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Mercure Bergamo Centro Palazzo Dolci

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Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Privilege, Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk
Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Overview of Mercure Bergamo Centro Palazzo Dolci

UNESCO Sustainable Travel Pledge

Mercure Bergamo Centro Palazzo Dolci

4.0 star property
4-star Bergamo hotel with 1 bars, connected to the convention center

8.4/10 Very good

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is ₹6,725
Price available on 09/01/2023
Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Self parking
  • Bar/lounge
  • Room service
  • Spa services
  • Business center
  • Shopping center shuttle
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Computer station
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Stazione
  • Leolandia - 20 min drive

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 13 min drive
  • Linate Airport (LIN) - 37 min drive
  • Bergamo Station - 3 min walk
  • Stezzano Station - 6 min drive
  • Bergamo Alta Funicular - 15 min walk
  • Shopping center shuttle (surcharge)

Restaurants

  • Chips House - 2 min walk
  • Ritual Irish Pub - 2 min walk
  • La bruschetta - 3 min walk
  • Miyabi - 3 min walk
  • M1.lle Storie e Sapori - 3 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

A great choice for a stay in Bergamo, Mercure Bergamo Centro Palazzo Dolci is just 3.6 mi (5.8 km) from the airport. You can be pampered with massages, then unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and bike repair services. The comfortable beds and location get good marks from fellow travelers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 15 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 15 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Onsite valet parking (EUR 15 per day)
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 15 per day)
  • Street parking available

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike repair services
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Television in common areas
  • 9 holes of golf
  • Bicycle parking
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

L'Accademia - This lobby lounge serves light fare only. Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 8.90 per person (approximately)
  • Shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 18 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Parking

  • Self parking costs EUR 15 per day
  • Valet parking costs EUR 15 per day
  • Parking is available nearby and costs EUR 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 15 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Does Mercure Bergamo Centro Palazzo Dolci offer free cancellation for a full refund?
Yes, Mercure Bergamo Centro Palazzo Dolci does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on 18 December 2022 start from ₹5,696, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Bergamo Centro Palazzo Dolci?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Bergamo Centro Palazzo Dolci?
Yes, pets are welcome. There's a charge of EUR 13 per pet, per night.
Is parking offered on site at Mercure Bergamo Centro Palazzo Dolci?
Yes. Self parking costs EUR 15 per day. Valet parking costs EUR 15 per day.
What are the check-in and check-out times at Mercure Bergamo Centro Palazzo Dolci?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 18 (subject to availability). Express check-in and check-out are available.
What is there to do at Mercure Bergamo Centro Palazzo Dolci and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Mercure Bergamo Centro Palazzo Dolci also has spa services.
Are there restaurants at or near Mercure Bergamo Centro Palazzo Dolci?
Yes. Nearby restaurants include M1.lle Storie e Sapori (3-min walk), Le Blanc (3-min walk), and L'osteria di Valenti (4-min walk).
What's the area around Mercure Bergamo Centro Palazzo Dolci like?
Mercure Bergamo Centro Palazzo Dolci is in Stazione, a short 3-minute walk from Bergamo Station and 9 minutes' walk from Humanitas Gavazzeni Hospital. Travelers say the area is quiet and good for shopping.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

It is such a lovely business hotel. It is so close to the train station, and also is located on a main street for shopping and transit to the upper city. breakfast is lovely, and the service is always excellent.
gordon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sylwia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Much improved hotel decor.
This hotel has been updated since our last stay and rooms and corridors are much more attractive and brighter. Carpets have been replaced and walls painted . Breakfast is adequate. Our problem this time was poor Wi-Fi. We had to get a special code from reception, but even then it only worked intermittently, sometimes not at all.
Pamela, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Edson, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I got mugged a few days before in Milan, so finished my trip early. Asked for a refund under the circumstances. The smaller independent hotels agreed. The Mercure Accor chain hotel refused.
Bradley, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Clean Hotel
2nd stay at this hotel. Very convenient for parking. A nice walk up to the funicular to go up to the Old Town. Hotel is what you would expect from a Mecure. Clean, modern, stylish. Good breakfast and helpful staff.
Joy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Business stay in Bergamo
Well positioned hotel, clean and close to transport links. Haven't had breakfast so can't say but the room was all I needed, clean, modern. Easy check in and out. If I come round again will definitely look at staying here. One word - easy
martin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Late arrive excellent customer service
I arrived very late at the hotel. The gentleman on reception knew I was arriving and was VERY helpful. The first room I was put in was not suitable. It was one of the old rooms and air con was broken. The kind and most understanding gent did everything he could to accommodate me. He really went the extra mile and I only wish I could remember his name
Lynette, 2-night business trip
Verified Hotels.com guest review