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All properties in Cairns (and vicinity), Queensland, Australia

Pullman Reef Hotel Casino

Luxury hotel with 5 restaurants, near Cairns Esplanade

  • Free WiFi
From
Rs14,607

Image gallery

  • City view from property
  • City view from property
  • Outdoor Pool
  • Junior King Suite (City or Water Views) - Bathroom
  • City view from property
City view from property. Image 1 of 62.
1 / 62City view from property
35-41 Wharf Street, Cairns (and vicinity), 4870, QLD, Australia
9.4.Exceptional.
  • Had an amazing stay at the Pullman reef hotel and casino . Spacious rooms with large…

    Mar 7, 2019

  • Great experience

    Jul 8, 2021

See all 368 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 127 guestrooms
  • Daily housekeeping
  • Casino
  • 5 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace

What’s around

  • In Cairns Central Business District
  • Cairns Esplanade - 9 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Convention Centre - 7 min walk
  • Cairns Marlin Marina - 8 min walk
  • Cairns Central Shopping Centre - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior King Room (City View)
  • Superior Room, 2 Twin Beds, Jetted Tub, City View
  • Deluxe Room, 1 King Bed, Jetted Tub, View (Trinity Inlet View)
  • Junior King Suite (City or Water Views)
  • Junior Twin Suite
  • Deluxe Room, 2 Twin Beds, Jetted Tub, View (Trinity Inlet View)
  • Deluxe King Room (Pool View)

Location

35-41 Wharf Street, Cairns (and vicinity), 4870, QLD, Australia
  • In Cairns Central Business District
  • Cairns Esplanade - 9 min walk
  • Reef Fleet Terminal - 4 min walk

What’s around

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 9 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Convention Centre - 7 min walk
  • Cairns Marlin Marina - 8 min walk
  • Cairns Central Shopping Centre - 14 min walk
  • Reef Hotel Casino - 3 min walk
  • Cairns Zoom and Wildlife Dome - 3 min walk
  • ZOO To You HQ Wildlife Discovery Centre - 5 min walk
  • Cairns Regional Gallery - 6 min walk
  • Esplanade Lagoon - 7 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 8 min drive
  • Cairns Station - 16 min walk
  • Freshwater Station - 12 min drive
  • Redlynch Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (AUD 12.00 per night)
  • Onsite valet parking (AUD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4080
  • Conference space size (meters) - 379
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tamarind - This fine-dining restaurant specializes in fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman Casino Hotel
  • Pullman Reef Hotel Casino Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Pullman Reef Casino Cairns
  • Pullman Reef Hotel Casino Hotel
  • Pullman Reef Hotel Casino Cairns
  • Pullman Reef Hotel Casino Hotel Cairns
  • Pullman Casino Reef Hotel
  • Pullman Hotel Casino
  • Pullman Reef
  • Pullman Reef Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino Hotel
  • Pullman Reef Hotel
  • Pullman Reef Hotel Casino

Optional extras

Credit card charges are subject to an extra charge of AUD 1.3

Self parking costs AUD 12.00 per night

Valet parking costs AUD 20.00 per night with in/out privileges

Rollaway beds are available for AUD 74.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 39 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 150 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Reef Hotel Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring fusion cuisine. Nearby restaurants include Dundee's (3-min walk), Piccolo Cucina (4-min walk), and Vivaldis Restaurant (4-min walk).
  • Yes, an airport shuttle is available.
  • Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.
  • Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a fitness center and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Fantastic hotel and service

    Our stay was excellent, great hotel and location. The concierge Matthew was fantastic and very helpful with restaurant bookings and car hire. Overall it was a very pleasant stay and would go back to stay here again.

    mark, 4 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ironman stay

    As always our stay at the Reef Hotel Casino was great. We stayed in a Twin bed room this time and the beds were not as comfortable as the King bed we usually stay in. The pillows are terrible as they are too soft for me but that's a personal thing and can be difficult to please everyone. The staff are great but check in can be a bit better as there was only one person doing check-ins with someone supervising and after a while someone appeared from the back room and it was a busy weekend with the Ironman event and a large wedding as well. We will be back.

    Susan, 2 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Accommodation was ok, All the carpets in Hotel is outdated and smelly

    Jose, 5 night family trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly staff, fast pool side service, good selection of attached restaurants. Reasonably priced food at Flinder's casino restaurant. Good location but birds were loud on Abbott Street side.

    6 night romance trip, Apr 7, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Convenient location and great customer service

    Friendly staff and comfortable room. We really enjoyed our stay and so convenient to everything.

    Michelle, 1 night trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great stay in great location

    Like all hotel properties suffering from Covid fatigue. Short staff and inevitable short cutting especially room maintenance. Mentioned shower door loose and fixed within the hour.

    Ivan, 3 night trip, Mar 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Service close to retardants easy access to get to the reef food the coffee shop at the casino it self

    1 night trip, Jan 13, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great location, close to shopping, parks,the esplanadeluxuriously appointed rooms.

    Cecilia, 1 night family trip, Jan 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a pleasant stay at Pullman Reef Hotel Casino. Staff went above and beyond to ensure we had a comfortable stay. Great location and amenities.

    5 night romance trip, Dec 23, 2020

    Verified Wotif guest review

  • 6.0.Good

    The location was amazing & very central. Cleanliness was good. However, it was not what we expected for the cost of 5 star accomodation. The AC did not work for most of our stay & when asked we were told, it’s just like that & will get better. Well, it never did & could not sleep well due to heat. We heard from other guests that they had same issue with their aircon. Sounded that they were cost cutting. Due to Covid, they only had ala carte menu however with very minimal options in their cafe. Lot of things in the cafe was not included in our breakfast which was a pity. I would not suggest to pay for the brekky here as this was not even close to what we had experienced in the past with other 5 star accomodations. Customer service was good in general however Matt & Jason were the best & very helpful. Would not mind staying here if the facilities were up to date as advertised & brekky options were not limited.

    Purvang, 6 night romance trip, Dec 18, 2020

    Verified Expedia guest review

See all 368 reviews