel. I would guess there were no more than 10 rooms occupied. Pool and gym remain ocupo used due to COVID-19.
Eduardo J, 2 night trip, Aug 14, 2020
Verified Hotels.com guest review
A very nice hotel , nice buffet friendly service
3 night trip, Aug 7, 2020
Verified Expedia guest review
Es un buen lugar para descansar y pasarla bien, lo recomiendo mucho
mario, 1 night trip, Jun 25, 2020
Verified Hotels.com guest review
Close to airport. Room service. Friendly staff. Close to industrial zone.
1 night business trip, Feb 24, 2020
Verified Expedia guest review
Amazing the staff was great!
1 night family trip, Feb 21, 2020
Verified Hotels.com guest review
Despite an excellent attendance by the staff, the property needs to be urgently renovated. The bathroom do not meet international standards. A full shower should replace the bathtub for instance. Big screen TV in the bedrooms with appropriate mini bar.
2 night romance trip, Feb 1, 2020
Verified Expedia guest review
Well, a nice place in general - BUT - failed on the very basic level of the concept “bed & bath”. We only stayed 1 night, but upon rising, we discover the shower barely works - the shower handle is nearly seized up from mineral or whatever, won’t turn worth a darn, water just trickles out - then the tub drain is so plugged, that you are soon up to your shins in dirty water. We were in a hurry to get going - not in any mood to sit around waiting for maintenance to service the shower tub. So, despite other pleasant features - a Gail on that basic attribute. We reported it to the desk upon check-out - received the perfunctory apology. Buffet is lackluster - not really well patronized - poorly reviewed by others, as well. But in general - staff was pleasant, general ambience was good, rooms were comfortable for sleeping, parking abundant, location is good. Management needs to put attention to basic facility maintenance
1 night family trip, Jan 27, 2020
Verified Expedia guest review
People was awesome, clean rooms and bathrooms. Maybe it needs a little bit security
1 night trip with friends, Jan 24, 2020
Verified Expedia guest review
It was very pleasant 4 of 5 stars. Really well kept for age of hotel.
6 night family trip, Dec 24, 2019
Verified Hotels.com guest review