Urban Hotel

Photo gallery for Urban Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of Urban Hotel

Urban Hotel

3.0 star property
3-star hotel with indoor pool, near Grand Cercle Casino

8.3/10 Very good

129 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
Main amenities
  • 62 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Pets allowed
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Aix-les-Bains City Center
  • Grand Cercle Casino - 1 min drive
  • Thermes Chevalley - 4 min drive
  • Lake Bourget - 8 min drive
  • Carre Curial - 24 min drive
  • Abbaye d'Hautecombe - 40 min drive
  • Marais de Lavours National Nature Reserve - 43 min drive

Getting around

  • Chambery (CMF-Chambery - Savoie) - 14 min drive
  • Aix-les-Bains - Le Revard Station - 6 min walk
  • Viviers du Lac Station - 10 min drive
  • Grésy-sur-Aix Station - 13 min drive

About this property

Urban Hotel

A great choice for a stay in Aix-les-Bains, Urban Hotel is just 4.5 mi (7.3 km) from the airport. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at L Estrade, which serves French cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and rooms offer flat-screen TVs and room service. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (EUR 12 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Shared refrigerator
  • Room service (limited hours)

Taking the kids

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room
  • Conference space (377 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

L Estrade - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: EUR 100 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 7 for children (approximately)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
  • Spa access is available for an extra charge of EUR 12 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 12 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Agora Aix-les-Bains
Hôtel Agora Aix-les-Bains
Urban Hôtel
Urban Hotel Hotel
Urban Hôtel (Ex Agora)
Urban Hotel Aix-les-Bains
Hôtel Agora Hyper Centre Ville
Urban Hôtel Hyper Centre ville
Urban Hotel Hotel Aix-les-Bains

Frequently asked questions

Overall score and ratings

8.3

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

only drawback was difficult car parking
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious room, very good shower, good breakfast, very secure parking. Only criticism, could not access BBC news, despite the fact it was included in the list of channels.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The place was recently renovated and the final result is very nice.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Relaxing stay
Good location nice rooms good housekeeping overall but we didn’t get tea coffee sachets one at but when requested quickly provided Extremely helpful friendly staff Will come again to stay and recommend any time Thank u for looking after us
Bharatiben, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Feriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mickaël, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mayet, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Fx, 1-night trip
Verified Hotels.com guest review

6/10 Good

Decus que les entrées spa soient pas comprises dans le prix sur le site qui est pour autant honereux
ROCH, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cassandre, 1-night trip
Verified Hotels.com guest review