Skip to main content.
All hotels in New Delhi, India
1 room, 2 adults

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

5-star5 stars
19, Ashoka RoadConnaught Place, New DelhiDelhi N.C.R110001India

Luxury hotel with spa, near Jantar Mantar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Superb9.0
Breakfast
Tasty breakfast
Vibe
Awesome vibe
Food
Delicious food
Room
Great room
320See all 320 Hotels.com reviews
From 3,435 reviewsTripAdvisor Traveller Rating

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

from Rs10,486
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 2 Twin Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms -
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shangri-La’s – Eros Hotel, New Delhi has the facilities and services to ensure total satisfaction. Relax and rejuvenate in the tranquil waters of the swimming pool or take a breath and unwind at CHI, The Spa, the signature spa brand for Shangri-La Hotels and Resorts, making it’s mark around the world in more than 44 countries.

Dining

Tamra - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Mister Chai - This Cafe specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India’s small print

Also known as

  • Eros Hotel
  • Shangri-La s Eros New Delhi
  • Shangri La's Eros Hotel New Delhi
  • Shangri La's Eros Hotel
  • Shangri La's Eros New Delhi
  • Shangri La's Eros
  • Shangri-La's Eros Hotel New Delhi
  • Shangri-La's Eros Hotel
  • Shangri-La's Eros New Delhi
  • Shangri-La's Eros
  • Shangri La’s Eros Hotel New Delhi
  • Eros Hotel New Delhi
  • Eros New Delhi
  • Eros New Delhi Hotel
  • Hotel Eros
  • Hotel Eros New Delhi
  • Shangri-La s Eros
  • Shangri-La s Eros Hotel
  • Shangri-La s Eros Hotel New Delhi

Policies

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Buffet breakfast is offered for an extra charge of INR 1429 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 3250 per room (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

Landmarks

  • In Connaught Place
  • Jantar Mantar - 13 min walk
  • National Museum - 22 min walk
  • India Gate - 27 min walk
  • Rashtrapati Bhavan - 29 min walk
  • Rajpath - 12 min walk
  • Sacred Heart Cathedral - 13 min walk
  • Parliament of India - 14 min walk

Getting around

  • Delhi (DEL-Indira Gandhi Intl.) - 35 min drive
  • New Delhi Shivaji Bridge Station - 28 min walk
  • New Delhi Tilak Bridge Station - 8 min drive
  • New Delhi Station - 10 min drive
  • Patel Chowk Station - 3 min walk
  • Shivaji Stadium Station - 13 min walk
  • Central Secretariat Station - 14 min walk
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.0 From 320 reviews

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India
Good6.0
Great property but underwhelming service
The property was great but some of the staff could definitely do a better job especially the staff at the hotel reception, spa reception and the waiters at the restaurant.
Ranjana, in2 night trip
Shangri-La's - Eros Hotel, New Delhi, New Delhi, India
Poor2.0
Toilets in the room not clean
Bad experience. The toilets was dirty in the room. I was shifted to a 2nd room again the toilet was dirty. The manager finally took an effort to call me and made sure the 3rd room (a suite) was clean. This whole process took 1 hour and after a long working day I wan't looking forward to this. Hope that this doesn't happen in future. PS: Do not want to put photos over a public forum
ABHINAV, in1 night business trip
Shangri-La's - Eros Hotel, New Delhi, New Delhi, India
Very Good8.0
Great Hotel But Awful Staff/Service
Perfect Ambience, Breakfast, Location and Rooms. Only complain is with the Service that varies with the colour of your skin. Staff at the Reception(during Checkin) and Breakfast Buffet(staff serving) were Disrespectful and Rude; as I was a local and not White. Seemed like the staff was doing me a big favour every-time I asked for assistance. Just to clarify I made all payments before Checking In and was not using any services for free. Management needs to train staff appropriately. Quite a few Better hotels available in the vicinity at the same price.
Pratik, in3 night family trip
Shangri-La's - Eros Hotel, New Delhi, New Delhi, India
Exceptional10.0
A great place to stay at Delhi.
Heights of hospitality. A busy hotel in Delhi and just love being there
Sabarinath, inBusiness trip
Shangri-La's - Eros Hotel, New Delhi, New Delhi, India
Exceptional10.0
Exceptional service, made you feel like VIP
As soon as I stepped into the door, one hotel staff member approached me and told me that I was his VIP tonight. Maybe he said this to everyone but I managed to get an upgrade to a room that allowed me to see the Taj Mahal in the distance, which was nice. Brand new hotel, still got the shiny new room feeling. One negative is that they use those soap, shampoo and conditioner dispensers, the kind you see a motel, NOT a four star hotel. Apart from that, it was very good. I decided to have dinner there because for those who have never been to Agra before, once you step outside your compound, you will be hounded by tuk tuk drivers and pushy shopkeepers...that said if you are game, there is a convenient souvenir store right outside the gate, so try your luck and be polite as you decline their countless offers. Overall, it is very close to the Taj, so if you want a nice hotel before your sunrise Taj tour, this place is it.
Oliver, au1 night trip

See all reviews

Shangri-La's - Eros Hotel, New Delhi, New Delhi, India

Is the description of this property not correct? Tell us