suites y spa Santa Ana

Photo gallery for suites y spa Santa Ana

Primary image
Indoor pool
View from room
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of suites y spa Santa Ana

suites y spa Santa Ana

3.0 star property
City-center Cuenca hotel with indoor pool

10.0/10 Exceptional

2 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
Pdte. Córdova, Cuenca, Azuay
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Spa services
  • 80 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Private pool
  • Television
  • Yard
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 1 min drive
  • El Cajas National Park - 33 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 16 min drive

About this property

suites y spa Santa Ana

A great choice for a stay in Cuenca, suites y spa Santa Ana is just 2.2 mi (3.5 km) from the airport. Guests can take a dip in the indoor pool and indulge in deep-tissue massages or mani/pedis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to habitaciones
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets stay free (2 per room)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:30 AM

Working away

  • 80 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Spa services

Accessibility

  • Handrails in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 42-cm LED TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Private pool
  • In-room massage
  • Yard

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 4:00 PM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

suites y spa Santa Ana Hotel
suites y spa Santa Ana Cuenca
suites y spa Santa Ana Hotel Cuenca

Frequently asked questions

Overall score and ratings

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Feliz estadía
Excelente atención. La señorita recepcionista, Catalina, muy amable y dispuesta a brindar atención y ayuda en el momento requerido. Espero pronto regresar…
Hector Hugo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

tranquilo
Fernando, 3-night family trip
Verified Expedia guest review