New Hall Hotel & Spa

Photo gallery for New Hall Hotel & Spa

Primary image
Indoor pool
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated

Overview of New Hall Hotel & Spa

New Hall Hotel & Spa

4.0 star property
4-star hotel in Sutton Coldfield with golf course and spa

9.0/10 Superb

446 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Walmley Road, Sutton Coldfield, England, B76 1QX
Main amenities
  • 60 guestrooms
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • 24-hour room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Sutton Park - 6 min drive
  • Belfry Golf Club - 11 min drive
  • Ash End House Children's Farm - 13 min drive
  • StarCity - 18 min drive
  • Villa Park - 20 min drive
  • Aston Hall - 13 min drive
  • Birmingham Speedway - 14 min drive
  • Alexander Stadium - 33 min drive
  • Aston University - 21 min drive
  • Corporation Street - 15 min drive
  • Birmingham City University - 14 min drive

Getting around

  • Birmingham Airport (BHX) - 24 min drive
  • East Midlands Airport (EMA) - 43 min drive
  • Coventry (CVT) - 43 min drive
  • Sutton Coldfield Station - 5 min drive
  • Sutton Coldfield Chester Road Station - 6 min drive
  • Sutton Coldfield Four Oaks Station - 7 min drive

About this property

New Hall Hotel & Spa

New Hall Hotel & Spa features a golf course and puts you 5.4 mi (8.7 km) from StarCity. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool and a bar/lounge are other highlights, and rooms at this upscale hotel offer up nice touches like designer toiletries and pillowtop beds with premium linens. Fellow travelers love the helpful staff and spacious guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service

Taking the kids

  • Children stay free
  • Mini golf
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Mini golf

Working away

  • 5 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1212
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

The Terrace Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 15.00 for adults and GBP 7.50 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 25.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

Also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay in this beautiful hotel.
Gem of a hotel. Staff were extremely friendly and helpful. We had a relaxing full body massage in the spa too. The restaurant had an excellent menu and the food was delicious. Couldn’t find any fault at all with out stay here. Would highly recommend and hope to return again one day.
Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

expedia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely lovely place. Service was so very friendly and helpful. Food was much better than average. Surroundings were gorgeous.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

malcolm, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Scabies caught ..be careful.spa very dissapointing
Spent a fortune on a family break and I was bitten in the room for 5 days and I have reported the matter to the Environmental health. The pool did NOT work 2 days out of 5 and ONLY 2 people allowed in the pool at once at any time.. Very deceiving pictures indeed and these were landscape pictures and it is all very small and definitely not a 4 star spa. NOT good value at all for the price as I have stayed in Hotels better quality less than half the price.. Do your homework before booking.
Graham, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very good service, clean, friendly staff and the food was amazing
Ashley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 3-night trip
Verified Hotels.com guest review