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Crowne Plaza Shenzhen Futian, an IHG Hotel

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Presidential Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Overview of Crowne Plaza Shenzhen Futian, an IHG Hotel

Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5 star property
Luxury hotel with 1 outdoor pools, connected to the convention center, near Coco Park

8.4/10 Very good

472 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Futian
  • Tai Po Old Market - 19 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 35 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Station - 7 min drive
  • Hong Kong Sheung Shui Station - 12 min drive
  • Shopping Park Station - 7 min walk
  • Futian Station - 8 min walk
  • Shenzhen Convention and Exhibition Center Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Club Viva - 3 min walk
  • The Kitchen Futian - 4 min walk
  • Starbucks - 4 min walk
  • McCawley's Irish Pub - 5 min walk
  • Coyote's Mexican Cantina - 5 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

Crowne Plaza Shenzhen Futian, an IHG Hotel offers an airport shuttle (available 24 hours) for CNY 480 per vehicle one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at MR Cafe, which is one of 3 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. Fellow travelers like that it's just a short walk to public transportation: Shopping Park Station is 7 minutes away and Futian Station is 8 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 391 rooms
  • Arranged over 41 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative PCR COVID-19 test result

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative PCR COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Wildlife drive nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Piano
  • Fitness center
  • An outdoor pool
  • At least 10% of profits reinvested in community & sustainability
  • No plastic drinking straws

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

MR Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
Carrianna Chinese Restaur - This restaurant serves lunch and dinner. Open daily.
Nishimura Japanese Restau - This restaurant serves lunch and dinner. Open daily.
Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 173 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 292.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Shenzhen Futian, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Shenzhen Futian, an IHG Hotel?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian, an IHG Hotel on 4 December 2022 start from ₹7,505, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Shenzhen Futian, an IHG Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, an airport shuttle is available. The charge is CNY 480 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Shenzhen Futian, an IHG Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Crowne Plaza Shenzhen Futian, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Crowne Plaza Shenzhen Futian, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring dim sum. Nearby restaurants include The Kitchen Futian (4-min walk), Starbucks (4-min walk), and McCawley's Irish Pub (5-min walk).
What's the area around Crowne Plaza Shenzhen Futian, an IHG Hotel like?
Crowne Plaza Shenzhen Futian, an IHG Hotel is in Futian, a short 7-minute walk from Shopping Park Station and 17 minutes' walk from Coco Park. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Good.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a corner room which was so small (kind of room connected to suite). Called downstairs and switched to new room. Mattress is so hard and old. Pillows feel like cement. Stayed at MP Quanzhou few days ago and was delightful. Would NEVER stay MP Shenzhen again. Pass!
ChrisDev, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MICHAEL G., 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is in Futian CBD, near train station, restaurants which is very convenient.
Lil, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Surprising visit
Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good location, nice hotel
Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple bars next to it, lower floor rooms might bother some during the night time.
ANDY, 1-night business trip
Verified Hotels.com guest review