Best Western Brook Hotel Norwich

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Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Best Western Brook Hotel Norwich

Best Western Brook Hotel Norwich

3.0 star property
Suburban hotel with restaurant, near University of East Anglia

7.4/10 Good

762 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Bathtub
  • Connecting rooms available
  • Restaurant
  • Bar
Map
2 Barnard Road, Norwich, England, NR5 9JB
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Wedding services
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Bowthorpe
  • University of East Anglia - 35 min walk
  • UEA Sportspark - 9 min drive
  • Earlham Park - 9 min drive
  • Sainsbury Centre for the Visual Arts - 13 min drive
  • Norwich Arts Centre - 11 min drive
  • Maddermarket Theatre - 12 min drive
  • Norwich Theatre Royal - 12 min drive
  • The Forum - 13 min drive
  • Market Place - 13 min drive
  • Chapelfield Gardens - 20 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 15 min drive
  • Spooner Row Station - 15 min drive
  • Wymondham Station - 18 min drive
  • Norwich Station - 18 min drive

About this property

Best Western Brook Hotel Norwich

Just 4 mi (6.4 km) from the airport, Best Western Brook Hotel Norwich puts you 1.8 mi (2.9 km) from University of East Anglia and 3.5 mi (5.6 km) from Norwich Theatre Royal. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Brook Restaurant, which serves breakfast and dinner. A terrace and a garden are other highlights. The convenient parking and comfortable beds get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Brook Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Brook Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Best Western Brook Hotel Norwich
Best Western Brook Hotel
Best Western Brook Norwich
Best Western Brook
Best Brook Norwich Norwich
Best Western Brook Hotel Norwich Hotel
Best Western Brook Hotel Norwich Norwich
Best Western Brook Hotel Norwich Hotel Norwich

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.9/10

Property conditions & facilities

7.1/10

Eco-friendliness

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Does What It Says On The Tin
All good, we needed a stay in Norwich for the evening due to some family commitments.
Katherine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good position near to entertainment for kids and a family restaurant across the road. Still quite secluded and quiet even next to the motorway . Main areas of the hotel are lovely . Rooms are good but could with a little attention - decor etc
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice hepful staff
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Over Priced
It was ok but over priced in my opinion.
Anthony, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Suitable hotel for a one night stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfy bed, dated interior but no complaints 😊
Nice comfy bed, slightly dated interior of the room, but nice view of the gardens. Pillows not great and toilet seat very loose, but good restful sleep 😊
Oliver, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review