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1 room, 2 adults

Hotel Puerta América, Madrid, Spain

5-star5 stars
Avenida de America, 41 orCorazón de María,10, MadridMadrid28002Spain

Luxury hotel with 2 restaurants, near Las Ventas
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Awesome vibe
Bar and Beverages
Bar is awesome
Great amenities
Great location
63See all 63 reviews
From 2,946 reviewsTripAdvisor Traveller Rating

Hotel Puerta América, Madrid, Spain

from Rs7,377
  • Deluxe Room
  • Junior Suite
  • Zaha Hadid Space Club
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Nightclub
Working away
  • Business center
  • Meeting rooms 12
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Observatory - This restaurant serves dinner only. Reservations are required. Open select days.

Karrara Terrace - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Bistro - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Puerta América, Madrid, Spain’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Puerta América Madrid
  • Puerta América Madrid
  • Puerta América
  • Hotel Puerta America
  • Silken Puerta America Hotel Madrid
  • Silken Puerta America Hotel
  • Hotel Puerta América
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid
  • Hotel Puerta America Madrid
  • Puerta America Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Self parking costs EUR 26.00 per day

Extended parking costs EUR 26.00 per night

Rollaway beds are available for EUR 60.0 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Puerta América, Madrid, Spain


  • In Chamartin
  • Las Ventas - 24 min walk
  • Santiago Bernabeu Stadium - 33 min walk
  • El Retiro Park - 35 min walk
  • Avenida America - 1 min walk
  • Golden Mile - 18 min walk
  • Eva Perón - 20 min walk
  • Fundacion Juan March - 22 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14 min drive
  • Nuevos Ministerios Station - 12 min drive
  • Madrid Chamartín Station - 13 min drive
  • Madrid Ramon Y Cajal Station - 13 min drive
  • Cartagena Station - 4 min walk
  • Avenida de America Station - 9 min walk
  • Prosperidad Station - 11 min walk
  • Self parking (surcharge)
  • Extended parking (surcharge)

Recent reviews

Superb 9.0 From 63 reviews

Hotel Puerta América, Madrid, Spain
Very Good8.0
An amazing concept hotel
It's an amazing concept hotel , great idea and great implementation to get such amazing architects to design each floor . We stayed at the Zaha Hadid floor and it was pretty fantastic , we stayed at another floor as well . My only concern was the location , quite away from the main centre . When I was leaving , I saw a board for shuttles which was not mentioned to me at check in . Also the air conditioning in my first slotted room was not working so had to be shifted . But the staff is very accomodating and fantastic . So a big plus there . Will definately stay here again to explore the other floor . Oh and did I mention , their food is pretty great as well ..
Anita, in1 night trip
Hotel Puerta América, Madrid, Spain
Very Good8.0
Great design, if a little impractical
I stayed at the Puerta América for one night on a business trip to Madrid in the Zara Hadid Space Club. Staying here is a real experience, with ground-breaking and interesting design. But the room isn't the most practical - the "all white" vibe makes it hard to see where the walls are when using the shower(!!) and the only power socket an international adapter will fit in is in the bathroom. The breakfast is good and the hotel is well located for the airport, if not that close to the city centre.
A Traveller, gb1 night trip
Hotel Puerta América, Madrid, Spain
A very pleasant stay
I stayed here after a business trip to take in the city over the weekend. The hotel has fantastic decor that is well maintained. Everything was clean and staff were attentive and friendly. Although not in the centre of town, it's only a walk or a quick tram ride away and I think the quality of the hotel is worth the very minor inconvenience. The only one thing that I could complain about was that my shower, although functioning, could have done with a bit of TLC. Either way, I'd recommend this hotel to both business and leisure customers.
A Traveller, gb2 night trip
Hotel Puerta América, Madrid, Spain
Rohan, us1 night trip
Hotel Puerta América, Madrid, Spain
Lovely hotel, fun rooms, great value
Love this hotel. Great choice of rooms and restaurants/bars. Staff friendly and helpful
Paul, gb2 night trip

See all reviews

Hotel Puerta América, Madrid, Spain

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