AQUA Hotel Promenade

Photo gallery for AQUA Hotel Promenade

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Beach
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of AQUA Hotel Promenade

VIP Access
UNESCO Sustainable Travel Pledge

AQUA Hotel Promenade

4.0 star property
Upscale beach hotel with outdoor pool, near Santa Susanna Beach

8.7/10 Fabulous

329 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Passeig Maritim, 7, Pineda de Mar, 08397
Main amenities
  • 172 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Santa Susanna Beach - 24 min walk
  • Pineda de Mar Beach - 1 min drive
  • Calella Beach - 1 min drive
  • Levante Beach - 8 min drive
  • Malgrat de Mar Beach - 19 min drive
  • Gnomo Park - 26 min drive
  • Santa Clotilde Gardens - 30 min drive
  • Fenals Beach - 36 min drive
  • Lloret de Mar Beach - 34 min drive
  • Water World - 34 min drive
  • Gran Casino Costa Brava - 34 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 40 min drive
  • Barcelona El Prat Airport (BCN) - 56 min drive
  • Pineda de Mar Station - 2 min walk
  • Santa Susanna Station - 28 min walk
  • Calella Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

AQUA Hotel Promenade

AQUA Hotel Promenade is a great choice for your beach stay in Pineda de Mar. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. Promenade Restaurant serves breakfast, lunch, and dinner, and the bar is a great place to grab a drink. A free kid's club and a seasonal outdoor pool are other highlights, and rooms at this upscale hotel offer furnished balconies and flat-screen TVs. Fellow travelers say great things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 12 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite garage

Transfers

  • Airport shuttle from 10:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Promenade Restaurant - This restaurant serves breakfast, lunch, and dinner.
Bar-Cafe Promenade - Onsite bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 6 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 22 per person (one-way)
  • Safes in guestrooms can be used for EUR 4 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Guests can rest easy knowing there's a smoke detector on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Aqua Hotel Promenade
Aqua Hotel Promenade Pineda de Mar
Aqua Promenade
Aqua Promenade Hotel
Aqua Promenade Pineda de Mar
Aqua Hotel Pineda De Mar
Aqua Hotel Promenade Hotel
Aqua Hotel Promenade Pineda de Mar
Aqua Hotel Promenade Hotel Pineda de Mar

Frequently asked questions

Overall score and ratings

8.7

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

7.5/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

No Complaints
Second stay here. Very good.
Paula J, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great comfortable stay. Good value. Really clean, nice atmosphere. Great breakfast. Would happily recommend and revisit.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Immaculate hotel
Fantastic hotel ,rooms a good size,food in the restaurant was outstanding ...great location
a, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Fabulous hotel, location perfect and staff very friendly helpful and professional at same time. Would definitely return. Food was lovely with plenty choices for all. Very clean throughout and always a lovely smell as you entered hotel reception are . Can’t find any negatives about it at all.
Lynn, 10-night family trip
Verified Hotels.com guest review

2/10 Poor

Very noisy
We had booked sea view room for a week's stay at the end of August. When we arrived we found that there was a fun-fair on outside the hotel and all along the sea front. When we were all ready to retire to bed, the fair was still going on complete with loud thumping music and strobe lights, and it finally stopped at 2am. Next morning all of us were exhausted through lack of sleep. As we have two young children, we could not stay another night in a room with that going on outside. We asked the hotel reception, who confirmed our worst fears that the fair was on all week and finished at 2am every night. We asked if we could change room and were told this would not be possible for a couple of days. Meanwhile I checked availability of the other hotels in the Aqua hotels chain, and 3 of them had family rooms available for the remaining 6 nights. We the asked if we could swap hotels but the manager said she had no flexibility to do that as we had booked through Hotels.com and that we would have to cancel with them and re-book. We made it clear that we would have been happy to take a less expensive room in one of the other hotels for no refund of the price difference, or take a more expensive room elsewhere and pay the difference. Still, she insisted that this was not possible. There was no information about the fair going on outside the hotel and likely disruption to a peaceful night's sleep. The manager was completely unapologetic about the situation. Room was also tiny.
Ewart, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel reception staff very friendly. Large rooms. Good choice of food , as expected for tourist hotel but not always cooked well. I would recommend booking a room with a sea view. We didn’t have one and the outlook from the back was a bit depressing. Two lifts. Never had to wait long for lift. Comfortable lobby. Bar attached served lovely, fresh food. Although we didn’t participate( so cannot comment) there was an entertainments programme listed daily. Pool a big disappointment. Not very big and overlooked by tall buildings. Hotel very conveniently situated for beach, station and main Pineda streets.
7-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor pool area.Food not bad, reception staff average. Overall won't be back.
5-night romance trip
Verified Expedia guest review

6/10 Good

Disappointed with the full board pay and not even water was included
12-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location, great staff
This hotel is ideally placed across the road from the beach and a 2 min walk to the train station. Taxi's and buses are also available very nearby. Lots of of small shops doing beach supplies and food and drink. Hotel is very clean and the staff always very friendly. We stay here every year and this hotel always sells out, we get the half board which is very good value, we really like the buffet style breakfast and lunch. Great pool area Only negative for us is that they don't do a kettle in the room but it's the same at all the local hotels.
Duaine, 5-night trip
Verified Hotels.com guest review