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Hotel JAL City Nagano

Photo gallery for Hotel JAL City Nagano

Desk, free WiFi, bed sheets
Point of interest

Overview of Hotel JAL City Nagano

Hotel JAL City Nagano

3.0 star property
3-star hotel with restaurant, near Zenko-ji Temple
8.2 out of 10 Very good
8.2/10 Very good

582 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby
For families
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LCD TV

Room options

About this area

Getting around

  • Nagano (QNG) - 8 min walk
  • Zenkojishita Station - 17 min walk
  • Iiyama Station - 30 min drive
  • Nagano Station - 7 min walk


  • モスバーガー - 2 min walk
  • スカイバンケット 白馬 - 1 min walk
  • dessert&cafe Deko - 2 min walk
  • 麺屋どんく - 2 min walk
  • La Pâtisserie 27 - 2 min walk

About this property

Hotel JAL City Nagano

Hotel JAL City Nagano puts you 0.9 mi (1.4 km) from Zenko-ji Temple. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. The helpful staff and WiFi get good marks from fellow travelers. The property is just a short walk to public transportation: Nagano Station is 7 minutes away.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 242 rooms
  • Arranged over 16 floors


  • Check-in time from 3:00 PM - 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite self parking (JPY 1000 per night)
  • Offsite parking within 820 ft (JPY 1000 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Built in 2005
  • Safe-deposit box at front desk
  • Banquet hall


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping

Special features


スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 per person


  • Self parking costs JPY 1000 per night
  • Parking is available nearby and costs JPY 1000 per night (820 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.

Also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Does Hotel JAL City Nagano offer free cancellation for a full refund?
Yes, Hotel JAL City Nagano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel JAL City Nagano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel JAL City Nagano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel JAL City Nagano?
Yes. Self parking costs JPY 1000 per night.
What are the check-in and check-out times at Hotel JAL City Nagano?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 10:00 AM.
What is there to do at Hotel JAL City Nagano and nearby?
Recommended spots to visit include Zenko-ji Temple (0.9 mi) and Nagano Prefectural Shinano Art Museum (1 mi), along with M-Wave Olympic Memorial Arena (3.6 mi) and Nagano Olympic Stadium (6 mi).
Are there restaurants at or near Hotel JAL City Nagano?
Yes, there's an onsite restaurant, スカイレストラン白馬.
What's the area around Hotel JAL City Nagano like?
Hotel JAL City Nagano is in the heart of Nagano, a short 7-minute walk from Nagano Station and 17 minutes' walk from Zenko-ji Temple. Travelers say the area is walkable and ideal for skiing.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Verified Expedia guest review

10/10 Exceptional

HOU, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Graham, 1-night trip
Verified guest review

6/10 Good

We stayed here for 2 nights. Room was clean and basic. Bed comfortable. Front desk need a lot of improvement. Not really helpful when we enquire on carpark. For some odd reason the internal carpark is not available for guest. We have to find outside carpark to park our car which is very inconvenient. They have good laundry available which is a plus sign. Just don't dine at the Chinese restaurant!! Overall is an okay hotel. Dont expect too much.
Sook Han, 2-night family trip
Verified guest review

8/10 Very good

1-night business trip
Verified guest review

10/10 Exceptional

Daisuke, 1-night business trip
Verified guest review

10/10 Exceptional

Great stay at JAL Nagano
Great location. Gave us good quality umbrellas to use when it rained. Was able to meet friends & talk & relax in clean, comfortable lobby.
nicola, 2-night romance trip
Verified guest review

8/10 Very good

1-night trip
Verified guest review

10/10 Exceptional

Great location and very clean. Staff is very helpful and friendly. Near famous temple.
Ray, 1-night trip
Verified Expedia guest review

8/10 Very good

Snow Monkey Park base
A one night stay to go and visit the snow monkey park, the staff we’re very helpful and even though we arrived early were able to leave our bags and then when we returned, they had been delivered to our room. Walking distance to the train station and also walking distance Zenko-Ji temple. The air con in the room was a bit confusing with a stand-alone unit. The Bathroom decor could do with modernising but it was very clean, in good condition and everything still worked. For a small room you could still move about and unpack your bags.
Verified guest review