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Hotel Casa Cenote

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Property map
Private beach, white sand
Outdoor pool
Superior Studio Suite | Terrace/patio
Superior Studio Suite | Terrace/patio

Overview of Hotel Casa Cenote

Hotel Casa Cenote

3.5 star property
Beachfront hotel in Tulum with outdoor pool and restaurant

0 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Spa
Fraccionamiento Tankah Caribe 32, Tulum, QROO, 77780
Main amenities
  • Airport shuttle
  • Bike rental
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Daily housekeeping
  • Free beach club on site
  • Garden
  • Limited hour front desk
  • On a private beach
  • Outdoor pool
  • Restaurant and bar/lounge
  • Spa services
For families
  • Daily housekeeping
  • Free self parking
  • Garden
  • Outdoor swimming pools

Room options

About this area

What's nearby

  • In a regional park
  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 19 min drive
  • Xel-Há Park - 10 min drive
  • Gran Cenote - 19 min drive
  • Tulum Beach - 27 min drive
  • Playa Paraiso - 29 min drive
  • Akumal Beach - 18 min drive
  • Half Moon Bay - 23 min drive
  • Sian Ka'an Biosphere Reserve - 44 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 90 min drive
  • Airport shuttle (surcharge)


  • Mulut Jach Ki - 8 min drive
  • Starbucks - 8 min drive
  • Chula Vista - 10 min drive
  • El Crucero - 8 min drive
  • La Cocina del Pueblo - 10 min drive

About this property

Hotel Casa Cenote

Hotel Casa Cenote is a great choice for your beach stay in Tulum. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy, and the outdoor pool provides a splash of fun. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Also, this hotel is 5.9 mi (9.4 km) from Tulum Mayan Ruins and 6.2 mi (9.9 km) from Xel-Há Park.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms


  • Check-in time from noon - 8:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 11:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed


  • Free WiFi in public areas


  • Free secured, uncovered onsite self parking


  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • On a private beach
  • Free beach club
  • Ecotours nearby
  • Ziplining nearby


  • Bicycle rentals
  • Front desk (limited hours)


  • An outdoor pool
  • Garden
  • Spa services


  • Spanish

Room amenities

Home comfort

  • Window screens

What to enjoy

  • Balcony
  • In-room massage


  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe
  • Local maps

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: USD 300 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way, maximum occupancy 4)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert).


<p>This property does not have elevators. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Casa Cenote Hotel
Hotel Casa Cenote Tulum
Hotel Casa Cenote Hotel Tulum

Frequently asked questions

Does Hotel Casa Cenote offer free cancellation for a full refund?
Yes, Hotel Casa Cenote does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Cenote?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casa Cenote?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casa Cenote?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Cenote?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casa Cenote?
Yes, an airport shuttle is available. The charge is USD 180 per vehicle one-way.
What are the check-in and check-out times at Hotel Casa Cenote?
You can check in from noon - 8:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Casa Cenote and nearby?
Have fun during the warmer months with activities nearby such as ziplining. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Hotel Casa Cenote also has a garden.
Are there restaurants at or near Hotel Casa Cenote?
Yes, there's an onsite restaurant.
Does Hotel Casa Cenote have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Casa Cenote like?
Hotel Casa Cenote is located a short 11-minute walk from Tulum National Park.



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