Mercure Plaza Biel

Photo gallery for Mercure Plaza Biel

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Mercure Plaza Biel

UNESCO Sustainable Travel Pledge

Mercure Plaza Biel

4.0 star property
Riverfront hotel with 2 bars/lounges, near Lake Biel

8.0/10 Very good

401 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 134
Price available on 29/05/2022
Map
Neumarktstrasse 40, Biel, BE, 2502
Main amenities
  • 100 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • UNESCO Sustainable Property
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Biel
  • Lake Biel - 18 min walk
  • Twannbachschlucht - 17 min drive
  • Chasseral - 49 min drive

Getting around

  • Bern (BRN-Belp) - 48 min drive
  • Biel/Bienne Station - 11 min walk
  • Lyss Station - 11 min drive
  • Sonceboz-Sombeval Station - 13 min drive

About this property

Mercure Plaza Biel

Mercure Plaza Biel puts you 0.9 mi (1.5 km) from Lake Biel. Guests can indulge in spa services, and Restaurant Barrique serves international cuisine. There are 2 bars/lounges and a fitness center, and rooms at this upscale hotel offer flat-screen TVs and minibars. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 19.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Spa services
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Restaurant Barrique - This restaurant specializes in international cuisine.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 1.00 per person, per night
  • Tourism fee: CHF 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 25.00 for adults and CHF 25 for children (approximately)
  • Early check-in can be arranged for an extra charge of CHF 30.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 30.00 (subject to availability)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CHF 19.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

JACKIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lake and centre nearby good location
Xin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property and helpful staff all around
1-night trip
Verified Expedia guest review

10/10 Exceptional

Vakur, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

quality and value
all good, nice hotel
Malcolm, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not a 4 Stars
The Hotel has no room service. The cleaning lady entered in my room without knocking. The restaurant does not open every day. The breakfast is not on self-service mode. They tried to charge parking fees on me. I had no car. They tried to make me pay the entire fee twice (check-in and check-out) and it was already paid. Quality of the air inside the room is horrible, creating lot of caugh. It is definitely not a 4 stars.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Room service claimed it was 24 hrs and it was not. The food was also a tv dinner that was warmed in the microwave for 8 mins i know because it said it on the box. Tv dinner was 15 dollars . Also they cut all current/light at 12am the first night I was there. Breakfast was below aaverage. Besides this staff was really nice.
Natalie, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Michael, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Late checkout..
The stay was really nice and the room at the Hotel was very comfortable, and the fact the we could checkout around 14:00pm was a life saver! So the overall stay was excellent.
1-night romance trip
Verified Hotels.com guest review