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Hotel Casa Cenote
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Overview of Hotel Casa Cenote
Hotel Casa Cenote
Beachfront hotel in Tulum with outdoor pool and restaurant
0 verified Hotels.com guest reviews
Property highlights
- Free breakfast
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Spa
Fraccionamiento Tankah Caribe 32, Tulum, QROO, 77780
Main amenities
- Airport shuttle
- Bike rental
- Coffee shop/cafe
- Coffee/tea in a common area
- Daily housekeeping
- Free beach club on site
- Garden
- Limited hour front desk
- On a private beach
- Outdoor pool
- Restaurant and bar/lounge
- Spa services
For families
- Daily housekeeping
- Free self parking
- Garden
- Outdoor swimming pools
Room options
About this area
What's nearby
- In a regional park
- Tulum National Park - 2 min drive
- Tulum Mayan Ruins - 19 min drive
- Xel-Há Park - 10 min drive
- Gran Cenote - 19 min drive
- Tulum Beach - 27 min drive
- Playa Paraiso - 29 min drive
- Akumal Beach - 18 min drive
- Half Moon Bay - 23 min drive
- Sian Ka'an Biosphere Reserve - 44 min drive
Getting around
Restaurants
- Mulut Jach Ki - 8 min drive
- Starbucks - 8 min drive
- Chula Vista - 10 min drive
- El Crucero - 8 min drive
- La Cocina del Pueblo - 10 min drive
About this property
Hotel Casa Cenote
Languages
Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
At a glance
Hotel size
- 6 rooms
Arriving/Leaving
- Check-in time from noon - 8:30 PM
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The front desk is open daily from 11:00 AM - 8:00 PM
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
- Cash deposit required for incidental charges
- Government-issued photo ID may be required
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
Parking
- Free secured, uncovered onsite self parking
Transfers
- Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
- Free continental breakfast each morning
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
What to do
- On a private beach
- Free beach club
- Ecotours nearby
- Ziplining nearby
Services
- Bicycle rentals
- Front desk (limited hours)
Facilities
- An outdoor pool
- Garden
- Spa services
Languages
- Spanish
Room amenities
Home comfort
- Window screens
What to enjoy
- Balcony
- In-room massage
More
- Daily housekeeping
- Guidebooks/recommendations
- In-room safe
- Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Refundable deposits
- Cash Breakage deposit: USD 300 per stay
Optional extras
- Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way, maximum occupancy 4)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert).
Policies
<p>This property does not have elevators. </p><p>This property accepts credit cards, debit cards and cash.</p>
Also known as
Hotel Casa Cenote Hotel
Hotel Casa Cenote Tulum
Hotel Casa Cenote Hotel Tulum
Frequently asked questions
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