Four Seasons Hotel Silicon Valley at East Palo Alto

Photo gallery for Four Seasons Hotel Silicon Valley at East Palo Alto

Primary image
Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Four Seasons Hotel Silicon Valley at East Palo Alto

Four Seasons Hotel Silicon Valley at East Palo Alto

5.0 star property
Luxury hotel in Palo Alto with 2 restaurants and 2 bars/lounges

9.3/10 Superb

494 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2050 University Ave, Palo Alto, CA, 94303
Main amenities
  • 200 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Health club
  • Steam room
  • Valet parking
For families
  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Stanford University - 41 min walk
  • Stanford Shopping Center - 44 min walk
  • Palo Alto Art Center - 3 min drive
  • Palo Alto Junior Museum and Zoo - 4 min drive
  • Stanford Theatre - 4 min drive
  • Facebook Campus - 5 min drive
  • Rodin Sculpture Garden - 7 min drive
  • Baylands Nature Preserve - 5 min drive
  • Stanford Stadium - 10 min drive
  • Hoover Tower - 8 min drive
  • Lucile Salter Packard Children's Hospital at Stanford - 8 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 17 min drive
  • San Francisco Intl. Airport (SFO) - 22 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive
  • California Ave Station - 6 min drive
  • San Antonio Station - 7 min drive
  • Menlo Park Station - 7 min drive
  • Free area shuttle
  • Free train station pick-up
Map

About this property

Four Seasons Hotel Silicon Valley at East Palo Alto

Four Seasons Hotel Silicon Valley at East Palo Alto puts you within a 10-minute drive of Stanford University and Googleplex. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Quattro, one of 2 restaurants, serves breakfast, lunch, and dinner. 2 bars/lounges and an outdoor pool are other highlights at this luxurious hotel, and rooms offer up nice touches like deep soaking tubs, iPod docks, and pillowtop beds with Egyptian cotton sheets. Fellow travelers like the helpful staff and bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 110 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 12.00 per night)
  • Onsite valet parking (USD 24.00 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Free train station pick-up

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free local shuttle
  • Childcare (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (7000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch plasma TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Quattro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
[esc] - This café specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 35 per stay
  • Babysitting/childcare is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 12.00 per night
  • Valet parking costs USD 24.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons Hotel Silicon Valley East Palo Alto
Four Seasons East Palo Alto
Four Seasons Silicon Valley East Palo Alto
East Palo Alto Four Seasons
Four Seasons Hotel Silicon Valley at East Palo Alto Hotel
Four Seasons Hotel Silicon Valley at East Palo Alto Palo Alto

Frequently asked questions

Overall score and ratings

9.3

Superb

9.7/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness
Write a review

10/10 Exceptional

Best of everything
Really Great service! High quality everything Amazing restaurant Easy parking Would definitely stay here again
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful upgrade
Easy check-in and check-out. Wonderful upgrade to suite 1002 with panoramic floor to ceiling windows at the end of hallway. Welcomed our miniature dachshund with a cozy bed, food & water bowls, and a homemade peanut butter biscuit. Lovely service start to finish. It was quiet during our stay which we appreciated.
Four Seasons Silicon Valley entrance.
Enjoying view from suite 1002.
Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay. The staffs and the breakfast and the room are all great! We love this Four seasons!
Jun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My husband and I took our toddler here for our wedding anniversary. Wonderful service- everyone was extremely accommodating. Only thing I would change is that we stayed in the presidential and they don’t seem to be updating their nespresso cups within the room daily because they were all decaf. But the room itself was wonderful
Katie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

As always the staff at the four seasons was lovely. Above and beyond — I made some off hand comments and they immediately corrected the issue. This is clearly a business hotel that has suffered bc of covid so the rooms were not as up to date as I’m used to with 4 seasons, but clean and very comfortable. Only other nit is that the downstairs cafe didn’t have any gluten free options for food. Maybe that’s a Northern California problem but I’m used to having a variety of food we can eat.
1-night family trip
Verified Expedia guest review

4/10 Fair

Room had an odd smell - either mildew or cleaning supplies. No coffee machine maker in room. Limited menus. Not so great given high price.
2-night business trip
Verified Expedia guest review

2/10 Poor

No smoke detector, bathroom door would not open
There was NO smoke detector in the room as it had been removed. The bathroom door would not budge. It was a sliding version that had fallen off the track. Notifying the front desk they simply said “okay, thanks for letting us know...”. Not exactly what I’d expect for Four Seasons service, quality and especially safety.
Randall, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel and the customer service was as usual amazing but what made it even better is the outstanding staff including Thomas at the front desk.
Giuseppe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing but Exceptional!
I unexpectedly needed to stay over night in Palo Alto. I came across a great rate for the four seasons and booked for the night. They were very Covid conscious which I really appreciate. The hotel and room were very clean, comfortable and safe. Customer service was beyond superior and a soak in their dream tub ended the night much better than I had hoped!
Rebecca, 1-night trip
Verified Hotels.com guest review