Destination
Guests
All properties in Turin, Piedmont, Italy

Best Western Crystal Palace Hotel

4-star hotel with bar/lounge, near Piazza San Carlo

Image gallery

  • Best Western Crystal Palace Hotel
  • Best Western Crystal Palace Hotel
  • Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub - Bathroom
  • Best Western Crystal Palace Hotel
Best Western Crystal Palace Hotel. Image 1 of 91.
1 / 91Best Western Crystal Palace Hotel
8.6.Fabulous.
  • The hotel is fine, nice large family rooms, great staff, convenient location BUT the area…

    Jan 16, 2020

  • Convenient location and large rooms. Clean and silent

    Jan 2, 2020

See all 182 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • 24-hour business center

For families

  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In San Salvario
  • Piazza San Carlo - 12 min walk
  • Piazza Castello - 17 min walk
  • Turin Royal Palace (Palazzo Reale) - 19 min walk
  • Turin Cathedral - 21 min walk
  • Mole Antonelliana - 22 min walk

Enter dates for 2 guests

  • Standard Room, 1 Twin Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
  • Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)
  • Standard Room, Multiple Beds

Location

  • In San Salvario
  • Piazza San Carlo - 12 min walk
  • Piazza Castello - 17 min walk

What’s around

Landmarks

  • In San Salvario
  • Piazza San Carlo - 12 min walk
  • Piazza Castello - 17 min walk
  • Turin Royal Palace (Palazzo Reale) - 19 min walk
  • Turin Cathedral - 21 min walk
  • Mole Antonelliana - 22 min walk
  • Polytechnic University of Turin - 23 min walk
  • Pala Alpitour - 42 min walk
  • Stadio Olimpico Grande Torino - 43 min walk
  • Via Roma - 4 min walk
  • Monumento a Edmondo de Amicis - 5 min walk

Getting around

  • Turin International Airport (TRN) - 28 min drive
  • Turin (TPY-Porta Nuova Rail Station) - 4 min walk
  • Turin Porta Nuova Station - 4 min walk
  • Turin (ITT-Porta Susa Rail Station) - 25 min walk
  • Porta Nuova Station - 4 min walk
  • Marconi Station - 5 min walk
  • Re Umberto Station - 9 min walk

At a glance

Hotel size

  • This hotel has 60 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Crystal Torino
  • Best Western Crystal Palace Turin
  • Best Western Crystal Palace
  • Best Crystal Hotel Turin
  • Best Western Crystal Palace Hotel Hotel
  • Best Western Crystal Palace Hotel Turin
  • Best Western Crystal Palace Hotel Hotel Turin
  • Mercure Palace
  • Mercure Torino Crystal Palace
  • Mercure Torino Crystal Palace Hotel
  • Mercure Torino Crystal Palace Hotel Turin
  • Mercure Torino Crystal Palace Turin
  • Torino Palace
  • Mercure Hotel Turin
  • Best Western Crystal Palace Hotel Turin

Optional extras

Self parking costs EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 8 for children (approximately)

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in is available.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Crystal Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 22 2021 to August 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 20 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
  • Yes. Nearby restaurants include Enò (3-min walk), Da Lisa (4-min walk), and Huntsman Pub (4-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Liked the kitchenette in our room, it was an unexpected bonus and meant that we could have chilled wine in the evenings! Also liked the mezzanine level as it gave us space from the children on the floor below - some hotels have the children’s beds really close by so there’s no peace!

    4 night trip, Dec 28, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Front desk. After booking, I called the next day and said I have a guest will now be joining me for my stay and require two beds. I was told there would be no extra cost for the change. Fast forward to check out, they (Fabio) charged me an extra €30 per day for my guest. I asked him to provide me the policy that states it’s an extra €30 per person, even though I was originally told there was no extra cost, and he said there’s no policy but the law. I asked to show me this law and he couldn’t. I had no choice to pay as I’m a tourist and had to make my flight home. Fraud.

    8 night family trip, Nov 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Hotel convenient for Torino Porta Nuova railway station and metro; easy walking to centre of Torino. Hotel staff friendly and helpful.

    Jeff, 4 night trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Turin

    Don’t be put off by the general area in which the hotel is situated because the hotel itself is very nice, modern and clean. The room and bathroom were excellent. It’s easy to walk into the central area of Turin. Breakfast OK but the coffee from the machine was terrible.

    Carolyn, 1 night trip, Sep 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Across street from train station. Clean and quiet rooms.

    2 night trip, Sep 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Stayed 6 nights on biz trip. Fantastic location, cuz it’s very close to the station. balcony is spacious as a bit bigger than the yoga mat. It’s very rare to have that enough spacious balcony in hotels in Turin, I think. Nice breakfast, friendly staffs. shower booth is small but clean. Relatively high ceiling was so helpful to feel comfortable.

    Spc, 6 night business trip, Sep 21, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great

    3 night trip, Sep 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I liked that it was a 2 minute walk to the train station. Only stayed one night but seemed like a great, quiet hotel in a very convenient place.

    1 night trip with friends, Aug 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good

    It was great except the WiFi was on and off few times

    Diptanu, 1 night trip, Aug 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Centrally located within easy reach of the piazzas and also a short walk from the railway station and airport bus

    4 night romance trip, Jul 16, 2019

    Verified Expedia guest review

See all 182 reviews