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Jacaranda Indian Ocean Beach Resort

Photo gallery for Jacaranda Indian Ocean Beach Resort

Front of property
Property grounds
Beach Front Room | Minibar, in-room safe, desk, blackout drapes
Buffet
Lobby sitting area

Overview of Jacaranda Indian Ocean Beach Resort

Jacaranda Indian Ocean Beach Resort

3.5 star property
Beachfront hotel in Diani Beach with spa and outdoor pool

8.2/10 Very good

55 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
South Coast, Diani Beach, Kwale County

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free supervised childcare
  • Indoor and outdoor tennis courts
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Babysitting services
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On a private beach
  • Diani Beach - 5 min drive

Getting around

  • Ukunda (UKA) - 16 min drive
  • Mombasa (MBA-Moi Intl.) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Havana Bar, Diani Beach - 10 min drive
  • Java House Diani - 8 min drive
  • Manyatta Resort - 12 min drive
  • Sherlock's Den Restaurant & Pub - 10 min drive
  • Karibu Restaurant - 15 min drive
Map

About this property

Jacaranda Indian Ocean Beach Resort

Jacaranda Indian Ocean Beach Resort offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite scuba diving, surfing/body boarding, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other features include a poolside bar, a fitness center, and an indoor tennis court. Fellow travelers like the pool and helpful staff.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 101 units

Arriving/Leaving

  • Check-in time from noon - 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • 2 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Barbecue grills
  • Room service

Traveling with children

  • Children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Safari
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table

Working away

  • Business center
  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Golf driving range on site
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • French

Ski

  • Downhill skiing

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Indian Ocean Beach
Indian Ocean Beach Resort
Indian Ocean Beach Resort Ukunda
Indian Ocean Beach Ukunda
Indian Ocean Beach Resort Diani Beach
Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach Club Hotel Diani
Jacaranda Indian Ocean Beach Hotel
Jacaranda Indian Ocean Beach Resort Diani Beach
Jacaranda Indian Ocean Beach Resort
Jacaranda Indian Ocean Beach Diani Beach
Jacaranda Indian Ocean Beach
Indian Ocean Beach Club
Indian Ocean Beach Club
Jacaranda Indian Ocean Beach Hotel
Jacaranda Indian Ocean Diani
Jacaranda Indian Ocean Beach Resort Hotel
Jacaranda Indian Ocean Beach Resort Diani Beach
Jacaranda Indian Ocean Beach Resort Hotel Diani Beach

Frequently asked questions

Does Jacaranda Indian Ocean Beach Resort offer free cancellation for a full refund?
Yes, Jacaranda Indian Ocean Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jacaranda Indian Ocean Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jacaranda Indian Ocean Beach Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jacaranda Indian Ocean Beach Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jacaranda Indian Ocean Beach Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Jacaranda Indian Ocean Beach Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Jacaranda Indian Ocean Beach Resort?
You can check in from noon - 10:00 PM. Check-out time is 10 AM.
What is there to do at Jacaranda Indian Ocean Beach Resort and nearby?
Have fun with onsite activities like windsurfing, surfing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Jacaranda Indian Ocean Beach Resort also has 3 bars, a private beach, and a sauna, as well as a fitness center, an arcade, and a picnic area.
Are there restaurants at or near Jacaranda Indian Ocean Beach Resort?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Jacaranda Indian Ocean Beach Resort have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Jacaranda Indian Ocean Beach Resort like?
Jacaranda Indian Ocean Beach Resort is a short 1-minute walk from Diani - Chale Marine National Park and Reserve and 10 minutes' walk from Diani Beach.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Good

The hotel is in a prime location but could benefit from a major facelift. Staff are nice and offer friendly service
Anne, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Staff are friendly but the property lacks maintenance
5-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

8/10 Very good

A couple of the staff were very rude..but overall it was very nice.
3-night trip
Verified Orbitz guest review

10/10 Exceptional

Gorgeous beach.
Great service, good location and good value.
Nick, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and peaceful. Beachfront rooms are excellent locations. Excellent beach. Good swimming pool. Very good food. Supersport sports channels and very good TV reception in each room. Afternoon tea and cakes served by the pool.
3-night trip
Verified Expedia guest review

10/10 Exceptional

We liked the place for its serene nature, very clean beach and a quiet to place to relax. The food was good and there was a good entertainment programme with an in-house team of entertainers. The only area of concern for us was that the bathroom water was hard and the soap provided could not lather well for a good shower. Proximity to local shops was helpful and we were able necessary supplies. Another concern is drinking water - the hotel provides 500ml of water a day and if you require more you will have to pay for it! This I think is something they could look into given the warm weather that requires frequent rehydration
4-night romance trip
Verified Expedia guest review

8/10 Very good

The food needs a i little bit of improvement. First 2 nights the dinner was sub par for international standards. Not too sure if it's because there weren't too many guests at the time. It did improve as more guests came but it should always be good.
4-night family trip
Verified Expedia guest review

8/10 Very good

The property has extended beach access, great breakfast options and iconic baobab trees
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review