Guests
All properties in West Bromwich, England, United Kingdom

Mercure Birmingham West Hotel

Suburban hotel with indoor pool, near The Hawthorns

  • Free WiFi and free parking
From
Rs5,081

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Privilege, Room, 1 King Bed - Guest Room
  • Privilege, Room, 1 King Bed - Guest Room
  • Privilege, Room, 1 King Bed - Bathroom
  • Superior Room - Bathroom
  • Privilege, Room, 1 King Bed - Guest Room
Privilege, Room, 1 King Bed - Guest Room. Image 1 of 34.
1 / 34Privilege, Room, 1 King Bed - Guest Room
Birmingham Road M5 Jct 1, West Bromwich, B70 6TU, England, United Kingdom
7.2.Good.
  • Booked very last minute after a meal in West Bromwich, lovely hotel and very clean! Bar…

    Oct 16, 2021

  • Breakfast monday was boring and the selection wasn't very big - the staff was none…

    Oct 10, 2021

See all 83 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 168 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Terrace

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Heart of West Bromwich
  • The Hawthorns - 29 min walk
  • Arena Birmingham - 4.6 mi / 7.5 km
  • Birmingham Cathedral - 4.7 mi / 7.5 km
  • Birmingham Botanical Gardens - 4.7 mi / 7.6 km
  • Victoria Square - 4.8 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed (Compact)
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Privilege, Room, 1 King Bed
  • Classic Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Classic Double Room, 1 Double Bed
  • Standard Room, 3 Twin Beds

What’s around

Landmarks

  • Heart of West Bromwich
  • The Hawthorns - 29 min walk
  • Arena Birmingham - 4.6 mi / 7.5 km
  • Birmingham Cathedral - 4.7 mi / 7.5 km
  • Birmingham Botanical Gardens - 4.7 mi / 7.6 km
  • Victoria Square - 4.8 mi / 7.8 km
  • International Convention Centre (ICC) - 5.2 mi / 8.3 km
  • The Alexandra - 5.9 mi / 9.4 km
  • Black Country Museum - 5.9 mi / 9.5 km
  • Bullring Shopping Centre - 6.3 mi / 10.2 km
  • Cadbury World - 7.5 mi / 12 km

Getting around

  • Birmingham Airport (BHX) - 23 min drive
  • Coventry (CVT) - 36 min drive
  • The Hawthorns Station - 20 min walk
  • Smethwick Galton Bridge Station - 21 min walk
  • Smethwick Rolfe Street Station - 3 min drive
map
See on map
Birmingham Road M5 Jct 1, West Bromwich, B70 6TU, England, United Kingdom

At a glance

Hotel size

  • This hotel has 168 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1916
  • Conference space size (meters) - 178
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1975
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 21-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

RBG Grill - Overlooking the garden, this steakhouse specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 13.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted.

Also known as

  • Park Inn Radisson Birmingham West M5 J1
  • The Birmingham West Hotel by AccorHotels Hotel West Bromwich
  • Hotel AccorHotels Now Open
  • AccorHotels Now Open
  • Park Inn by Radisson Birmingham West M5 J1
  • The West Bromwich Hotel Spa by AccorHotels (Now Open)
  • Park Inn Radisson Birmingham West M5 J1 Hotel
  • Mercure Birmingham West
  • Mercure Birmingham West Hotel Hotel
  • The Birmingham West Hotel by AccorHotels
  • Mercure Birmingham West Hotel West Bromwich
  • Mercure Birmingham West Hotel Hotel West Bromwich
  • Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
  • Park Inn Radisson Birmingham West M5 J1 West Bromwich
  • West Bromwich Hotel AccorHotels Now Open
  • West Bromwich AccorHotels Now Open
  • The Birmingham West Hotel by AccorHotels Hotel
  • The Birmingham West Hotel by AccorHotels West Bromwich
  • Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Birmingham West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, RBG Grill offers international cuisine and garden views. Nearby restaurants include The Vine (8-min walk), The Sportsman Club (9-min walk), and Red Leaf World Buffet (10-min walk).
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Mercure Birmingham West Hotel also has an indoor pool.
7.2.Good.
  • 4.0.Fair

    Could be better

    The condition of the room was fine. The temperature of the room was cold with a faulty control unit that did not alter from cold the whole time. Reception said they would send a heater to our room for us but that never arrived. The breakfast was good, the parking was good too.

    2 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Poor experience

    After i finally managed to locate the hotel, at reception (approx 6pm) i was told they werent sure my room was cleaned and ready and was told to wait!! There was chaos in reception with others turning and no booking confirmed and others who had checked in but key card not working. Eventually given key to room. TV remote didny work amd no kettle so had to go back to reception! No apology. Room was very hot at night even with window open. Then woken up by sounds of washing machines under neath my room. Dont think i will be back there again. Not impressed

    Pete, 1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Things must have

    There was no kettle No fridge No hangers in the room

    Tariq, 1 night trip with friends, Sep 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Felt unsafe

    The hotel felt unsafe as a woman travelling alone. There were security guards sat on every floor and from what I could gather there was an influx of refugees being catered for there. This is not an issue however the large presence of males drinking and being noisy.in the corridors made me uneasy.

    Lorna, 1 night business trip, Sep 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Different room than I booked

    Very disappointed, we booked a twin room, but we were told that there was only double rooms available, so had to share a bed with someone, this was a very awkward situation, our room wasn’t cleaned during our two night stay, no tea or coffee was replaced and no clean towels were supplied

    David, 2 night trip with friends, Sep 17, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Cold shower

    Arrived on Friday 10th September, disappointed with our stay as we had a cold shower on saturday 11th was told this would be fixed by maintenence but not done so and again I had a cold shower on sunday morning. Spoke to the manager on duty who gave us temporary room for a warm shower for one of us who had to got ready yet and full refund for our stay.

    Amrit, 2 night family trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    AMAZING STAFFS

    Amazing hotel with excellent staffs, Yvonne was very friendly and pleasant to speak to, she gave us a fantastic welcoming checking in. Also the chap in the morning whilst checking out was very sincere in asking our opinion of our stay. Overall AMAZING

    1 night family trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Holiday stay

    It was a very lovely stay but there were minor inconveniences such as the card needed activating every time I was entering the room…I had to go down from room 350 to reception each time so it was causing me inconvenience….secondly the tv network seemed to be down and I wasn’t able to watch tv during my 4 nights and 5 days . Apart from that the stay was lovely.

    Shajneen, 4 night trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were friendly and welcoming. Sadly one side of my bedroom floor was wet it felt like whoever was in the room before be dropped a glass of water it felt damp and smelt a little when ive entered the room every time. Apart from that It was a good stay

    Momtaj, 4 night trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Overall good

    Was advised early check in should be possible. No rooms were ready which couldn’t be avoided. Had housekeeping enter our room 2 times after we had checked in. No knocking just walked in once in the morning 2 hours before check out time and once just after we had checked in. Not sure why they would need to enter at these times and why nobody knocked. Incredibly difficult to get through via phone. Hotel was clean and nice inside. Free parking was also very convenient.

    1 night trip, Aug 21, 2021

    Verified Hotels.com guest review

See all 83 reviews