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City Express Cancun

Photo gallery for City Express Cancun

Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, 1 Queen Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Standard Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of City Express Cancun

City Express Cancun

2.5 star property
Cancun beach hotel with outdoor pool

7.4/10 Good

727 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is ₹5,611
Price available on 17/02/2023
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Plaza Las Americas - 1 min drive
  • Puerto Cancun Marina Town Center - 7 min drive
  • Ultramar Ferry Puerto Juárez - 10 min drive
  • Langosta Beach - 11 min drive
  • Playa Tortugas - 8 min drive
  • Tortuga Beach - 13 min drive
  • Cancun Mall - 18 min drive
  • Cancun Convention Center - 20 min drive
  • La Isla Shopping Mall - 20 min drive
  • Playa Mujeres Golf Club - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive


  • Piola - 4 min walk
  • Sushi Itto - 5 min walk
  • Belgian Waffle Boutique - 5 min walk
  • La Troje - 7 min walk
  • Café Antoinette - 9 min walk

About this property

City Express Cancun

City Express Cancun is a great choice for a stay in Cancun. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Fellow travelers say good things about the convenient parking and breakfast.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Private beach nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge


  • English
  • Spanish

Room amenities

Be entertained

  • 31-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).


<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun Hotel
City Express Cancun Cancun
City Express Cancun Hotel Cancun

Frequently asked questions

Does City Express Cancun offer free cancellation for a full refund?
Yes, City Express Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Cancun?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at City Express Cancun on 17 February 2023 start from ₹5,611, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Cancun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Express Cancun?
Yes, there's an outdoor pool.
Are pets allowed at City Express Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Cancun?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at City Express Cancun?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (4-min walk) are both nearby.
What is there to do at City Express Cancun and nearby?
Have fun with nearby activities like scuba diving and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near City Express Cancun?
Yes. Nearby restaurants include Piola (4-min walk), Sushi Itto (5-min walk), and Belgian Waffle Boutique (5-min walk).
What's the area around City Express Cancun like?
City Express Cancun is in Downtown Cancun, a short 1-minute walk from Plaza Las Americas and 4 minutes' walk from Dubai Palace Casino. Travelers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Property was easy to access from the airport, and the ataff was very friendly. Casino right next door had good and low cost food options. Even though we lost our money at the casino, we had a great time :)!
David, 1-night family trip
Verified Expedia guest review

2/10 Poor

Mitch, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was close to everything. The old market, the new shopping mall, the bus depot, and the beach. It was quiet and clean. Plenty of complimentary breakfast. Great place to stay
Lolly, 3-night family trip
Verified Expedia guest review

4/10 Fair

Sebastian, 1-night trip
Verified guest review

8/10 Very good

Muy limpio todo y muy amables
Maricela, 2-night family trip
Verified Expedia guest review

2/10 Poor

Booked via Expedia for one night stay on April 4th and there was someone already in the room. Staff said they had no rooms and we had to wait. They said to call Expedia and Expedia tried to call hotel and the hotel never answered. I am now out $80 and had to pay for another hotel that night somewhere else. City Express is a fraud.
Jose, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Roberto, 1-night family trip
Verified Expedia guest review

6/10 Good

Gabriel, 1-night trip
Verified Expedia guest review

2/10 Poor

En la habitación nada funcionaba, me cambiaron y en la segunda el aire acondicionado no funcionaba. Tardaron mucho en arreglarlo. Además es un sistema tan viejo que hace demasiado ruido, imposible trabajar y dormir con ese ruido. El desayuno da asco y además ponen muy poco entonces se acaba rápido. Nadie limpia las mesas del desayuno. No hay mantenimiento. Todo está muy maltratado. El check in tardó mas de media hora. Terrible, no volveré.
Laura, 2-night business trip
Verified guest review

6/10 Good

The room was ok, it had dust. There was no hot water, it was room temperature. It did offer breakfast, I didn't get time to eat , I had to fly early. I guess for the price it was ok. It was an emergency booking too.
Maria, 1-night romance trip
Verified Expedia guest review