Guests
All properties in Gatlinburg, Tennessee, United States of America

Glenstone Lodge

Mountain hotel with outdoor pool, near Gatlinburg Convention Center

  • Free WiFi and free parking
From
Rs8,182

Image gallery

  • Glenstone Lodge
  • Glenstone Lodge
  • Pool
  • Guest Room
  • Glenstone Lodge
Glenstone Lodge. Image 1 of 32.
1 / 32Glenstone Lodge
504 Historic Nature Trl, Gatlinburg, 37738, TN, United States of America
7.8.Good.
  • Very nice

    Jul 19, 2021

  • Just ok

    Jul 13, 2021

See all 1,363 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 216 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • 24-hour business center
  • Terrace
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • Heart of Gatlinburg
  • Gatlinburg Convention Center - 2 min walk
  • Gatlinburg SkyLift Park - 9 min walk
  • Ripley's Aquarium of the Smokies - 17 min walk
  • Great Smoky Mountains National Park - 18 min walk
  • Gatlinburg Space Needle - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds (Poolside)
  • Standard Room, 2 Queen Beds (Exterior)
  • Standard Room, 2 Queen Beds (Interior)
  • Two Queens with Balconies
  • Standard Room, 1 King Bed (Exterior)
  • King with Balconies
  • Standard Room, 1 King Bed, Fireplace
  • Standard Room, 1 King Bed, Pool View

Location

504 Historic Nature Trl, Gatlinburg, 37738, TN, United States of America
  • Heart of Gatlinburg
  • Gatlinburg Convention Center - 2 min walk
  • Gatlinburg SkyLift Park - 9 min walk

What’s around

Landmarks

  • Heart of Gatlinburg
  • Gatlinburg Convention Center - 2 min walk
  • Gatlinburg SkyLift Park - 9 min walk
  • Ripley's Aquarium of the Smokies - 17 min walk
  • Great Smoky Mountains National Park - 18 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Ole Smoky Moonshine Distillery - 8 min walk
  • Ripley's Believe It Or Not Museum - 8 min walk
  • Gatlinburg Ziplines - 8 min walk
  • Hollywood Star Cars Museum - 8 min walk
  • Mynatt Park - 9 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 71 min drive

At a glance

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby

Small print

Also known as

  • Glenstone Gatlinburg
  • Glenstone Lodge
  • Glenstone Lodge Gatlinburg
  • Glenstone Lodge Hotel
  • Glenstone Lodge Hotel Gatlinburg
  • Glenstone Hotel Gatlinburg
  • Glenstone Lodge Hotel
  • Glenstone Lodge Gatlinburg
  • Glenstone Lodge Hotel Gatlinburg

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Glenstone Lodge does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Bones BBQ Joint (5-min walk), The Melting Pot a fondue restaurant (11-min walk), and Cherokee Grill (12-min walk).
  • Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Glenstone Lodge also has a picnic area.
7.8.Good.
  • 10.0.Exceptional

    Definitely would stay here again. It was clean. Had a nice view. Only. 5 miles from the city so we could walk to do things. The only complaint was the air conditioner didn't work that well, but overall great place to stay!

    Cori, 4 night family trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good basic hotel.

    Older hotel but they are in the middle of renovating. The rooms were clean. The balcony we had faced the main road and had a view of the street a a pretty church. The indoor pool was great for the kids. The restaurant was closed. Just up the hill which is very walking friendly from downtown Gatlinburg. Very good location without being in the center of downtown. Just half a mile walk down the hill. There is NO good parking downtown so this is a great location.

    2 night family trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Terrible cleaning service

    Hotel was fine for the price however the cleaning staff was terrible. We stayed for 6 nights and our room was never vacuumed. Some days we got 4 clean towels, some days we got 3. Some days we got 2 wash cloths, some days none at all. They didn’t refill the coffee or cups. We actually went into the supply room to get what we were lacking, as we walked past it every day and it was never locked.

    Connie, 6 night family trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The room and customer service was excellent. The only thing we would have liked was breakfast in the hotel and a washer and dryer.

    Javier, 3 night family trip, Jun 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Just ok

    I’m the middle of being remodeled. The new decor was nice but the hallways and the room itself was humid and hot. Could never get cooped down. The bathroom doesn’t have a vent. The vending on our floor was broken. The indoor pool was crowded with unsupervised kids and the water seemed cloudy and just kinda felt gross. The outdoor pool was nice. The beds were good and appeared to be clean. A little steep on the price to be in the middle of renovation.

    Angela, 1 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We always stay at the glenstone lodge the first 2 nights were good all around we had to re check in for the 3rd night and eneded up with a better quality room.

    Danielle, 2 night family trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Saw a bear in parking lot!

    Had to switch rooms. First room on top floor didnt cool down after 3 hours of a/c on high. Thankfully they had another room available to switch to. TV remotes not programmed. Lack of clocks / mirrors in first room but 2nd one had everything. Lacks parking space which is common throughout Gatlinburg. Very close to convention center and only 3 blocks to the main strip. Centrally located. Would I stay here again? Probably not.

    bradley, 1 night trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The man at the front desk was not so friendly. But the hotel is great and in a great location. The ladies that clean the room were wonderful and very friendly. I think the desk guy was just having an off day. I highly recommend the glenstone lodge!

    shannon, 5 night trip with friends, Jun 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Summer 2021 Gatlinburg

    The front desk staff was not at all friendly. The rooms are old and dated and the carpet was filthy! I literally got out of the shower, walked to where my suitcase was, and my granddaughter asked me why my feet were black! The only thing good was the price, but in this case, you get what you pay for! Would not recommend and definitely would not stay there again.

    Rae, 6 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay in Gatlinburg

    Great place to stay. Close enough to walk to all the Gatlinburg attractions but not right in the middle of the craziness. Also close to driving and hiking trails. Staff was friendly, the rooms were nice and the kids loved the pool, although it was pretty crowded.

    Christina, 4 night family trip, Jun 20, 2021

    Verified Hotels.com guest review

See all 1,363 reviews