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Hivernage Hotel And Spa

Photo gallery for Hivernage Hotel And Spa

Front of property
Outdoor pool
Outdoor pool
Superior Double Room | Minibar, in-room safe, laptop workspace, blackout drapes
Superior Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Hivernage Hotel And Spa

VIP Access

Hivernage Hotel And Spa

5-star property
Luxury hotel with spa, near Jemaa el-Fnaa

8.2/10 Very good

674 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is ₹11,598
Price available on 30/01/2023
Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

Room options

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 17 min walk
  • Majorelle Gardens - 8 min drive

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 30 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Extrablatt - 3 min walk
  • Epicurien Marrakech - 4 min walk
  • Amatto - 6 min walk
  • Lotus Club Marrakech - 6 min walk
  • Katsura - 14 min walk

About this property

Hivernage Hotel And Spa

Hivernage Hotel And Spa is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours) for MAD 300 per vehicle one-way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • 3 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 28.60 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech
Hivernage Hotel Spa
Hivernage Hotel And Spa Hotel
Hivernage Hotel And Spa Marrakech
Hivernage Hotel And Spa Hotel Marrakech

Frequently asked questions

Does Hivernage Hotel And Spa offer free cancellation for a full refund?
Yes, Hivernage Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hivernage Hotel And Spa?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Hivernage Hotel And Spa on 30 January 2023 start from ₹11,598, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hivernage Hotel And Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hivernage Hotel And Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hivernage Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hivernage Hotel And Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hivernage Hotel And Spa?
Yes, an airport shuttle is available. The charge is MAD 300 per vehicle one-way.
What are the check-in and check-out times at Hivernage Hotel And Spa?
You can check in from 2 PM - 11 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hivernage Hotel And Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (3-min walk) and Le Grand Casino de la Mamounia (12-min drive) are both nearby.
What is there to do at Hivernage Hotel And Spa and nearby?
Onsite recreation at Hivernage Hotel And Spa includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hivernage Hotel And Spa also has 2 bars and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Hivernage Hotel And Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Extrablatt (3-min walk), Epicurien Marrakech (4-min walk), and Amatto (6-min walk).
What's the area around Hivernage Hotel And Spa like?
Hivernage Hotel And Spa is in Hivernage, a short 17-minute walk from Jemaa el-Fnaa and 10 minutes' walk from Avenue Mohamed VI. Travelers say this hotel is in a good location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My week at the Hivernage was excellent
Amazing Staff, great food, great experience. Special thanks to Ali and Badr in the restaurant/bar for outstanding service.
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Overrated
Overrated hotel - I do not understand why this hotel is rated 5 stars, maybe because of the pool and the choice of services - But the quality is definitely more a 3/3.5 stars- the rooms need to be refresh, AC did not worked, No Safe or not working, Fridge not working, very noisy at night with clubs around - Regarding the services, the SPA are very simple, rooftop open but bar is closed so you can go but not even have a coffee, the breakfast choice is very simple and disappointing for a "5 stars" hotel - Globally, a real lack of management in this hotel, regarding the team leadership, maintenance, cleaning, services - The only positive things is his location!
Orr, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing Stay
Absolutely overpriced and overrated! Hotel is definitely not a "5 star". It is more like 3-4 . Very old fashioned rooms. AC in the room did not work (all 3 rooms we had) Good Location but very noisy street facing rooms. Poor breakfast choices and service.
Tal, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Hotel is definitely not a "5 star". It is more like 3.5. Very old fashioned rooms. AC in the room did not work (all 3 rooms we had) Good Location but very noisy street facing rooms. Poor breakfast choices and service. Good location But Absolutely overpriced and overrated hotel.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The service was excellent and is what made it a five star experience!
Maya, 1-night trip
Verified Expedia guest review

8/10 Very good

Good experience in general.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Saif, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location. Nice small hotel. 15 minute walk into square. Most places are walkable here. We had issues with noise in our room as the landing is open through all floors and due to a storage cupboard next to us we could constantly hear thuds. Luckily, we were allocated another room. Streets were noisy at night time too. Bathroom could do with a little refurb.
Karishma, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall great experience
Sidi Adil, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Abdelhafid, 2-night family trip
Verified Hotels.com guest review