Holiday Inn Express Hotel & Suites Magnolia-Lake Columbia, Magnolia, United States of America

Came to magnolia for family wedding. Got to hotel and could figure out how to set clock. Both my husband and I like knowing what time it is if we happen to wake up during night. Took click to front desk and the man didn’t know how to operate clock. He didn’t even know it was the hotel clock. Thought it was mine. Said he would try to bring me another. I called before we went to bed and he said he had no other. Asked if he could take one from another room. Said sorry but hotel was booked. The next morning I spoke to lady at front desk and she said they had extras. We are both older and it would have made our night better

The stay was awesome. Although there was a new gentleman who was still learning about things when I checked in, the desk assistant on the next day was able to correct everything financial wise. No other issues while I was there. The breakfast was awesome and the rooms were great. Will stay again.

Our phone in the room didn’t work so we reported it to the front seat attendant and she didn’t send anyone to look at it or find out what was wrong. We were there for my husbands mothers funeral and our entire family was staying there. Would have been nice to be able to call room to room. Also the front desk attendant was gone half the time.

Had a great stay at the Holiday Inn Express in Magnolia. The room was fresh, up dated, and comfortable. We especially appreciated the Keurig coffee maker! Breakfast selection was always good with lots of options. The only negative experience was that our key was deactived about an hour before checkout time, which resulted in us getting locked out of the hotel and our room (we were loading the car through an entrance/exit that needed key access).

The toilet just kept running after every flush, called for a maintenance man who never showed up... Also the food is all microwaved/instant eggs and such..