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AQUA Hotel Aquamarina & Spa

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa tub
Indoor pool, outdoor pool
Suite (2+1) | Terrace/patio

Overview of AQUA Hotel Aquamarina & Spa

VIP Access
UNESCO Sustainable Travel Pledge

AQUA Hotel Aquamarina & Spa

4.0 star property
4-star Santa Susanna hotel with full-service spa, connected to a shopping center

8.2/10 Very good

755 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Carrer Pla de la Torre, 24, Santa Susanna, 08398

Room options

About this area

Getting around

  • Gerona (GRO-Costa Brava) - 36 min drive
  • Santa Susanna Station - 8 min walk
  • Calella Station - 8 min drive
  • Malgrat de Mar Station - 23 min walk

Restaurants

  • Indalo House - 2 min walk
  • El Ship - 4 min walk
  • Kings Grand Cafe - 4 min walk
  • Maui Beach Club - 7 min walk
  • La Maduixa - 12 min walk

About this property

AQUA Hotel Aquamarina & Spa

Located near a train station, AQUA Hotel Aquamarina & Spa is a great choice for a stay in Santa Susanna. You can visit the spa to be pampered with sports massages, body wraps, or mani/pedis, and Buffet Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 poolside bars, an indoor pool, and an outdoor pool. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 545 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Onsite self parking (EUR 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Offsite parking within 164 ft (EUR 8 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Basketball
  • Volleyball
  • Shopping
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • 100% renewable energy

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Grab bar near toilet
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnes Spa (pago supl). Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Buffet Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Burger Club - This poolside restaurant serves lunch and dinner. A children's menu is available.
Il Veneziano - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
  • Safes in guestrooms can be used for EUR 4 per day

Renovations and closures

The property is closed between November 2 and March 31.

Parking

  • Self parking costs EUR 12 per day with in/out privileges
  • Parking is available nearby and costs EUR 8 per night (164 ft away)

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 8 per person, per day
  • Guests under 2 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna

Frequently asked questions

Is AQUA Hotel Aquamarina & Spa currently open?
The property is closed between November 2 and March 31.
Does AQUA Hotel Aquamarina & Spa offer free cancellation for a full refund?
Yes, AQUA Hotel Aquamarina & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AQUA Hotel Aquamarina & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AQUA Hotel Aquamarina & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at AQUA Hotel Aquamarina & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AQUA Hotel Aquamarina & Spa?
Yes. Self parking costs EUR 12 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at AQUA Hotel Aquamarina & Spa?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
Is there an onsite casino at AQUA Hotel Aquamarina & Spa?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (8.2 mi) is nearby.
What is there to do at AQUA Hotel Aquamarina & Spa and nearby?
Have fun with nearby activities like cycling, hiking, and scuba diving. Additional recreation onsite includes basketball and volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. AQUA Hotel Aquamarina & Spa also has 2 poolside bars, 2 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near AQUA Hotel Aquamarina & Spa?
Yes, there are 3 onsite restaurants, featuring poolside dining. Nearby restaurants include El Ship (4-min walk), Kings Grand Cafe (4-min walk), and Maui Beach Club (7-min walk).
Does AQUA Hotel Aquamarina & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around AQUA Hotel Aquamarina & Spa like?
AQUA Hotel Aquamarina & Spa is located near Platja Susana, just a short 8-minute walk from Santa Susanna Station and 2 minutes' walk from Indalo House. Travelers say the area is quiet and good for shopping.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Rebecca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 5-night trip
Verified Expedia guest review

8/10 Very good

Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.
Malgorzata, 3-night family trip
Verified Expedia guest review

2/10 Poor

This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.
Kimmy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

David Michael Alexander, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sehr gutes Preis-Leistungsverhältnis
Sehr gut organisiertes Hotel, Essen beim Frühstück und Abendessen war abwechslungsreich. Kaffee und Obst waren hervorragend. Wifi war von guter Qualität.
Guenter, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good Hotel in the area
Great property that we came back to for a second time. The staff is extremely courteous and helpful ( especially Robert at the reception who was great!). The daily cleaning could be slightly better ( Its probably rushed due to the number of rooms in the hotel) - the buffet is good and the pool is great fun! Cons: 1. The bar service is verrry slow - probably because a staff of 2 takes care of the entire lobby and pool area. All 4 days they forgot to bring our drinks 2. Our 4 year old went into the bubble club with a staff member 'monitor' and then 20 min later we found him wandering on the beach. He had left and no one noticed, not safe at all. If you have young kids, make sure you stick around them even if they are in the kids club
Prateek, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

One night stay
The lobby and all commun areas were Nice and modern, but the rooms were in a really vad shape, the beds were hard and old and the bathroom breda a renovation. Towells were not clean and overall I am happy we did only stay there one night since the Walls were really thin.
1-night trip
Verified Hotels.com guest review

6/10 Good

OK Stay
Bed was very uncomfortable. There were partirs every night organized by the hotel in the pool are and could be heard from the room. The dinner buffet food was mediocre but the breakfast buffetwas good. Hotel is close to the beach amd the staff were friendly. The bed was VERY uncomfortable.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

- brilliant entertainment area - pool area was good - rooms are brilliant and beds comfy - staff went over and above for you
2-night romance trip
Verified Expedia guest review