Volcano Lodge Hotel & Thermal Experience

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Primary image
Outdoor spa tub
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Volcano Lodge Hotel & Thermal Experience

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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Mountain lodge with 4 outdoor pools, near Ecotermales Fortuna

9.2/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is ₹148
Price available on 01/09/2022
Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 4 outdoor pools
  • Hot springs
  • Sauna
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Arenal Volcano National Park - 5 min drive
  • La Fortuna Waterfall - 12 min drive
  • Lake Arenal - 16 min drive
  • Arenal Volcano - 14 min drive

Getting around

  • La Fortuna (FON-Arenal) - 11 min drive
  • Juan Santamaria Intl. Airport (SJO) - 131 min drive
  • Airport shuttle (surcharge)

About this property

Volcano Lodge Hotel & Thermal Experience

Volcano Lodge Hotel & Thermal Experience puts you within a 10-minute drive of Arenal Volcano National Park and features an airport shuttle. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Restaurante Sura, which serves breakfast, lunch, and dinner. Other highlights at this upscale lodge include 2 bars/lounges, a poolside bar, and a sauna. The family-friendly amenities and breakfast get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 4 outdoor pools
  • Sauna

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Hot springs access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Leyna, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Plein de Aire
TS Bonnie interrupted our visit but the thermal pools were refreshing after driving. The breakfast feast the best yet in CR!
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Place and Great Service
The property is beautiful, the staff is super friendly and the restaurant is delicious! We had a room with a private thermomineral pool (hot tub) which was worth the extra money. We really enjoyed our stay but it was not a super quiet place. There were lots of families and the property is very family friendly. I plan to return with my young son in the future but would probably not recommend for a romantic vacation. Manrique at the front desk was excellent. He helped us to book excursions, spa treatments and was overall helpful and friendly.
Alexis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maciej, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jee-Young, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful
Room was absolutely wonderful. Patio with relaxing seating and the personal thermal. Views were amazing and the hotel scene was colorful with lots of greenery. Staff were super sweet and all the accommodations on site were amazing. I will definitely come back.
dianne, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Petter, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff
We had a great stay. The staff were very attentive and they went above and beyond providing great service.
1-night business trip
Verified Hotels.com guest review

6/10 Good

M A, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Relaxing end to the trip
Hotel was exactly as described. Great family friendly place with a couple jungle gyms for the kids right by the pool and restaurant. Multiple pools of different temperatures to choose from. Food was pretty good as well. Room was quite basic as I read in multiple reviews, but that was fine. Beautiful view of the volcano from much of the property including from our patio. Patio jacuzzi would have been amazing except it was just too darn hot. Not even safe for a child to go in. But we still sat in the rain with our legs in the jacuzzi while our son napped, so it was relaxing. Close to La Fortuna and other Arenal activities. We went to Tabacon Hot Springs for half day including lunch which was fantastic.
Angela, 2-night family trip
Verified Hotels.com guest review