Solace by the Sea

Photo gallery for Solace by the Sea

Primary image
Beach nearby
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Solace by the Sea

Solace by the Sea

3.0 star property
Family-friendly hotel in Ponce with outdoor pool and restaurant

6.6/10 Good

555 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
Map
Highway 2 at km 220.1, Ponce, 00733
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 58 min drive
  • Rafael Hernandez Airport (BQN) - 82 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 90 min drive

About this property

Solace by the Sea

3-star family-friendly hotel by the ocean, rejuvenated in 2017
A terrace, a garden, and a playground are just a few of the amenities provided at Solace by the Sea. The onsite restaurant, Palmares, features local and international cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A 24-hour front desk, a TV in the lobby, and express check-out
  • Concierge services and luggage storage
  • Guest reviews say good things about the convenient parking, helpful staff, and walkable location
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1970
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Palmares - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.0 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Frequently asked questions

Does Solace by the Sea offer free cancellation for a full refund?
Yes, Solace by the Sea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Solace by the Sea?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Solace by the Sea?
Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Solace by the Sea?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 100.0 per stay. Service animals are exempt from fees.
Is parking offered on site at Solace by the Sea?
Yes, there's free self parking.
What are the check-in and check-out times at Solace by the Sea?
You can check in from 3:00 PM - anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Solace by the Sea and nearby?
Solace by the Sea has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Solace by the Sea?
Yes, Palmares offers local and international cuisine. Nearby restaurants include De Jesus (4.3 mi), Con Leche [Coffee Bar & Bistro] (4.7 mi), and Romano's Macaroni Grill (4.8 mi).

Overall score and ratings

6.6

Good

6.9/10

Cleanliness

7.5/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

4/10 Fair

No me agradó la estadía. Aburrido, restaurante el primer día cerrado, cerrado para desayuno, no hubo limpieza, el cuarto me pareció horrible, tuve q alegarlo y me cambiaron a otra habitación. No lo recomiendo.
melisa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasmin, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARIANYELY, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The shower was filthy. The shower flour grout was black with dirt. The queen mattress was overdue to be changed. We would slump into the middle. Not to mention that it was on a full platform. The tv was just there. The restaurant was more a cafeteria with cafeteria food charging prices of a 3.5 star rest. The pool was nice as well as the outside lounge area. It was both worth the $150 rate. It was at best a $70 room. It’s more of a motel than a hotel.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Not wifi inside the rooms Not Cable Not Handicap options Bathroom with fungus Terrible time, never ever
Arianna, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Upgrades
Hotel needs newer tv’s that work and remodeling
Tahirih, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I din't like the first room they gave us have no phone,no hair drier,the tv was not working,no hot water.They gave us another room a little big biger and there was not ironing board in the room.I was a very dissapointed stay its was not where we was expecting about this place.I would not recomend this hotel there are a lot of things they have to fix.
Jose, 3-night romance trip
Verified Expedia guest review

4/10 Fair

No one should stay at this hotel, despite the fact that the very kind manager went out of her way to make things right for us and, after an initial frustration and complaint, staff were very helpful. It's located next to a shuttered amusement park and a technical school teaching welding. No view of the sea or access; no place to go on foot, no food or drinks available on site. Safety is an issue -- locks are old and there is no security. The pictures show that it could be a lovely location, but it has not been maintained and facilities are outdated. I wish we had gone to the Holiday Inn a short distance away.
Ginger, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

great staff
Bradley, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent!!
Aidalis, 5-night family trip
Verified Expedia guest review