San Agustin Urubamba & Spa

Photo gallery for San Agustin Urubamba & Spa

Primary image
Seasonal outdoor pool, open 7:00 AM to 4:30 PM, pool umbrellas
Seasonal outdoor pool, open 7:00 AM to 4:30 PM, pool umbrellas
Seasonal outdoor pool, open 7:00 AM to 4:30 PM, pool umbrellas
In-room safe, free WiFi, bed sheets

Overview of San Agustin Urubamba & Spa

San Agustin Urubamba & Spa

3.0 star property
Mountain hotel in Urubamba with restaurant and bar/lounge

7.8/10 Good

77 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Bathtub
Map
Av. Ferrocarril SN, Urubamba, Cusco, 84
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 95 min drive
  • Ollantaytambo Station - 21 min drive
  • Poroy Station - 37 min drive
  • San Pedro Station - 46 min drive

About this property

San Agustin Urubamba & Spa

Located near a train station, San Agustin Urubamba & Spa is a great choice for a stay in Urubamba. Guests can indulge in massages or mani/pedis, and Naranjachallo serves breakfast, lunch, and dinner. A bar/lounge, a sauna, and a seasonal outdoor pool are other highlights. The breakfast and location get good marks from fellow travelers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from noon - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 5:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Children's games

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Sauna

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Yard

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Naranjachallo - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 4:30 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Also known as

Hotel San Agustín Urubamba
San Agustín Urubamba
Hotel San Agustín
Hotel Spa San Agustín Urubamba
Agustin Urubamba & Urubamba
San Agustin Urubamba & Spa Hotel
San Agustin Urubamba & Spa Urubamba
San Agustin Urubamba & Spa Hotel Urubamba

Frequently asked questions

Overall score and ratings

7.8

Good

8.5/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Great place for a peaceful sleep!
This was the quietest place we stayed in for our entire trip. This place is classy but a little out of the way.
Mireille, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Mireille, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

No good place for rest, 5.30 am Chain saw starts working at few feets from the hotel. Call recepcion , nothing happend, same chain saw. Fire place is a scam.. they dont fire it , if they fire it they put light wood just up for 20 minutes. The pictures at expedia are much much better than the real thing. its a tourist trap!!
Pablo, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice place to stay
Isolda Yolanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Donald, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tania is amazing, she is very nice, warm, and helpful. Thank you for all you help.
Faye, 6-night trip
Verified Expedia guest review