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The Star Residences Gold Coast

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Aerial view
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of The Star Residences Gold Coast

The Star Residences Gold Coast

3.5 star property
3.5-star aparthotel in Gold Coast with 8 restaurants and 6 bars/lounges

8.8/10 Fabulous

71 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
5 The Darling, Broadbeach, QLD, 4218

Room options

About this area

What's nearby

  • In Broadbeach
  • The Star Gold Coast - 1 min drive
  • Cavill Avenue - 11 min drive
  • Wet'n'Wild Gold Coast - 32 min drive
  • Warner Bros. Movie World - 28 min drive
  • Kirra Beach - 37 min drive

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 28 min drive
  • Broadbeach South Light Rail Station - 7 min walk
  • Florida Gardens station - 22 min walk

Restaurants

  • The Cardamom Pod - 4 min walk
  • Gemelli Italian - 4 min walk
  • Hideaway Kitchen & Bar - 4 min walk
  • Mamasan Kitchen Bar - 5 min walk
  • No Name Lane - 5 min walk

About this property

The Star Residences Gold Coast

Enjoy your visit to Gold Coast with a stay at The Star Residences Gold Coast. Guests can be pampered with deep-tissue massages at the spa, and Harvest, one of 8 restaurants, serves breakfast, lunch, and dinner. There are 6 bars/lounges and an outdoor pool, and apartments get the details right with premium bedding and designer toiletries. The property is just a short walk to public transportation: Broadbeach South Light Rail Station is 7 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Hot stone massages
  • Deep-tissue massages
  • Sports massage
  • Swedish massages

Internet

  • Free WiFi

Parking and transportation

  • Uncovered extended parking on site (AUD 35 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Restaurants on site

  • Harvest
  • Nineteen at The Star
  • Kiyomi
  • M&G Cafe & Bar
  • Cucina Vivo

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Oven
  • Cookware/dishes/utensils
  • Toaster
  • Kitchen island
  • Freezer

Dining

  • Buffet breakfast available for a fee daily: AUD 34.90 for adults and AUD 19.90 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Towels provided
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Designer toiletries
  • Soap

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with premium channels
  • Netflix
  • Streaming services

Outdoor areas

  • Picnic area
  • Outdoor entertainment area

Laundry

  • All-in-one washer and dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Safe
  • Local maps
  • Iron/ironing board
  • Blackout drapes/curtains
  • Restaurant dining guide
  • Local meal delivery service
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Casino nearby

Safety features

  • Smoke detector

General

  • 100 rooms
  • Built in 2022

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Azure Spa & Fitness. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Harvest - This buffet restaurant serves breakfast, lunch, and dinner.
Nineteen at The Star - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Kiyomi - This sushi bar serves dinner only. Open daily.
M&G Cafe & Bar - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Cucina Vivo - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 34.90 for adults and AUD 19.90 for children (approximately)

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Uncovered extended parking costs AUD 35 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

The Star Residences Gold Coast Aparthotel
The Star Residences Gold Coast Broadbeach
The Star Residences Gold Coast Aparthotel Broadbeach

Frequently asked questions

Does The Star Residences Gold Coast offer free cancellation for a full refund?
Yes, The Star Residences Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Star Residences Gold Coast?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at The Star Residences Gold Coast on 29 January 2023 start from ₹14,629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Star Residences Gold Coast?
This property confirms that guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Star Residences Gold Coast?
Yes, there's an outdoor pool.
Are pets allowed at The Star Residences Gold Coast?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Star Residences Gold Coast?
Yes. Extended parking costs AUD 35 per day. Parking spots may be limited.
What are the check-in and check-out times at The Star Residences Gold Coast?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at The Star Residences Gold Coast and nearby?
The Star Residences Gold Coast has 6 bars, a spa, and an outdoor pool, as well as a fitness center and a picnic area.
Are there restaurants at or near The Star Residences Gold Coast?
Yes, there are 8 onsite restaurants. Nearby restaurants include The Cardamom Pod (4-min walk), Gemelli Italian (4-min walk), and Hideaway Kitchen & Bar (4-min walk).
Does The Star Residences Gold Coast have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around The Star Residences Gold Coast like?
The Star Residences Gold Coast is a short 7-minute walk from Broadbeach South Light Rail Station and 8 minutes' walk from Pacific Fair Shopping Centre.

Reviews

8.8

Fabulous

9.6/10

Cleanliness

9.0/10

Amenities

9.5/10

Property conditions & facilities

Reviews

6/10 Good

Overpriced and under serviced.
Bedroom had 4 brown stains on the carpet (looks like animal faeces). I contacted reception to complain and was advised housekeeping would investigate. To my disgust and dismay, no-one attempted to remove the stains for the duration of my 7 night stay. I also advised reception of the filthy balcony glass and windows. I was advised that contractors are responsible. I suggest you hire new contractors as it looks like the balcony outer glass has never been cleaned. The 4 lifts are too slow and more often than not, full to capacity for 53 levels/300 residences. Many times we had to wait for 4 lifts or more full of guests or housekeeping staff with their tools of trade. This made us late for dinner bookings twice and it took 30 minutes for an available lift to check out with a porters trolley. Shared areas such as the BBQ and pools were not cleaned regularly. Only one BBQ station in service for our entire stay and the grill was not cleaned. Nor was there hot water to wash, only the cold water was connected. Either leave cleaning tools for residents/guests to clean after themselves or set up a regular cleaning roster with staff. Pools had discarded drinks everywhere. Bar staff need to do a regular glass run. Mirrors in the lifts had fingerprints all over and tiles were wet from pools. Come on The Star - you can do better! You advised on multiple occasions that you manage but do not own The Star Residences. Management and external contractors requires a major review.
Tara, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Colm, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very good first impression of the hotel being brand new, gorgeous views from the apartment and from the recreational areas. The apartment was very well equipped and had everything you’d need for a short stay.
Juliana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sheree, 2-night trip
Verified Hotels.com guest review

6/10 Good

mayumi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cleanliness & good location
Philip, 3-night romance trip
Verified Wotif guest review

2/10 Poor

The worst place to stay in the Gold Coast if you would like to relax. The music is loud and 24/7. Feels like you are at schoolies. Property is clean and modern. No food options if you have diet requirements. Never again!
Valeria, 2-night romance trip
Verified Wotif guest review