The Phoenix Hotel Yogyakarta - MGallery Collection

Photo gallery for The Phoenix Hotel Yogyakarta - MGallery Collection

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes

Overview of The Phoenix Hotel Yogyakarta - MGallery Collection

The Phoenix Hotel Yogyakarta - MGallery Collection

5.0 star property
Luxury hotel with outdoor pool, near Malioboro Street

9.0/10 Superb

864 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jl Jenderal Sudirman 9, Yogyakarta, Yogyakarta, 55233
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
  • 8 meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Central Yogyakarta
  • Malioboro Street - 1 min walk
  • Malioboro Mall - 5 min drive
  • Yogya Kembali Monument - 14 min drive
  • De Mata Trick Eye 3D Museum - 18 min drive
  • Gembira Loka Zoo - 21 min drive
  • Sleman City Hall - 21 min drive
  • Tombs Of The Kings Of Mataram Kotagede - 24 min drive
  • Maguwoharjo Stadium - 30 min drive
  • Sambisari Temple - 34 min drive
  • Kids Fun Park - 29 min drive

Getting around

  • Yogyakarta (JOG-Adisucipto Intl.) - 25 min drive
  • Yogyakarta (YIA-New Yogyakarta Intl.) - 72 min drive
  • Yogyakarta Train Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

The Phoenix Hotel Yogyakarta - MGallery Collection

The Phoenix Hotel Yogyakarta - MGallery Collection puts you within a 10-minute drive of Malioboro Street and offers an airport shuttle (available 24 hours) for IDR 450000 per vehicle. You can grab a bite to eat at the restaurant, or indulge in massages, body wraps, or mani/pedis. An outdoor pool, a health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 5 - 12 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Rafting nearby

Working away

  • 24-hour business center
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1918
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • French
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: IDR 300000 per accommodation, per day

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of IDR 450000 per vehicle (one-way, Maximum occupancy 4)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 400000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Phoenix Hotel Yogyakarta MGallery Collection
Phoenix Yogyakarta MGallery Collection
Phoenix Hotel MGallery Collection
Phoenix MGallery Collection
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel
The Phoenix Hotel Yogyakarta MGallery by Sofitel
The Phoenix Hotel Yogyakarta - MGallery Collection Hotel
The Phoenix Hotel Yogyakarta - MGallery Collection Yogyakarta

Frequently asked questions

Overall score and ratings

9.0

Superb

8.9/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Kristanto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Agnes, 2-night trip
Verified Expedia guest review

8/10 Very good

Great Hotel, near so many interest point. Cozy atmosphere.
Indra Mantik, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Historical building. Satisfied. Want to stay there again.
Hanae, 1-night trip
Verified Expedia guest review

10/10 Exceptional

JIN HAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

THE BEST HISTORICAL HOTEL
Excellent hotel I stayed in pool view room Much newer good wifi and comfortable bed Staff were very friendly indeed An old historical hotel so dont expect modern and fancy it is a charming hotel With old hotel smell and lovely china in cases Breakfast excellent buffet Only 37 rooms booked so hotel was quiet But its just lovely sitting on balcony Drinking coffee You feel like you are in an old 5 star hotel In Europe Pure history I will be returning soon 10 out of 10 People write needs updating No it doesent thats what makes a historical hotel Very nice
GARY, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

This Hotel have no Priority for the Guest. It takes more than hour to get parking space for my car. Parking staff and security doesn’t willing to help. Wont ever stay at this hotel in future.
Evensius, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Setyawan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ten out of ten
We stayed for 12 lazy days in February and found the hotel excellent in every manner. Extremely well trained staff. Gets a 10 out of 10 from us.
Susan, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is a beautiful place with a lot of character. The staff were all very friendly and helpful. The pool area is beautiful. And I loved the happy hour cocktails!
4-night trip
Verified Expedia guest review