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Hotel Puerta América, Madrid, Spain

5-star5 stars
Avenida de America, 41 orCorazón de María,10, MadridMadrid28002Spain

Luxury hotel with 2 restaurants, near Las Ventas
  • Free WiFi
Awesome vibe
Bar and Beverages
Bar is awesome
Great amenities
Great location
163See all 163 reviews
From 2,879 reviewsTripAdvisor Traveller Rating

Hotel Puerta América, Madrid, Spain

from Rs8,121
  • Deluxe Room
  • Junior Suite
  • Zaha Hadid Space Club
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Nightclub
Working away
  • Business center
  • Meeting rooms 12
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Lagrimasn Negras - This restaurant serves lunch and dinner. Reservations are required. Open select days.

MAD Restaurant - This restaurant serves breakfast, brunch, and dinner.

Hotel Puerta América, Madrid, Spain’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Puerta América Madrid
  • Puerta América Madrid
  • Puerta América
  • Hotel Puerta America
  • Silken Puerta America Hotel Madrid
  • Silken Puerta America Hotel
  • Hotel Puerta América
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid
  • Hotel Puerta America Madrid
  • Puerta America Madrid


Additional policies and fees may apply when booking more than 9 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs EUR 22.35 per day

Extended parking costs EUR 22.35 per night

Rollaway beds are available for EUR 60.0 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Puerta América, Madrid, Spain


  • In Chamartin
  • Las Ventas - 25 min walk
  • Santiago Bernabeu Stadium - 32 min walk
  • Fundacion Juan March - 24 min walk
  • U.S. Embassy - 24 min walk
  • Parque de Berlin - 27 min walk
  • Museum of Natural Sciences - 28 min walk
  • ABC Serrano - 28 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive
  • Madrid Chamartín Station - 9 min drive
  • Madrid Ramon Y Cajal Station - 10 min drive
  • Madrid Recoletos Station - 10 min drive
  • Cartagena Station - 4 min walk
  • Prosperidad Station - 11 min walk
  • Avenida de America Station - 11 min walk
  • Self parking (surcharge)
  • Extended parking (surcharge)

Recent reviews

Fabulous 8.6 From 163 reviews

Hotel Puerta América, Madrid, Spain
perfect located hotel. great rooms
amazing experience, as usual
Felix, gb2 night trip
Hotel Puerta América, Madrid, Spain
Very Good8.0
Form does not follow function
I stayed in the Hadid suite. It was gorgeous, the bed was amazingly comfortable. However, this hotel is very much about form over function. It’s great to stay a night for the experience, but it’s not practical for a longer stay. The shower/tub is next to impossible to enter and leave..... my legs are a full meter long and I had to stretch to enter it. The rounded edges everywhere made it hard to decide where to grip and anything on the nightstand had to be placed far away or it would roll and slide. Gorgeous? Yes. Practical? No. If you want an experience, this is a great place. A comfy hotel room? Look somewhere else.
Sherry, us1 night trip
Hotel Puerta América, Madrid, Spain
Excellent location friendly staff great bar
Eduardo, us1 night trip with friends
Hotel Puerta América, Madrid, Spain
Very Good8.0
TVs need updating
Gary, gb1 night trip
Hotel Puerta América, Madrid, Spain
Really quirky hotel.
Christopher, gb1 night business trip

See all reviews

Hotel Puerta América, Madrid, Spain

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