InterContinental Pattaya Resort, an IHG Hotel

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Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of InterContinental Pattaya Resort, an IHG Hotel

UNESCO Sustainable Travel Pledge

InterContinental Pattaya Resort, an IHG Hotel

5.0 star property
Upscale beachfront hotel with spa, near Walking Street

9.0/10 Superb

491 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is Rs 91
Price available on 01/08/2022
Map
437 Phra Tamnak Road, Pattaya, Chonburi, 20150
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In South Pattaya
  • Walking Street - 22 min walk
  • Pattaya Beach Road - 30 min walk
  • Pattaya Beach - 30 min walk
  • Ripley's Believe It or Not - 36 min walk
  • Dongtan Beach - 37 min walk
  • Jomtien Beach - 43 min walk
  • Soi L K Metro - 43 min walk
  • Pattaya Exhibition and Convention Hall - 2 min drive
  • Pattaya View Point - 4 min drive
  • Big Buddha Temple - 4 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 58 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 80 min drive
  • Pattaya Tai Station - 17 min drive
  • Pattaya Station - 18 min drive
  • Sattahip Ban Huai Kwang Station - 29 min drive
  • Airport shuttle (surcharge)

About this property

InterContinental Pattaya Resort, an IHG Hotel

InterContinental Pattaya Resort, an IHG Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Pattaya Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Elements Restaurant, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Water skiing nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Languages spoken

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Amburaya Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

Dining

Elements Restaurant - Overlooking the garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Infiniti Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Latitude by the Beach - This beach bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: THB 2000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 660 for adults and THB 330 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 3500 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 2000.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 7 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

InterContinental Pattaya
Sheraton Pattaya Hotel
Pattaya Sheraton
Sheraton Pattaya Resort

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Candace, 3-night trip
Verified Hotels.com guest review

6/10 Good

JEFF, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kyosuke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benoit, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The property is a bit run down but good that not too crowded
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

atmosphere is good and eco, despite the room condition show many marks of ages, hope it'll be renovated soon. Difficulties found on rain shower and flushing on toilet other than that is good function but don't expect for high tech equipment as mentioned above, hope to get it renovated soon.
Namchoke, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The resort is gorgeous and the swimming pool. The staffs are very friendly. This is one of the best hotel in Pattaya.
Chi shing gladys, 1-night trip
Verified Hotels.com guest review

6/10 Good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jirawan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Hotel
close to the ocean, but it was not beach. Swimming pool is beautiful but no shade and ocean view. facilities was not bad. but service mind of staff was extremely terrible..we booked 2 night. it was nightmare for me. we used club lounge and staff told us keep silent even thogh there were no customers but us. we were forced to pay 1 night or leave the hotel right away at 10 pm. All of hotel staff treat us criminal, they called police and force me to pay one night. Security manager came to us treat me bad person and told me get ou of the hotel. i did't force anybody in the hotel. we asked check CCTV which we really did harassment to the staff. They treat me very uneducated and unbehaviored person. It was the most terrible moment of using the hotel in my life.Theynever listen to customers. They only listen to staff and take care hotel staff even with police. They ruined my holiday in Pattaya. They did't appologize at all. Next day, we moved to Hilton Pattaya. it was better choice. I will never use Intercontinental Hotel pattaya again. If you go to intercontinental Pattaya, please remember you may be forced to obey hotel staff.
Sang Jae, 2-night family trip
Verified Hotels.com guest review