Hotel La Citadelle Metz-MGallery (Metz, France), Metz hotel discounts

See all properties

Save

4-star hotel with restaurant, near Metz Cathedral

Premium bedding, pillow-top beds, minibar, in-room safe

Overview
Rooms
Location
Amenities
Policies

9.0/10 Superb

Property highlights

Pet-friendly

Parking available

Free WiFi

Restaurant

Connecting rooms available

Air conditioning

5 Avenue Ney, Metz, Moselle, 57000

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Babysitting
Meeting rooms
24-hour front desk
Library
Computer station
Front-desk safe
Water dispenser

For families

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Premium TV channels
Daily housekeeping

Room options

Deluxe Double or Twin Room, 1 Double or 2 Twin Beds

35 sq m
Park view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Superior Double or Twin Room, 1 Double or 2 Twin Beds

25 sq m
Park view
Sleeps 3
1 Double Bed OR 2 Twin Beds

About this area

What's nearby

In Metz-Centre – Ancienne Ville
Amneville Zoo - 18 min drive

Getting around

Metz (ETZ-Metz - Nancy - Lorraine) - 29 min drive
Metz North Station - 3 min drive
Ars-sur-Moselle Station - 9 min drive
Metz Station - 12 min walk

Restaurants

Autour du Zinc - 10 min walk
Les Copains d'abord - 7 min walk
Osaka - 7 min walk
La Winstub - 10 min walk
Maison Baci - 12 min walk

About this property

Hotel La Citadelle Metz-MGallery

Located near a train station, Hotel La Citadelle Metz-MGallery is a great choice for a stay in Metz. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

68 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide a valid photo identity card.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*

Pets

Pets allowed*
Service animals welcome
Food and water bowls available

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Onsite self parking (EUR 18.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser

Traveling with children

Children stay free (see details)
Babysitting (surcharge)

What to do

Shopping
Pool table
Golfing nearby

Working away

Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals

Facilities

1 building/tower
Built in 1569
Safe-deposit box at front desk
Library

Accessibility

Wheelchair accessible
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Closed captioned TV
Raised toilet seat
Grab bar near toilet

Room amenities

Be entertained

Plasma television
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

Individually furnished and decorated

Freshen up

Designer toiletries
Hair dryer
Towels

Stay connected

Laptop-friendly workspace
Free newspapers
Free WiFi and wired Internet
Free international and long-distance calls
Electrical adapters/chargers

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide

Special features

Dining

La Réserve - Onsite restaurant. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for EUR 15.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Parking

Self parking costs EUR 18.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Citadelle Hotel Metz

Citadelle Metz

Citadelle Metz Hotel

Hotel Citadelle Metz

Hotel Metz Citadelle

La Citadelle Metz

Metz Citadelle

Metz Hotel Citadelle

La Citadelle Hotel Metz

Hotel Citadelle Metz M Gallery

Hotel Citadelle M Gallery

Citadelle Metz M Gallery

Citadelle M Gallery

Citadelle Metz Mgallery Metz

Hotel La Citadelle Metz-MGallery Metz

Hotel La Citadelle Metz-MGallery Hotel

Hotel La Citadelle Metz-MGallery Hotel Metz

Hôtel La Citadelle Metz MGallery By Sofitel

Frequently asked questions

Does Hotel La Citadelle Metz-MGallery offer free cancellation for a full refund?

Yes, Hotel La Citadelle Metz-MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel La Citadelle Metz-MGallery?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel La Citadelle Metz-MGallery?

Yes, pets are welcome. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel La Citadelle Metz-MGallery?

Yes. Self parking costs EUR 18.00 per night.

What are the check-in and check-out times at Hotel La Citadelle Metz-MGallery?

You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel La Citadelle Metz-MGallery?

No, this hotel doesn't have a casino, but Casino Municipal (17-min drive) and Seven Casino Amnéville (17-min drive) are both nearby.

What is there to do at Hotel La Citadelle Metz-MGallery and nearby?

Recommended spots to visit include Metz Cathedral (12-min walk) and Centre Pompidou-Metz (0.9 mi), along with Porte des Allemands (1 mi) and Walygator Park (11 mi).

Are there restaurants at or near Hotel La Citadelle Metz-MGallery?

Yes, there's an onsite restaurant, La Réserve.

What's the area around Hotel La Citadelle Metz-MGallery like?

Hotel La Citadelle Metz-MGallery is in Metz-Centre – Ancienne Ville, a short 3-minute walk from Place de la Republique and 12 minutes' walk from Metz Christmas Market.

9.0

Superb

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness