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InterContinental Pattaya Resort, an IHG Hotel

Photo gallery for InterContinental Pattaya Resort, an IHG Hotel

Exterior
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe
Club Suite, 2 Queen Beds, Ocean View (Lounge Access) | 1 bedroom, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; Thai cuisine

Overview of InterContinental Pattaya Resort, an IHG Hotel

InterContinental Pattaya Resort, an IHG Hotel

5.0 star property
Upscale beachfront hotel with spa, near Walking Street
9.0 out of 10 Superb
9.0/10 Superb

546 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
437 Phra Tamnak Road, Pattaya, Chonburi, 20150
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free shopping center shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • In South Pattaya
  • Walking Street - 26 min walk
  • Pattaya Beach - 29 min walk
  • Pattaya Beach Road - 31 min walk
  • Dongtan Beach - 36 min walk
  • Central Pattaya - 43 min walk
  • Ripley's Believe It or Not - 5 min drive
  • Jomtien Beach - 5 min drive
  • Terminal 21 Pattaya - 10 min drive
  • Pattaya Floating Market - 11 min drive
  • Sanctuary of Truth - 14 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 52 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 80 min drive
  • Pattaya Tai Station - 18 min drive
  • Pattaya Station - 18 min drive
  • Sattahip Yanasangwararam Station - 19 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Elements Restaurant - 1 min walk
  • Anytime Cafe Pattaya - 19 min walk
  • Panorama Restaurant - 10 min walk
  • Sky Mountain Thai - 13 min walk
  • Caramel At Balihai Pier - 19 min walk
Map

About this property

InterContinental Pattaya Resort, an IHG Hotel

InterContinental Pattaya Resort, an IHG Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Walking Street. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Elements Restaurant, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 156 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Water skiing nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic drinking straws
  • No plastic water bottles

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Amburaya Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Elements Restaurant - Overlooking the garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Infiniti Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Latitude by the Beach - This beach bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 2000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 660 for adults and THB 330 for children
  • Airport shuttle service is offered for an extra charge of THB 3500 per vehicle (one-way)

Renovations and closures

The following facilities or services will be unavailable from May 2 2023 to May 31 2023 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 2000.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

InterContinental Pattaya
Sheraton Pattaya Hotel
Pattaya Sheraton
Sheraton Pattaya Resort

Frequently asked questions

Does InterContinental Pattaya Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Pattaya Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at InterContinental Pattaya Resort, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Pattaya Resort, an IHG Hotel?
Yes, there are 3 outdoor pools and a children's pool. One of the pools will be unavailable from May 2 2023 to May 31 2023 (dates subject to change).
Are pets allowed at InterContinental Pattaya Resort, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at InterContinental Pattaya Resort, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by InterContinental Pattaya Resort, an IHG Hotel?
Yes, an airport shuttle is available. The charge is THB 3500 per vehicle one-way.
What are the check-in and check-out times at InterContinental Pattaya Resort, an IHG Hotel?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at InterContinental Pattaya Resort, an IHG Hotel and nearby?
Have fun with activities like parasailing, skydiving, and water skiing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. InterContinental Pattaya Resort, an IHG Hotel also has a private beach and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near InterContinental Pattaya Resort, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Thai cuisine, and garden views.
Does InterContinental Pattaya Resort, an IHG Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around InterContinental Pattaya Resort, an IHG Hotel like?
InterContinental Pattaya Resort, an IHG Hotel is a short 18-minute walk from Pattaya Pier and 6 minutes' walk from Pattaya Exhibition and Convention Hall.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

This place is great, but it’s little bit far from the city
Hai S, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

neil, 3-night trip
Verified Expedia guest review

4/10 Fair

One member of our party got severe food poisoning from the hotel. There was nowhere else we ate as we went to Pattaya to lie by the pool and ocean. It came from their shrimp! We were told nobody else was ill however when our pills were dropped off from the pharmacy lots of other bags were with ours. I was told at the club lounge that the weekend prior many people had food poisoning but only my daughter this time! It was so severe it caused 14 vomits in 24 hours and 3 days of pretty bad illness and abdominal pain. We were even charged then$100 US for the dinner that caused the food poisoning which I thought was the icing on the cake ! The manager was going to get back to us but that did not happen. This resort is not for anyone with any mobility problems but is very pretty built on a hill and the suites are very nice with large soaker tubs etc Lastly, it turns out Pattaya is the sin city of Asia and is packed full of street ladies and old men with young girls so we will not be returning!
Verified Expedia guest review

8/10 Very good

MUN SOO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything at the hotel was fantastic. Staffs are helpful and friendly. Shower water pressure isn't sufficient and water flows rather slowly.
Alex, 3-night family trip
Verified Expedia guest review

4/10 Fair

Falling apart and outdated Hotel, service is unstable and staff training is way behind standards but food is delicious.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Paul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view is spectacular and the property is very quiet. So the sound of nature is very pronounced. Greenery is everywhere. The staff are excellent. It is truly memorable experience.
Verified Expedia guest review

10/10 Exceptional

Mery, 2-night trip
Verified Expedia guest review