Urban, Madrid, Spain

Probably one of the best hotels I’ve stayed in anywhere in the world. The staff is phenomenal. I was there for over a week and enjoyed every moment of it. The hotel itself is very modern with wonderful restaurants and an unparalleled rooftop lounge. I held a small business reception on the rooftop terrace and my guests were impressed by both the venue and the food. The staff was top notch and the event went off without a hitch . Splurge on the excellent breakfast they have every morning. There’s way too much to talk about regarding the high quality of this hotel . Just go, you won’t regret a single moment of it. This is truly a small and beautiful boutique hotel.

I am very pleased with the location and services level.

Super cool vibe and the staff was friendly and accommodating. The undermount bathtub needed to be recaulked yesterday (not readily visible yuck was incubating), but otherwise it was a sumptuous experience.

Brilliant. The staff could not have been any better. I have stayed in hundreds of hotels all over the world and the staff at Hotel Urban are the best I have ever met!

Excellent service, very attentive door and reception staff. Lovely roof bar and pool. Very hot weather whilst there so tried to find shade so perhaps a canopy or some sort of shading would be good on the roof bar , the streets in old Madrid had done this really well . Definitely recommend this hotel