Hotel Aurora Plava Laguna

Photo gallery for Hotel Aurora Plava Laguna

Primary image
On the beach
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers

Overview of Hotel Aurora Plava Laguna

Hotel Aurora Plava Laguna

4.0 star property
Beachfront hotel in Umag with restaurant and pool bar

7.8/10 Good

127 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Katoro 18, Umag, 52470
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Free children's club
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Children's club (free)
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Pula (PUY) - 60 min drive
  • Friuli Venezia Giulia Airport (TRS) - 93 min drive
  • Koper Station - 50 min drive

About this property

Hotel Aurora Plava Laguna

4-star hotel
Take advantage of a free breakfast buffet, a poolside bar, and a terrace at Hotel Aurora Plava Laguna. With a beachfront location, this hotel is the perfect place to soak up some sun. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and a front desk safe
  • Luggage storage, an elevator, and multilingual staff
  • A 24-hour front desk and smoke-free premises
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hotel Aurora Plava Laguna feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

All-inclusive

All-inclusive room rates at Hotel Aurora Plava Laguna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Croatian, English, German, Italian, Russian, Serbian, Slovenian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (HRK 8 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool

What to do

  • On the beach

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Croatian
  • English
  • German
  • Italian
  • Russian
  • Serbian
  • Slovenian

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Hotel Aurora Plava Laguna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between September 30 and May 29.

Parking

  • Self parking costs HRK 8 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Sol Aurora All Inclusive Hotel Umag
Sol Aurora All Inclusive Hotel
Sol Aurora All Inclusive Umag
Sol Aurora All Inclusive
Hotel Sol Aurora Plava Laguna Umag
Hotel Sol Aurora Plava Laguna
Sol Aurora Plava Laguna Umag
Sol Aurora Plava Laguna
Hotel Aurora Plava Laguna Umag
Hotel Aurora Plava Laguna Hotel
Hotel Sol Aurora For Plava Laguna
Hotel Aurora Plava Laguna Hotel Umag

Frequently asked questions

Is Hotel Aurora Plava Laguna currently open?
The property is closed between September 30 and May 29.
Does Hotel Aurora Plava Laguna offer free cancellation for a full refund?
Yes, Hotel Aurora Plava Laguna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Aurora Plava Laguna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Aurora Plava Laguna?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hotel Aurora Plava Laguna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Aurora Plava Laguna?
Yes. Self parking costs HRK 8 per day.
What are the check-in and check-out times at Hotel Aurora Plava Laguna?
You can check in from 2 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Aurora Plava Laguna and nearby?
Hotel Aurora Plava Laguna has a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Aurora Plava Laguna?
Yes, there's an onsite restaurant. Nearby restaurants include Buoni Amici in Piazza (2.3 mi), San Valentino (2.3 mi), and Kažun (2.4 mi).
What's the area around Hotel Aurora Plava Laguna like?
Hotel Aurora Plava Laguna is a short 10-minute walk from Katoro Beach and 19 minutes' walk from ATP Stella Maris Stadium.

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.3/10

Eco-friendliness

6/10 Good

This will be a fantastic hotel....when it gets renovated. Good service, friendly staff, but property is old and tired. Perfect location.
Verified Hotels.com guest review

8/10 Very good

Close to the sea with land train to Umag
We arrived early in the season (mid May) and before all inclusive was available hence it was fairly quiet. Generally the staff were very helpful and I guess some were new for the season and just getting to grips with their roles. Hotel was clean and tidy. Many of the local restaurants, facilities and trips etc were yet to open fully so a hire car was a must at this time of year to see the sights etc. Rovinj, Porec,Novigrad,Limski fjord, Pula Coleseum and Lake Bled (Slovenia) were worth a visit.
Verified Expedia guest review

8/10 Very good

Se have a good holliday in sol aurora i. Croatien very Nice
Verified Hotels.com guest review

4/10 Fair

Not a great stay
With the exception of Victoria on reception who was excellent the majority of the staff clearly did not want to be there. Particularly a very stroppy blonde curly haired waitress in the dinner hall who went out of her way to be rude. Sunbeds were saved from the early hours of the morning so there was no chance of you getting one in the sun. Most of them were in shade by 12 o 'clock. We had to pay for a bed on the beach instead. There was a marquee put up in the grounds of the hotel that had music blaring until past 3 one night. The music was so loud it was vibrating the glass in the window pane! We did move rooms after the second nights ridiculously loud noise but you could still hear it. If we didn't have war plugs we would not have slept. The food was fine, although slightly repetative but this is what u expect from an all inclusive. The area of Umag is defiantly worth a visit, very few English people there though so if you like a conversation with others don't go. Croatia it's self is beautiful and I would highly recommend it.
Verified Expedia guest review

8/10 Very good

Nice vacation
We stayed a few days in a hotel. It is nice and clean, good food and great location,very close to the beach. But if you have a room with sea view it will be very loud at night. Staff are friendly.
Verified Hotels.com guest review

10/10 Exceptional

Fun place
Beautiful location and friendly staff. Food tasted great but I am an American and was not ready for it. Id recommend not going crazy your first day or two. I took some swim goggles and there is actually a lot of fish around in little reefs that was awesome to see. Great place for kids.
Verified Hotels.com guest review

10/10 Exceptional

very Helpful Staff
We stayed at Melia Coral ultimately because we needed an extra night. The staff were extremely helpful. We do not speak Italian. We came to Umag to visit relatives who speak very little English. The staff were extremely helpful calling and translating for us over the phone on more than one occasion. The only negative was trying to get hot water to shower. We wasted a lot of water waiting for it to get hot. It only got warm. Other than that, the room was fabulous!
Verified Hotels.com guest review

6/10 Good

nice location
Stay was ok. Not all inclusive we were told that didn't start till 1st June! Good location but hotel dated. Would stay in area again but not this hotel.
Verified Hotels.com guest review

10/10 Exceptional

The Hotel Sol Aurora in Umag, CRO
We have very nice vacation. Thx again!
Verified Hotels.com guest review

4/10 Fair

Hotel Sol Aurora- The Worst Service in Croatia
This hotel was terrible. Firstly, there was no "All Inclusive" deal. They told us when we checked in that the deal was for later in the summer and that we were not entitled to dinner, drinks, et cetera. On the whole, the service was the worst I have seen in Europe, let alone in the three times I have visited Croatia. Prices in the city and hotel were hyper-inflated & the owners were shameless in over-charging tourists for mediocre food. The reception desk at the hotel could not assist in the simplest task, we asked three times for extra towels and they failed every time.
Verified Hotels.com guest review