Hotel La Citadelle Metz-MGallery

Photo gallery for Hotel La Citadelle Metz-MGallery

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Premium bedding, pillowtop beds, minibar, in-room safe
Superior Double or Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe
Deluxe Double or Twin Room, 1 Double or 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Hotel La Citadelle Metz-MGallery

UNESCO Sustainable Travel Pledge

Hotel La Citadelle Metz-MGallery

4.0 star property
4-star hotel with restaurant, near Metz Cathedral

9.0/10 Superb

420 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is ₹7,827
Price available on 23/10/2022
Map
5 Avenue Ney, Metz, Moselle, 57000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
  • Water dispenser
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Metz-Centre – Ancienne Ville

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
  • Woippy Station - 6 min drive
  • Metz North Station - 7 min drive
  • Metz Station - 12 min walk

About this property

Hotel La Citadelle Metz-MGallery

4-star eco-friendly hotel in the heart of Metz-Centre – Ancienne Ville
Take advantage of shopping on site, a library, and dry cleaning/laundry services at Hotel La Citadelle Metz-MGallery. Be sure to enjoy a meal at La Réserve, the onsite restaurant. In addition to a bar and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a computer station
  • Express check-in, books, and an elevator
  • Express check-out, luggage storage, and meeting rooms
  • Guest reviews say great things about the breakfast and location
Room features
All 68 individually furnished rooms offer comforts such as free international calls and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Designer toiletries and hair dryers
  • Plasma TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must provide a valid photo identity card.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1569
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi and wired Internet
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

La Réserve - Onsite restaurant. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

  • Self parking costs EUR 15.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Citadelle Hotel Metz
Citadelle Metz
Citadelle Metz Hotel
Hotel Citadelle Metz
Hotel Metz Citadelle
La Citadelle Metz
Metz Citadelle
Metz Hotel Citadelle
La Citadelle Hotel Metz
Hotel Citadelle Metz M Gallery
Hotel Citadelle M Gallery
Citadelle Metz M Gallery
Citadelle M Gallery
Citadelle Metz Mgallery Metz
Hotel La Citadelle Metz-MGallery Metz
Hotel La Citadelle Metz-MGallery Hotel
Hotel La Citadelle Metz-MGallery Hotel Metz
Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does Hotel La Citadelle Metz-MGallery offer free cancellation for a full refund?
Yes, Hotel La Citadelle Metz-MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel La Citadelle Metz-MGallery?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel La Citadelle Metz-MGallery on 23 October 2022 start from ₹7,827, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel La Citadelle Metz-MGallery?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel La Citadelle Metz-MGallery?
Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel La Citadelle Metz-MGallery?
Yes. Self parking costs EUR 15.00 per night.
What are the check-in and check-out times at Hotel La Citadelle Metz-MGallery?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel La Citadelle Metz-MGallery?
No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) is nearby.
What is there to do at Hotel La Citadelle Metz-MGallery and nearby?
Recommended spots to visit include Metz Cathedral (12-min walk) and Porte des Allemands (0.9 mi), along with Centre Pompidou-Metz (0.9 mi) and Walygator Park (11 mi).
Are there restaurants at or near Hotel La Citadelle Metz-MGallery?
Yes, there's an onsite restaurant, La Réserve. Nearby restaurants include La Taverne (4-min walk), Crêperie Le Saint Malo (6-min walk), and Hôtel des Arts et Métiers (6-min walk).
What's the area around Hotel La Citadelle Metz-MGallery like?
Hotel La Citadelle Metz-MGallery is in Metz-Centre – Ancienne Ville, a short 12-minute walk from Metz Cathedral and 3 minutes' walk from Porte Serpenoise. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

H F P D, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with grumpy staff
Staff were not particularly friendly, although the hotel was nice and would probably return
Bob, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

joel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birgitte Hartmann, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lasse, 1-night trip
Verified Hotels.com guest review