Skip to main content.
All properties in Madrid, Spain
1 room, 2 adults

Hotel Puerta América, Madrid, Spain

5-star5 stars
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002, Spain

Luxury hotel with 2 restaurants, near Avenida America
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Vibe
Awesome vibe
Service
Fantastic service
Location
Great location
Value
Value for money could be better

Hotel Puerta América, Madrid, Spain

from Rs7,373
  • Deluxe Room
  • Junior Suite
  • Zaha Hadid Space Club
  • Executive Suite

What’s around Hotel Puerta América, Madrid, Spain

Landmarks

  • In Prosperidad
  • Las Ventas - 24 min walk
  • Santiago Bernabeu Stadium - 32 min walk
  • El Retiro Park - 34 min walk
  • Avenida America - 1 min walk
  • Paseo de la Castellana - 22 min walk
  • U.S. Embassy - 24 min walk
  • Nuevo Teatro Alcala - 31 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14 min drive
  • Nuevos Ministerios Station - 30 min walk
  • Madrid Recoletos Station - 5 min drive
  • Madrid Chamartín Station - 7 min drive
  • Cartagena Station - 3 min walk
  • Prosperidad Station - 10 min walk
  • Avenida de America Station - 10 min walk

About Hotel Puerta América, Madrid, Spain

Hotel Puerta América puts you steps from Avenida America and features a nightclub and a rooftop terrace. Guests can take a dip in the outdoor pool or grab a bite to eat at The Observatory, which serves dinner and is one of 2 restaurants. 2 bars/lounges and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like pillow menus and bathrobes. Fellow travelers say good things about the overall property condition and nearby shopping. The property is just a short walk to public transportation: Cartagena Station is 3 minutes and Prosperidad Station is 10 minutes.

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
This property will place a credit card authorization for the EUR 50 security deposit at arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Nightclub
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Observatory - This fine-dining restaurant serves dinner only. Reservations are required.

Karrara Terrace - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Bistro - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Puerta América, Madrid, Spain’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Puerta América Madrid
  • Puerta América Madrid
  • Puerta América
  • Hotel Puerta America
  • Silken Puerta America Hotel Madrid
  • Silken Puerta America Hotel
  • Hotel Puerta América
  • Hotel Silken Puerta America
  • Hotel Puerta América Hotel
  • Hotel Puerta América Madrid
  • Hotel Puerta América Hotel Madrid
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid
  • Hotel Puerta America Madrid
  • Puerta America Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    Mandatory fees

    Deposit: EUR 50 per night

    Optional extras

    Self parking costs EUR 26.00 per day

    Extended parking costs EUR 26.00 per night

    Rollaway beds are available for EUR 60.0 per day

    Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Dial-up Internet access is available in guestrooms for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Didn’t find the right property?

    Continue searching for Madrid, Spain

    Recent reviews

    Fabulous 8.6 From 165 reviews

    Exceptional 10.0
    Cool design mixed with 4-star ammenities.
    Incredibly unique styling and decor of the hotel. Each floor had it's own futuristic design (favorite was the 4th floor!) Concierge was extraordinary in helping us get the right room and make flight changes. Breakfast was outstanding, mixing "western" styles with the local cuisine. There were more amenities to the hotel to even be able to experience in our 1 night stay. I would highly recommend this hotel and it's location; slightly off the beaten path but still very close to the city center and airport.
    Paige, usTrip with friends
    Good 6.0
    Got stuck in the lift
    The lift was slow and old. Got stuck in the lift for more than 15 mins as the card wasn’t sensitive enough but the door was closed. On the day of leaving to airport, the door of lift didn’t work at all. The staff needed to close if by hands, manually. So scary. Staff at concierge was nice.
    asFamily trip
    Very good 8.0
    Style without end
    Amazing designer room which was a little difficult to live with. The "ice" styling made difficult to see where the styling ended. That said - nice hotel for food, good bar and mostly friendly staff.
    Michael, gbBusiness trip
    Exceptional 10.0
    Always such a pleasure and experience. Fairly close to the city center and airport. No complaints:-)
    Lasse, gb2 night romance trip
    Good 6.0
    Decent stay
    Location close to Metro, with all major sites 20 - 30 minutes away. Hotel food and drink average 14€, with breakfast at 22€pp per day. Room small/narrow with really no comfortable place to sit outside bed. Called maintenance issue to front desk that was never fixed, had to use extra pillows from closet as maid forgot pillowcases on bed 1 night. Staff was friendly and hotel was overall clean and tidy.
    Stacey, vn4 night trip

    Hotel Puerta América, Madrid, Spain

    Is the description of this property not correct? Tell us