4/10 Fair
5 June 2023
AVOID!
I booked this hotel for my boyfriends 30th and to say we were disappointed is an understatement only good thing was the location of the hotel to be honest! When we arrived the girl at check in wasn’t the friendliest. I booked a deluxe double room, and it wasn’t anything like the photos when booking, the room and bed was absolutely tiny definitely smaller than a double. When I went to query this and state that it was false advertising I was told that the hotel had been in touch regarding the photos and I would have to pay £100 to upgrade (I already spend £285 for 2 nights) on top of this our toilet bin hadn’t been emptied, there was still the previous occupiers face mask in there, 2 of the plugs didn’t work and there was very little space to store your clothing (we couldn’t use the bedside drawers as the handles were broken)
All in all I would avoid this hotel, for what I paid we were massively disappointed
Verified traveller
2-night trip
Verified Hotels.com guest review