8/10 Very good
19 June 2022
Relaxed standards in a wonderful hotel
Solo trip having stayed at the hotel many times pre covid. Fantastic hotel in a great location. Fabulous pools and the whole space is perfect for a holiday. My interaction with all staff was very good. So why not 5 stars.Fridge in room was useless, notbroken but told by staff not designed to make anything cold. I assume to increase drink sales via the hotel. But not to have a working fridge is bonkers.Rooms are now dated so if you want modern I would suggest the radison nearby. My biggest comment though is in relation to customer behaviour. This hotel always provided an upmarket experience but they seem to be now attracting a different audience. Drinking and music by the pool. Certain familiesallowed to dominate the pool environment. Customers wearing vests for dinner. It just wasnt what i had remembered and it did affect my enjoyment of the hotel.
Thomas, 7-night trip
Verified Hotels.com guest review