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AC Hotel by Marriott Innsbruck

Photo gallery for AC Hotel by Marriott Innsbruck

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 19 per person)
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Reception

Overview of AC Hotel by Marriott Innsbruck

AC Hotel by Marriott Innsbruck

4.0 star property
Innsbruck City Centre ski hotel with spa and casino
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
Map
Salurner Strasse 15, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Self parking
  • In-room childcare
  • Business center
For families
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Innsbruck City Centre

Getting around

  • Kranebitten Airport (INN) - 11 min drive
  • Innsbruck Central Station - 4 min walk
  • Innsbruck (IOB-Innsbruck Central Train Station) - 6 min walk
  • Innsbruck West Station - 13 min walk
  • Free ski shuttle

Restaurants

  • Breakfast Club - 3 min walk
  • Wettercafe - 2 min walk
  • Kater Noster Cafe & Bar - 1 min walk
  • Pizzeria Crocodiles - 3 min walk
  • Cube 8 - 3 min walk
Map

About this property

AC Hotel by Marriott Innsbruck

AC Hotel by Marriott Innsbruck features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at AC Kitchen, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include a casino, a bar/lounge, and a sauna. Skiers will appreciate access to ski storage. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, French, German, Italian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 22.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Free ski shuttle
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • Casino
  • Full-service spa
  • Casino gaming table
  • 84 casino slot machines
  • Casino VIP room
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

AC Kitchen - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • WiFi is available in guestrooms for EUR 3.00 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.50 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Parking

  • Self parking costs EUR 22.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Innsbruck
AC Hotel Marriott Innsbruck
Innsbruck Hilton
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hilton Innsbruck Hotel
AC Marriott Innsbruck
Ac By Marriott Innsbruck
AC Hotel by Marriott Innsbruck Hotel
AC Hotel by Marriott Innsbruck Innsbruck
AC Hotel by Marriott Innsbruck Hotel Innsbruck

Frequently asked questions

Does AC Hotel by Marriott Innsbruck offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Innsbruck does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Innsbruck?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at AC Hotel by Marriott Innsbruck?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at AC Hotel by Marriott Innsbruck?
Yes. Self parking costs EUR 22.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at AC Hotel by Marriott Innsbruck?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at AC Hotel by Marriott Innsbruck?
Yes, the 1076 square-foot casino features 84 slot machines and 1 gaming table.
What is there to do at AC Hotel by Marriott Innsbruck and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a 24-hour fitness center. AC Hotel by Marriott Innsbruck also has a sauna.
Are there restaurants at or near AC Hotel by Marriott Innsbruck?
Yes, AC Kitchen offers Mediterranean cuisine.
What's the area around AC Hotel by Marriott Innsbruck like?
AC Hotel by Marriott Innsbruck is in Innsbruck City Centre, a short 4-minute walk from Innsbruck Central Station and 9 minutes' walk from Innsbruck City Tower. Travelers say the area is very central, and great for skiing.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

John, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Innsbruck break
The room was lovely and comfortable, we had a problem with a charge but when it was brought to the attention of the reception staff, Vanessa was helpful and very efficient and sorted it out for us.
Vanessa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel, useless reception staff
The hotel itself is perfect, very comfortable, clean, modern and in a great location. We also had incredible views of the mountains around the city. Unfortunately the reception staff were less than helpful. When we checked in we were asked if we were members of the Marriott Bonvoy scheme, which we said we are not having not stayed in one before. The receptionist, Paul failed to mention at that time that we would have to register as members and ensure that the membership is connected to our room booking in order for us to be able to use the free Wi-Fi at the hotel. This meant that we had several attempts to try and use it and twice phoned the front desk from our room to ask for help to get the free internet access which came with the room. We eventually went down to reception and spoke to a different member of staff who said we needed to register as members of Marriott Bonvoy to access the Wi-Fi. Supposedly this is a policy of the Marriott chain so be warned if you’re not a member before you make your booking! Furthermore, on our last morning at the hotel we asked if our checkout could be pushed back by one hour from 12pm until 1pm. We arrived back at the hotel at 12:15pm only to find our room keys had been deactivated. The reception staff were not particularly helpful in supplying substitute keys and got the room number confused which wasted time and led to us having to rush to the airport after we finally got back in to our room to get our things.
Danielle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great home away from home!
It was close to the train station and close to the center of town, so we could walk everywhere and felt very safe. The food was great and the service couldn't be better. It was pricey but worth it. I would recommend it!
Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing views from the AC Hotel
Paul was an amazing host, He helped us to get the best room with amazing view of the Alps. Also, he was very quick to respond to any queries or requests. Thank you, we had an amazing experience.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Generally good but improvements are needed
Overall the experience is good with a few minor hiccups: 1) the receptionist didn't do a good job a) didn't inform us that we were eligible for a free "Innsbruck welcome card" with our >=2 nights stay until we discovered it on the last day of our trip b) didn't explain how wifi works, when we tried to connect to wifi it didn't work, a further call to the reception confirmed that only "members" can enjoy free wifi and we should have been told that when we check-in 2) Missed one day of room cleaning 3) Standard room doesn't deserve complimentary water The good things are: - Nice restaurant staff - Convenient location
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip with friends
Verified Hotels.com guest review