Best Western Ellerslie International

Photo gallery for Best Western Ellerslie International

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Best Western Ellerslie International

Best Western Ellerslie International

3.5 star property
3.5-star hotel in Auckland with outdoor pool and restaurant

8.8/10 Fabulous

380 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
2 Wilkinson Road, Ellerslie, Auckland, 1051
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Babysitting
  • Conference center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Ellerslie
  • Sky Tower - 21 min drive
  • Auckland Ferry Terminal - 21 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 25 min drive
  • Auckland Ellerslie Station - 12 min walk
  • Auckland Penrose Station (Platform 1 and 2) - 26 min walk
  • Auckland Penrose Station (Platform 3) - 26 min walk

About this property

Best Western Ellerslie International

3.5-star hotel in the heart of Ellerslie
Take advantage of dry cleaning/laundry services, a bar, and a gym at Best Western Ellerslie International. The onsite restaurant, Ellerslie International, features al fresco dining and light fare. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and babysitting.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a front desk safe, and smoke-free premises
  • Meeting rooms, tour/ticket assistance, and free newspapers
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Best Western Ellerslie International boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like safes and WiFi. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, cribs/infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Hindi, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Hindi
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge)

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ellerslie International - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for NZD 19.95 per hour (rates may vary)
  • Breakfast costs between NZD 18 and NZD 26 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for NZD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Ellerslie International Hotel Auckland
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Frequently asked questions

Does Best Western Ellerslie International offer free cancellation for a full refund?
Yes, Best Western Ellerslie International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Ellerslie International?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Best Western Ellerslie International on 30 October 2022 start from ₹7,963, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Ellerslie International?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Ellerslie International?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Ellerslie International?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Ellerslie International?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Ellerslie International?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM.
Is there an onsite casino at Best Western Ellerslie International?
No, this hotel doesn't have a casino, but SkyCity Casino (20-min drive) is nearby.
What is there to do at Best Western Ellerslie International and nearby?
Best Western Ellerslie International has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Ellerslie International?
Yes, Ellerslie International offers alfresco dining. Nearby restaurants include Melba (7-min walk), The Coffee Club (8-min walk), and Mexico (8-min walk).

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Great spa, tv a bit hard to use, friendly staff.
Casey, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Room wasnt ready at 430pm, despite check-in time of 2pm. Cleaners then used towels to clean floors in front of us - same towels that are used in bathrooms. Kitchen items were dirty, and doors wouldn't close properly as broken. Wouldnt ever stay here again.
Scott, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

The staff are always very welcoming and nothings ever a problem. We arrived late and didnt call ahead and the manager came and checked us in and was happy to do so even though we were late. also the reception staff are very polite and pleasent. I stay here often and will.continue to book when i am in the area. The mini var in the premium suites is also packed with goodies. 10/10
2-night romance trip
Verified Expedia guest review

6/10 Good

Location
1-night family trip
Verified Wotif guest review

10/10 Exceptional

clean and tidy.
1-night family trip
Verified Expedia guest review

8/10 Very good

Walter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very spacious, comfortable and clean room with everything you will need for a short stay. The spa bath was a bonus. Well stocked (daily) mini bar. Short walk to Ellerslie village for pubs, restaurants and other shops.
2-night trip
Verified Wotif guest review

8/10 Very good

The customer service was excellent. The room was clean and tidy. We did notice the inside handle in bathroom needed to be fixed. There was no dish detergent or dish cloth and we found the microwave too high up, so heating food became a hassle. Other than that, it was a good stay.
1-night family trip
Verified Expedia guest review

2/10 Poor

Terrible service from Reception Towels were very old White towels were so old and yellow looking Did not use shower glass on on shower door needed cleaning Upon arrival room was very clean and excellent condition . After a while you start noticing it’s not that great Explained to morning reception about arrival incident and said she would let Hotel Manager ring me haven’t heard back I won’t be going back or recommend this hotel to anyone
1-night trip
Verified Expedia guest review

4/10 Fair

We have stayed here many times before and now appears to be under new management, and poor management at that. Couldn't use step closest to room as workmen had a power cord trialing up middle of steps, very unsafe, went to dinner, barman didn't know what a G&T was or how to make it, Gin and tonic, dude, not that hard!, had to get own menus from pile on table, waiter eventually came and couldn't order half the menu as their fryers weren't operating, and it was a very limited menu to start with. Food was average at best. Paid next morning although girl had taken credit card at check-in, so who knows where those numbers ended up or what will be charged to my card, my husband and I will not be back to stay there again.
1-night romance trip
Verified Expedia guest review